Information Management Officer

Application Deadline :19-May-22 (Midnight New York, USA)
Type of Contract :IPSA (Short-Term)
Post Level :IPSA-10
Languages Required :
Starting Date :
(date when the selected candidate is expected to start)
Duration of Initial Contract :6 Months

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.


Papua New Guinea faces myriad humanitarian consequences from regular natural disasters (earthquakes, volcanic eruptions, flash flooding, landslides, tsunamis, drought, frost), conflicts, refugee emergencies, health emergencies, and governance issues. PNG frequently experiences localized disasters, but also less frequent large-scale disasters such as the 2015/16 El Niño- induced drought and frost and the 2018 Highlands Earthquake. National and sub-national capacities for and investment in disaster management remain weak. There is broad variation in national, provincial and local capacities to plan for and effectively respond to humanitarian emergencies. The need to strengthen coordination and communication between national and provincial institutions responsible for humanitarian planning, preparedness, response and recovery, remains a priority.

Following the departure of OCHA from PNG in June 2015, UNDP assumed the role of humanitarian coordination in addition to its overall responsibility to conduct operational activities for disaster mitigation, prevention and preparedness. The Humanitarian Advisory Team serves as the secretariat for the Disaster Management Team and provides critical humanitarian coordination, support, and advice to the Government, UN agencies, the Resident Coordinator, civil society, and faith-based organisations to better prepare for and respond to emergencies and crises. The team supports the mobilisation and coordination of effective and principled humanitarian action in partnership with national and international entities to alleviate human suffering in emergencies. The team also supports the National Disaster Centre to address key goals, including updating the Disaster Management Act, enhancing communication and coordination between national and provincial disaster management bodies, and providing technical support on contingency planning and needs’ assessments.

In this context, UNDP is seeking an International Information Management Officer to be based in Port Moresby as part of the Humanitarian Advisory Team.

This person will be expected to gather, organize, share and use data and information, and develop and manage tools, templates, and protocols for sharing and visualizing information to inform decision-making to improve the effectiveness of cooperation, coordination, communication and collaboration in humanitarian contexts. The I-IMO will also train and build the capacity of a national Information Management Officer.

Duties and Responsibilities

Scope of Work

Within delegated authority, the Information Management Officer will be responsible for the following duties:


  • Develop and participate in information management network(s) in accordance with IASC guidance to facilitate humanitarian information exchange and the promotion of data and information standards
  • Work with Disaster Management Team member organizations, Government, the regional OCHA office, and other relevant entities to ensure the effective adoption and use of information tools and services
  • Engage with counterparts to ensure that information activities are coordinated and consistent with global and national standards and practices
  • Provide training and expertise on the use and development of information management tools and platforms to the HAT national information management officer
  • Advocate for the use of data standards and common platforms, and for the open exchange of information.

Web management

  • Manage DMT and country humanitarian content on, ReliefWeb and other relevant web platforms
  • Provide overall quality control for the platform and ensure content is current, comprehensive and follows relevant metadata standards
  • Work with external counterparts on related web platforms such as agency and cluster websites and ReliefWeb to facilitate cross-site search and interoperability
  • Provide training and expertise to the HAT national information management officer Data management
  • Design, develop and manage dashboards, databases, spreadsheets and other data tools
  • Understand, document, and ensure the quality of high-value humanitarian data for accuracy, consistency and comparability
  • Consolidate operational information on a regular schedule to support analysis
  • Participate in the collection, management and dissemination of data on coordination structures to inform humanitarian operations and policy
  • Provide training and expertise to the HAT national information management officer

Data analysis

  • Organize, design and carry out the evaluation and analysis of location specific datasets through meaningful statistical techniques
  • Participate in the development and revision of data standards (e.g. the Humanitarian Exchange Language) and advise on the application of these standards into local systems and processes
  • Participate in the development, implementation and management of new indicators, together with its accompanying data, to be included in a Common Humanitarian Dataset
  • Provide substantive support on the development of analyses and communication products on humanitarian coordination
  • Understand, document and ensure the quality of high-value humanitarian data for accuracy, consistency and comparability
  • Provide training and expertise to the HAT national information management officer Assessment analysis
  • Support assessment and needs analysis activities, including secondary data reviews, preliminary scenario definitions and multi-cluster initial rapid assessments
  • Provide advice on assessment design to ensure data quality
  • Manage platforms and tools that support data collection and analysis such as KoBo Toolbox and Open Data Kit (ODK)
  • Provide training and expertise to the HAT national information management officer Geographic Information System (GIS) and mapping
  • Develop and maintain spatial baseline and operational datasets in accordance with relevant standards and guidance
  • Produce and update high-quality map products and online services
  • Maintain a repository of spatial data and ensure that the data are documented and accessible to all humanitarian partners through local and/or online services
  • Provide training and expertise to the HAT national information management officer Visualization
  • Produce and update information products such as reports, charts and infographics by turning data into graphical products to convey messages and a storyline
  • Develop advocacy materials including posters, presentations and other visual materials
  • Provide training and expertise to the HAT national information management officer Perform other related duties as required.

Institutional Arrangement

The international Information Management Officer will work with and train the national Information Management Officer and be directly supervised by the Humanitarian Coordination specialist.





Achieve Results:

LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work

Think Innovatively:

LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking

Learn Continuously:

LEVEL 3: Create and act on opportunities to expand horizons, diversify experiences

Adapt with Agility:

LEVEL 3: Proactively initiate and champion change, manage multiple competing demands

Act with Determination:

LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously

Engage and Partner:

LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships

Enable Diversity and Inclusion:

LEVEL 3: Appreciate benefits of diverse workforce and champion inclusivity

Cross-Functional & Technical competencies


Thematic Area





Digital & Innovation

Data collection

Being skilled in Data Sorting, Data Cleaning, Survey Administration, Presentation and Reporting including collection of Real-Time Data (e.g. mobile data, satellite data, sensor




Digital & Innovation

Data analysis

Ability to extract, analyse and visualize data (including Real-Time Data) to form meaningful insights and aid effective decision making



Digital & Innovation

Data governance

Knowledge of data science, skills to develop data management tools, organize and maintain databases and operate data visualization technologies



Digital & Innovation

Data storytelling and communications

Skilled in building a narrative around a set of data and its accompanying visualizations to help convey the meaning of that data in a

powerful and compelling fashion.



Digital & Innovation

Digital product design

Ability to design digital products which are user-centred, intuitive, functional and achieve desired outcomes



Partnership Management

Relationship management

Ability to engage with a wide range of public and private partners, build, sustain and/or






strengthen working relations, trust and mutual understanding



Programme and Policy (2030 Agenda: Engagement &


Crisis management support

Crisis related communication and advocacy


Required Skills and Experience


Minimum academic education

  • Advanced university degree (Master’s degree or equivalent) in information management, information systems, social science or related field is required.
  • A first-level university degree in information management, information systems, social science or related field is required in combination with two additional years of qualifying experience may be accepted in lieu of the

advanced university degree.

Min. years of relevant work experience

  • A minimum of 5 years (with Master’s degree) or 7 years (with Bachelor’s degree) of progressively responsible experience in information management, information systems, web management, data management, geographic information systems and mapping, data visualization, or other related area is required.
  • Experience cleaning, blending and analysing data is required.
  • Experience of working with and managing relationships with multiple stakeholders is required.
  • Experience in training and mentoring others is required.

Required skills and competencies

  • Knowledge and understanding of theories, concepts and approaches relevant to the management of information in complex emergencies, disaster preparedness, disaster response and early recovery
  • Ability to identify issues, analyze humanitarian trends and participate in the resolution of issues/problems
  • Knowledge of humanitarian response operations and coordination structures, particularly HCTs, ICCGs and clusters
  • Knowledge of collection, processing and management of quantitative and qualitative data
  • Ability to conduct data collection using various methods
  • Conceptual analytical and evaluative skills to conduct independent research and analysis, and familiarity with and experience in the use of various research sources, including electronic sources on the internet,

intranet and other databases

Desired additional

  • At least 2 years of field experience in aid operations is desirable.
  • Experience working with cluster coordinators at field level is desirable.



skills and competencies

  • Experience in designing and implementing methodologies for measurement in contexts with constraints is desirable.
  • Experience coordinating between data/technology and humanitarian experts is desirable.
  • Experience managing information in disaster response or complex emergencies is desirable.
  • Relevant experience within the UN system or a comparable international organisation is desirable.
  • Experience adapting and designing customized analytical outputs for decision-makers is desirable.

Required language(s) (at working



Professional Certificates

Not required


UNDP will cover the cost of travel of the individual to the duty station, as well as their return to their home upon completion of their services. Travel costs are covered only in the event that the function will be undertaken physically in the duty station and excludes working from home arrangements.

Any official travel expected to be associated with performing the functions will be covered by UNDP.

3.The following documents shall be required from the applicants:

Personal CV or P11, indicating all past positions held and their main underlying functions, their durations (month/year), the qualifications, as well as the contact details (email and telephone number) of the Candidate, and at least three (3) the most recent professional references of previous supervisors. References may also include peers.

A cover letter (maximum length 1 page) indicating why the candidate considers him-/herself to be suitable for the position.

Examples of dashboards, infographics, or other publications or materials demonstrating proficiency in data visualization.

4.Annexes to the TOR


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