Antecedentes

The Department of Safety and Security is responsible for providing leadership, operational support and oversight of the security management system to enable the safest and most efficient conduct of the security programmes and activities of the United Nations System. 

Under the overall guidance and supervision of the Senior Security Operations Associate (SSOA), the Security Operations Associate (SOA) assists in the implementation of security operations, provide professional client oriented security support service, monitor and actively support UN personnel movement, monitor all sources of information on security incidents and maintain and exercise the Security Communications Systems in the Joint Security Operations Coordination Center/ Gaza Security Coordination Center (JSOC/GSCO) in the Israel, Occupied Palestinian Territory and Jerusalem (IoPtJ). The SOA also perform the activities on the JSOC/GSCO and ensures operations are conducted efficiently and professionally. The contract duration for the position is 12 months and the Service Contract extension will be conditioned to satisfactory performance evaluation as well as availability of funding under the Local Cost-Shared Security Budget (LCSSB).

Deberes y responsabilidades

The primary responsibilities of the position are as follows:

 

  • Provide all UN and Saving Lives Together (SLT) organizations prompt, friendly and professional client oriented security support services (Client Orientation, Hospitality Services).
  • Official movement is monitored in order to provide information about changes in the risk environment and to allow a rapid head count of all UN personnel and those included in SLT agreements.
  • Monitor all sources of information including the media for reports of security incidents.
  • Maintain a log of all verified security incidents.
  • Maintain and exercise the Security Communications Systems.
  • Perform any other tasks and duties as directed by the Supervisor.

1. Provide all UN and SLT organizations prompt, friendly and professional client oriented security support services (Client Orientation, Hospitality Services).

Information, recommendations and advice is provided to ensure:

  • Immediate action is taken on all requests via VHF Radio, telephone, mobile phone, SMS, and emails.
  • Responses to clients are completed as soon as allowed by other higher priority tasks.
  • Product partnership are established and maintained with clients and their organizations.
  • Clients’ needs are identified and the required support/assistance is provided to a high standard. 
  • Delivery of complete services and the meeting of client’s complete needs are always timely with no delays.
  • Tasks are never ‘lost’ as a result of shift changes or changes in personnel in the JSOC.
  • Handovers identify outstanding client requests as the first priority.

2. Official movement is monitored in order to provide information about changes in the risk environment and to allow a rapid head count of all UN personnel and those included in SLT agreements.

Movement is continually and actively monitored to:

  • Create and maintain accurate Mission Tracking logs of all daily planned movements. 
  • Initiate and receive VHF radio and telephone calls to clear the start of all missions.
  • Continually monitor VHF radio locations and check they match mission plans through routine communications with each mission.
  • Advise staff members of incidents that may expose them to elevated risk and advise alternative actions, routes or mission movements.
  • Confirm all mission completion and that staff are back in planned locations.

3.  Monitor all sources of information including the media for reports of security incidents.

  • FSCOs are alerted to significant incidents in their Security Areas.
  • Verification and confirmation is sought through Field Security Coordination Officer (FSCOs) in each Security Area.
  • Verify that events are logged for use in the Daily Security Report.

4.  Maintain a log of all verified security incidents.

  • The database of security incidents is continually updated.
  • Accurate figures, statistics and reports are available from the database upon request.

5.  Maintain and exercise the Security Communications Systems.

  • The Everbridge SMS database file is continually updated using input from LSAs.
  • The Security Communications System list of call signs  is continually updated using input from LSAs.
  • The Weekly and Monthly Radio Checks are conducted.
  • Radio Check Compliance Sheets are completed and provided to FSCOs within 48 hours.

6.  Perform any other tasks and duties as directed by the Supervisor.

Competencias

Core Competencies:

Innovation:  Ability to make new and useful ideas work

Leadership:  Ability to persuade others to follow

People Management:  Ability to improve performance and satisfaction

Communication:  Ability to listen, adapt, persuade and transform

Delivery:  Ability to get things done while exercising good judgement

Technical/Functional Competencies:

Collaboration and Partnership:  Ability to develop, maintain, and strengthen partnerships with others inside (Programmes/projects) or outside the organization who can provide information, assistance, and support. Sets overall direction for the formation and management of strategic relationships contributing to the overall positioning of UNDSS

Media Monitoring:  Ability to scan, watch out for risks that may affect the organisational brand and suggest mitigating actions.

Partnerships:  Ability to engage with other agencies, donors, and other development stakeholders and forge productive working relationships.

Risk Assessment:  Knowledge of risk assessment methodologies and ability to determine degree of risk and apply to strategic and/or practical situation.

Diversity:  Knowledge of diversity HR issues and principles and the ability to apply them to strategic and/or practical situations.

Security & Safety (General):  Knowledge of the UN Security Management System (UNSMS) and UNDSS role in addressing security issues.

Security Event Management & Monitoring:  Definition Ability to plan, manage, and monitor event security.

Security Advisory & Coordination Services: Ability to provide with authoritative advice and guidance on security management, plan and coordinate security activities.

Habilidades y experiencia requeridas

Education:

  • Minimum of High School Diploma.  
  • Operations or Security Studies are required.
  • BA Degree in Business Administration or related fields would be an asset.

Experience:

  • A minimum of 4 years of experience in Operations and security or related field.

Language Requirements:

  • Fluency in English and Arabic are required.
  • Hebrew would be considered an important asset.

Other:

  • Knowledge of satellite phones and VHF radio operation is an asset. 
  • Computer literacy (MS Word, Excel, Access and PowerPoint) essential
  • Possession of a valid driver’s license in Gaza

TO APPLY:

APPLICATIONS WITHOUT THE COMPLETED UNDP P-11 FORM WILL BE TREATED AS INCOMPLETE AND WILL NOT BE CONSIDERED.

UNDP P11 form (new Personal History form) (google.com)Kindly ensure to upload both CV and P-11 as one document as the system will only allow one attachment.