Global Call : Digital Transformation Internship

Location : Home based
Application Deadline :30-Jul-22 (Midnight New York, USA)
Type of Contract :Internship
Post Level :Intern
Languages Required :
Starting Date :
(date when the selected candidate is expected to start)
Duration of Initial Contract :3 Months
Expected Duration of Assignment :3- 6 months

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.


UNDP is the development arm of the United Nations. Present in 170 countries with over 17,000 people, UNDP works on the world’s biggest problems: extreme poverty, climate change, good governance, renewable energy, crisis prevention, and women’s empowerment, among others.

The recently approved UNDP Strategic Plan 2022-2025 highlights the importance of digital as one of the key enablers to achieve UNDP’s mandate. UNDP’s Digital Strategy 2022-2025 builds upon the Strategic Plan and puts forth a vision whereby digital is an empowering force for people and the planet, in which the implementation of digital public goods is a strategic priority for enabling inclusive digital ecosystems globally.

UNDP’s digital transformation focuses on developing the organization’s capability to leverage existing, emerging and future digital technologies and the opportunities they offer to profoundly improve the way UNDP creates and delivers value and benefits for those we serve; UNDP’s recently finalized Digital Strategy 2022-2025 guides these efforts and builds off UNDP’s extensive range of digital initiatives spanning the country, regional, and global levels.

The position of Digital transformation Intern will be part of the team under the Chief Digital Officer( CDO).

Please note that the start date is negotiable. Please read the instructions carefully to complete your applications.



Duties and Responsibilities

The interested candidate will work in one of the workstreams mentioned below. Please indicate in your application which workstream you have the most expertise and interest in and additionally fill this form Workstream Interest form


Workstream 1: Digital development

  • Support Governments to lead the development of their national Digital Transformation strategies, including project management and operational implementation with specific countries.
  • Support the ongoing development of products, tools and solutions to empower governments to implement practical initiatives that are inclusive of the whole of society.
  • Support the translation of strategic direction and business objectives into holistic change strategies 
  • Support the work in making Digital capacity-building resources more accessible and usable for governments
  • Support the implementation of inclusive, equitable and secure digital public infrastructure and local digital ecosystems through the whole of society transformation approach to tech layers including the systemic role of digital Public goods, robust accountabilities in the governance frameworks around digital public goods, and the community engagement to catalyzing innovation and safeguards of the digital public infrastructures. 
  • Support the workaround product management approach for high priority digital public goods use-cases.
  • Document and organize a central knowledge repository of resources to enable more effective support to country office requests 
  • Other tasks as requested by the supervisor of the workstream area.

Workstream2  Thought leadership & Knowledge Management

  • Support in primary research and/or content review on digital topics such as inclusive connectivity, digital inclusion, ethical technology, etc.
  • Stakeholder mapping on the above topics at the global/regional/local level to understand the landscape both internally and externally
  • Knowledge management by collecting and disseminating digital-related thought pieces produced across the organization
  • Internal coordination on thought leadership work with other UNDP units
  • Support thought leadership communications by developing digestible pieces (including but not limited to social media assets, blogs, talking points, briefing notes, etc.) from long knowledge products
  • Other tasks as requested by the supervisor of the workstream area.

Workstream 3 : Future Smart UNDP

  • Work on business process redesign to ensure corporate processes enable digital programming at UNDP.
  • Support the development and delivery of a digital-skills programme for all UNDP personnel. 
  • Help different bureaus respond to and embrace market, regulatory, and process changes triggered by emerging digital technologies.
  • Design and deliver some webinar ‘masterclasses’ on digital and data skills to expose UNDP personnel to new thinking and knowledge. 
  • Support the activities to make UNDP a”data-driven organisation”.
  • Other tasks as requested by the supervisor of the workstream area.


Workstream 4 : Internal Digital Communications

  • Support the communications team with content development, management, and updating of internal communication channels like Yammer and Teams
  • Support with the development and maintenance of CDO’s upcoming Intranet page, including gathering all relevant resources from across CDO teams
  • Support with the organization of internal webinars and events, and other collaborative workspaces including community outreach on the internal UNDP platforms
  • Assist with the development of SOPs for internal communication practices as needed
  • Support the strategic planning of communication campaigns, including UN international days and corporate initiatives
  • Other tasks as requested by the supervisor of the workstream area. 


Workstream 5: Strategic partnerships

  • Keep track of partner engagement by attending meetings, following up on agreed actions, updating CRM system with recent developments, etc.
  • Research into new potential partners including but not limited to technology companies, foundations, non-profits, alliances etc.
  • Support partnership development by drafting concept notes, proposals, pitch decks, project documents, memorandum of understanding (MoU), outreach materials and other documents.
  • Mapping of global/regional/local partner ecosystem
  • Coordinate with other UNDP units such as BERA, Regional Bureaux, that would be relevant for partnership engagement
  • Provide support for country offices that request partnership-related service
  • Provide inputs for ongoing external engagement as needed
  • Other tasks as requested by the supervisor of the workstream area


  • Account Management: Has interest and understanding of customer-oriented service delivery process including procurement, logistics and/or finance.
  • Think Innovatively: Look beyond conventional approaches and established methods
  • Problem Solving: Has a Proactive hands-on approach, also when operating with limited information
  • Communication: Communicates effectively when working in teams and has a Proactive attitude with a goal-oriented mindset.
  • Learn Continuously: Proactively seek feedback, demonstrates a desire to learn from others as well as from experiences, both positive and negative
  • Collaboration: Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability
  • Engage and Partner: Demonstrate and encourage teamwork and co-creation internally and externally to achieve joint objectives and result

Other competencies

  • Database management skills.
  • Detail-oriented, preferably with previous administrative and office management experience.
  • Eager to learn new things and gradually adapt the theory into practical work.
  • Ability to work independently and collaboratively.
  •  Excellent communication and interpersonal skills 
  •  Ability to deliver in a high-pressure environment 
  •   Ability to handle complex situations and multiple responsibilities simultaneously, mixing long-term projects with the urgency of immediate demands. 
  •  Ability to collaborate with and achieve actionable results 
  •  Excellent ability to multi-task in a high-demand and fast-paced work context 
  • Consistently approaches work with energy and a positive, constructive attitude 

Required Skills and Experience

Education and Experience

Candidates must meet one of the following educational requirements:

  • Be enrolled in a graduate school programme (second university degree or equivalent, or higher), or.
  • Be enrolled in the final academic year of a first university degree programme (undergraduate; minimum bachelor’s level or equivalent); or
  • Have graduated with a university degree (first university degree, or second university degree or equivalent, or higher) and, if selected, must commence the internship within a one-year period of graduation.
  • Interest/Experience in one of the workstream areas is desirable 



·       The application should contain:

  • Brief Cover Letter (in English)
  •  A current and complete CV in English.
  • Complete this form for us to capture your details as well 

*Please group all your documents into one (1) single PDF document as the system only allows you to upload a maximum of one document.* 


In case an applicant is successfully selected, s/he will be requested to provide electronic versions of: 

  • ·       letter from his/her university confirming current enrollment and graduation date. 
  • ·       letter of recommendation from a professor. 
  • ·       copy of his/her most recent school transcript. 
  • ·       copy of passport. 
  • ·       a copy of US Visa if the intern is not a US Citizen. 
  • ·       completed UNDP internship application form. 
  • ·       signed UNDP Internship Agreement. 
  • ·       Medical Certificate of Good Health. 
  • ·       Copy of life Insurance 


UNDP Terms & Conditions for Internship  

·       In accordance with the UNDP Internship policy, UNDP interns are eligible to receive a monthly stipend, with the rate that varies depending on the duty location. The stipend will be paid monthly, and part-time internship arrangements are prorated accordingly. 

·       Where an intern is financially supported by an institution, government or third party, UNDP will, subject to the rules of such institution, government or third party, pay the intern the difference, if any, between the external financial support provided and the applicable UNDP stipend. 

·       Except for the stipend, all other expenses connected with the internship will be borne by the intern, sponsoring the government or institutions. 

·       UNDP accepts no responsibility for costs arising from accidents and/or illness or death incurred during the internship. 

·       The intern must provide proof of enrollment in a health insurance plan.  

·       Interns are not considered staff members and may not represent UNDP in any official capacity

Please contact for any questions, please allow 2 business days for the team to get back to you 

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© 2016 United Nations Development Programme