Background
Instructions to Applicants: Click on the "Apply now" button. Input your information in the appropriate Sections: personal information, language proficiency, education, resume and motivation. Upon completion of the first page, please hit "submit application" tab at the end of the page. Please ensure that CV or P11 and the Cover letter are combined in one file.
The following documents shall be required from the applicants:
Personal CV or P11, indicating all past positions held and their main underlying functions, their durations (month/year), the qualifications, as well as the contact details (email and telephone number) of the Candidate, and at least three (3) the most recent professional references of previous supervisors. References may also include peers.
A cover letter (maximum length: 1 page) indicating why the candidate considers him-/herself to be suitable for the position.
Managers may ask (ad hoc) for any other materials relevant to pre-assessing the relevance of their experience, such as reports, presentations, publications, campaigns or other materials.
Office/Unit/Project Description
The United Nations Development Programme is the global development network of the United Nations system that is on the ground in 177 countries, with its Headquarters in New York, USA. The Bureau for Management Services (BMS) is a central Bureau tasked with the development of corporate strategies, policies, tools and systems in key cross-cutting management areas. Drawing on sound analytics and a risk-management approach, BMS supports the achievement of development results through management advice, innovative business solutions, and other corporate services in line with international best practices and evolving needs and expectations of development partners. BMS also ensures policy adherence in operations management within UN Rules & Regulations, safeguarding UNDP’s accountability vis-à-vis Member States and other stakeholders.
UNDP is an operational backbone to the UN system: providing payroll, financial transactions, common premises, treasury investment, procurement, legal services to UN agencies. UNDP provides IT support for 13 UN entities with 40,000 United Nations and external users of the UNDP’s Atlas ERP system, as well as information and communication technology (ICT) and application solutions for the United Nations field presence. To support the UNDP Digital Strategy 2019-2021 and enable the digital transformation of the organization, the Information and Technology Management (ITM) is tasked with developing and operating the enabling corporate technology platforms and providing related services that power the digital transformation including: (1) advice, administration and acceleration services to promote delivery of maximum business value of each platform; (2) a global service desk operation; (3) and outreach services to promote knowledge sharing and effective, agile planning and governance of technology development and utilization.
Under the general supervision of the Chief, Smart Infrastructure Services, and the direct supervision by the Identity and Messaging Services Manager, the incumbent will be responsible for UNDP’s Office 365 services,Active Directory services : On Premise Active Directory, Azure Active Directory, and Microsoft Identity Manager (MIM). Incumbent will guide, design, manage and reviews all aspects of Directory Services including directory structure, replication, synchronization, fault-tolerance, capacity planning and load balancing, and interoperability with other systems such as ATLAS (UNDP’s ERP PeopleSoft), PeopleSoft Portal, Oracle Cloud platform, ServiceNow, Web servers, Office 365, Cloud Applications, Microsoft SharePoint, Microsoft Teams and other corporate applications.
The candidate will need to be working from NY time zone or CPH time zone.
Institutional Arrangement
The candidate will be working with and directly reporting to the Identity and Messaging Services Manager;
Duties and Responsibilities
Scope of Work
1) Ensures reliable, secured, high-availability and effective Directory Services infrastructure at HQ and all country offices:
- Ensures reliable, secured, high-availability and effective Office 365 and Directory Services infrastructure at HQ and all UNDP offices;
- Designs, implements and supports effective and reliable directory synchronization/replication system for all UNDP offices and sister agencies;
- Ensures that UNDP AD authentication policies in accessing UNDP facilities and resources are adhered to;
- Ensures users experience a Single Sign On.
2) Advise and implement security measures compliant with corporate standards:
- Follows overall Office 365 and Directory (AD and AAD) developments, and provides advice and initiates best practices;
- Advises necessary information for corporate systems to inter-operate with AD and Azure AD, in particular designs, implements and support digital identity and directory integration and management system to integrate Oracle Cloud with other corporate applications such as electronic messaging, electronic document management and web services;
- Implements and maintains directory security measures at all UNDP offices to ensure directory information quality, accuracy and integrity;
- Liaises with service providers and vendors, HQ units, UNDP offices and development partners in ensuring that Directory Services are current and meet business and functional requirements;
3) Review and recommend security architectural improvements:
- Keeps abreast of directory industry trends and developments, and implements upgrades, changes or enhancements to meet UNDP business’ needs;
- Reviews, analyzes, and recommends hardware and software and architecture upgrades as necessary;
- Liaises with outsourcing vendors in the design, implementation and maintenance of any directory synchronization requirements for services;
4) Communicate and support security requirements:
- Partners with other ITM units, UNDP units and other UN agencies to ensure requirements for Directory Services are met;
- Maintains up-to-date information with knowledge articles, FAQs, support bulletins, software upgrades and documentation for UNDP’s and Partner Agencies’ technical support community.
Competencies
Core | ||||||||||||||||||||||
Achieve Results: | LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work | |||||||||||||||||||||
Think Innovatively: | LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking | |||||||||||||||||||||
Learn Continuously: | LEVEL 2: Go outside comfort zone, learn from others and support their learning | |||||||||||||||||||||
Adapt with Agility: | LEVEL 2: Adapt processes/approaches to new situations, involve others in change process | |||||||||||||||||||||
Act with Determination: | LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously | |||||||||||||||||||||
Engage and Partner: | LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships | |||||||||||||||||||||
Enable Diversity and Inclusion: | LEVEL 2: Facilitate conversations to bridge differences, considers in decision making | |||||||||||||||||||||
People Management (Insert below standard sentence if the position has direct reports.) UNDP People Management Competencies can be found in the dedicated site.
Cross-Functional & Technical competencies
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Required Skills and Experience
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Min. years of relevant Work experience |
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Required skills and competencies |
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Desired additional skills and competencies |
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Required Language(s) (at working level) |
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Professional Certificates |
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