Antecedentes

Under the overall supervision of the most senior security professional in the operational area, the SOC assistant is responsible for supporting the UNSMS with the daily operations of the Security Communications System (SCS).  The SOC assistant monitors, facilitates and coordinates the communications of data and voice messages using the SCS within the operational area. 

Deberes y responsabilidades

Under the overall responsibility of the UNDSS Security Advisor, Security Operations Center Assistant will serve UNDSS in the following: 

Operational:

  • Receives, transmits, or relays security and safety messages and information on behalf of the Designated Official/Area Security Coordinator/Senior Security Personnel via all identified means of communication to personnel.
  • On receipt of notifications of security and safety incidents, escalates these via the appropriate and defined channels for follow-up and support.
  • Using the SCS, monitors the movement of field missions, as defined by the Security Risk Management (SRM) process and appropriate local standard operating procedures.
  • Based on the local SOPs facilitate the provision of immediate support to UNSMS and NGO personnel involved in security or safety incidents.  In this regard alerts the response and support functions through appropriate and defined channels, gives the necessary feedback and input to the personnel involved in the incidents, maintains the communication link to personnel, acts in an overall supportive role.  Records all information and communications related to the incident.
  • Notifies the respective UNSMS organizations or NGOs security focal points when their personnel are involved in a security or safety incident.
  • Monitors the usage of the SCS and ensures that it is used according to established SOPs; guide personnel on appropriate behavior when using the SCS.
  • Verifies the operational status of the SCS to ensure that personnel can use or access the SCS and that the SCS is functioning properly.  Reports any anomalies to the appropriate authority for further action or guidance.
  • Undertakes personnel headcount in accordance with instructions from the Designated Official/Areas Security Coordinator/Senior Security Professional, or and established SOP in a timely and accurate manner.

Administrative:

  • Maintains contact and residence details of all UNSMS personnel and their eligible dependents, and contacts of premises and vehicles.
  • Maintains the UN warden list.
  • Maintains the contacts of the response team emergency services and support structures of host government, local authorities and contracted private security companies and directs personnel to the nearest one during times of security and safety incidents.
  • Maintains records and logs of actions and communications undertaken to support security or safety incidents or any other critical communications.
  • Prepares and submits reports, as directed by the most senior security professional.
  • Perform other duties, as directed by the most senior security professional.

Competencias

Planning and organizing:

  • Demonstrated ability to establish priorities and to plan, coordinate and monitor his/her own work with minimum supervision.  Ability to work under pressure or in crisis situations

Teamwork:

  • Proven interpersonal skills.  Ability to listen and work in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity.

Communication:

  • Proven and sustained communication (written and verbal) skills.

Habilidades y experiencia requeridas

ONLY CURRENT MOZAMBICAN NATIONALS AVAILABLE FOR EMPLOYMENT IN MOZAMBIQUE AND THROUGHOUT VARIOUS LOCATIONS IN MOZAMBIQUE, ARE ELIGIBLE TO APPLY FOR THIS POSITION. ALL OTHER APPLICANTS WILL NOT BE CONSIDERED.

Application Requirement:

All Applicants MUST complete and attach the UNDP Personal History-P-11 Form (found here) to their applications in the vacancy site. 

Submission of personal resume or Curriculum Vitae (CV) will not be acceptable and candidates who fail to attach the above required P-11 form will not be considered.

Min. Education requirement: 

  • Secondary education is required. 
  • Technical training in communication equipment or other work-related areas is desired.

Relevant Experience:

  • Four (04) or more years of progressively responsible work experience in telecommunications/radio operations, information technology, or other relevant field of work. 
  • Prior experience with the UN system or an international NGO is desirable.

Language Requirements:

  • Fluency in English and Portuguese is required.

Other Skills and Requirements:

  • Good knowledge in the telecommunication operations and procedures and a high standard of computer literacy.
  • Ability to assist the telecommunications specialist with maintaining the SCS equipment.
  • Ability to multi-task and respond simultaneously and in a timely fashion to demanding job requirements.
  • Ability to prioritize a heavy workload, demonstrate judgement, initiative, alertness, and emotional stability, especially in emergency situations.
  • Good coordination and control skills to act swiftly and adequately in case of emergencies and resolve operational issues promptly.
  • High sense of discretion and integrity.
  • Client orientation and ability to establish effective working relationships in a multicultural, multiethnic environment.
  • Ability to work in a team.
  • Ability to operate under stress and possibly after-working hours.

UNDP STRONGLY ENCOURAGES QUALIFIED WOMEN TO APPLY FOR AVAILABLE POSITIONS FOR WHICH THEY MEET THE STATED MINIMUM REQUIREMENTS.