Background

Over the past few decades, Bangladesh is experiencing rapid development. The fast-growing urban sector has become the country’s economic hub with a high population density. As a result, many of the cities and towns have been developed haphazardly. Most of the urban infrastructures are developing in areas that are vulnerable to natural hazards including sudden-onset disasters like earthquakes. Although there was no major earthquake in the recent past, due t the country is highly vulnerable to large earthquakes due to geographical location and historical events recent times, with increased frequency of geological hazards like earthquakes, compounded by urban hazards like fire, building collapse, urban flooding, chemical accidents, etc. has drawn greater attention to disaster management. Under the Comprehensive Disaster Management Program (CDMP), the Department of Disaster Management under the Ministry of Disaster Management and Relief (MoDMR) prepared two disaster management plans for an emergency response to urban disasters: (a) Bangladesh (National) earthquake Contingency Plan, and (b) Dhaka City Earthquake Contingency Plan.  However, these contingency plans did neither include a required planning process nor have these plans been trained or institutionalized. Bangladesh interchangeably often uses the term "Contingency Plan" for "Emergency Operations Plan", and these Contingency Plans have some similarities with the Emergency Operations Plan. As such, UNDP in support of the Government of Bangladesh (GoB) is now planning to modify and augment the contents of these existing plans as the basis for the Emergency Operations Plan development process. Both documents can be improved to international standards by involving all key agencies identified in the Standing Order on Disasters (SOD) 2019.

The numbers of Disaster Management (DM) professionals, volunteers, and community people have been trained, however, a structured and progressive framework for emergency managers to deal with such catastrophes is limited. Emergency Management knowledge and applying the International standards Incident Command System principles and planning issues during any emergency are also gray areas to meet the challenges of a dynamic and complex emergency management environment. Under this context, to meet an earthquake emergency UNDP Bangladesh under the Training, Exercises, and Drills (TED) program is planning to support the Government with increased capacity for Emergency Management (EM) systems planning through developing and institutionalizing the Emergency Operations Plans (EOP) at the Ministry and City Corporation level including Fire Service and Civil Defense (FSCD). The EOP will be developed by engaging all key members of the Disaster Management Response Groups at the National and city levels of government who will execute the EOP. The planning process will serve as a capacity development program for Emergency Operations Plan development through the understanding and execution of the Emergency Operations Plans.

In this regard, UNDP is searching for a consultant who will work with other national and international consultants. The consultant will develop the curriculum for Training in Emergency Management and Operations Plans and train and familiarize GoB officials. The consultant will also support in design, planning, and conducting training on  Emergency Management and Operations Plans.

OBJECTIVES

The objectives of this consultancy service are to develop the curriculum for Training in Emergency Management and Operations Plans and train and familiarize GoB officials and conduct two trainings on  Emergency Management and Operations Plans.

Duties and Responsibilities

Based on the description of the topics (Annexure-A) the consultant(s) will be engaged to :  

  1. Development of Trainer’s Manual (International practices contextualized and tailored as per Bangladesh perspective)

         Annexure-A

S/No

Course

Course Description

1

Key Elements of the Emergency Operations Plan including Policies and Concepts of Operations for National and City Emergency Operations Center (EOC) and Emergency Operations Plan (EOP)

This course covers the fundamental concepts in Emergency Management such as the “Concept of Operations”, the Emergency Operations Plan (EOP), and the Emergency Operations Center (EOC). Topics under this course include EOC organizational concepts, key functions, and job descriptions, EOC design, and purpose, and the Emergency Support Functions as well as EOP Plan development.

Topics to cover all major sections of the Emergency Operations Plan to include.

a) existing legal and institutional arrangements,

b) known hazards and demographics, and

c) Associated risk assessments.  Common operational procedures include

d) Hazard scenario planning assumptions,

e) Emergency management policies,

f) Operational procedures, and

g) Financial and administrative procedures. 

2

Media Protocols: Emergency Public Information/Crisis Communications

This course is about communicating risk and managing the flow of incident information. It covers topics such as the key functions of a Public Information Officer, policies and protocols for information dissemination during disasters, understanding the media, tools for effective risk communication as well as the concepts of Joint Information System and Joint Information Center.

3

Evacuation Procedures and Shelter/Camp Management

The purpose of this course is to guide students in developing evacuation plans and processes. It discusses the considerations in deciding when to evacuate, the stages of evacuation, the guidelines in choosing evacuation sites and the type of shelter, and the essential elements in evacuation centers among others.

4

Disaster Safety Regulations and Procedures

This course is about safety and health standards at incident sites and the required skills and competencies from early responders and support staff. It is intended for early responders and all personnel involved in response operations.

5

Training on Emergency Support Function (ESF) System and UN-OCHA Cluster Approach

The Emergency Support Functions (ESFs) are the clustering of government agencies, City key agencies, and other relevant stakeholders such as NGOs, Private Corporations, and Utilities along specific sectors to provide added capabilities and resources during emergency operations specific to any one of approximately 15 different functions required during a functional disaster. Similarly, the UN-OCHA Cluster Approach is the primary means by which international aid is organized and delivered after a disaster strikes.

 

This course will guide in developing plans for each of the ESF by defining the organizational structure, the different roles of each ESF in the overall emergency management operations, and the appropriate linkages to each of the UN-OCHA disaster relief clusters.  This course is primarily geared towards the staff of the ERCC and the Dhaka EOC.  It also requires the participation of the National Disaster Management Disaster Coordination Group and the Dhaka Disaster Response Group.

6

ESF personnel training on ESF Standard Operating Procedures

Besides understanding the Emergency Support Function system, each ESF group, of which there are upwards of 15, must develop and practice its standard operating procedures, including how to link with the appropriate UN-OCHA disaster relief clusters.  This training is intended for the representatives of the different agencies that are involved in response and are part of the 15 Emergency Support Functions. These agencies will come from the members of the National Disaster Response and Coordination Group (NDRCG) and Dhaka Disaster Management Response Coordination Group (DDMRCG). These agencies will act as “response partners” during operations. This course will guide the response partners in developing their plans and procedures to achieve a unified and coordinated emergency response plan for the different types and levels of emergencies or disasters, including those requiring international support.

7

Field Operations Incident Command System for first responders, Search & Rescue & Fire Fighting, and Water Rescue

This course is intended to guide first responders in implementing the Incident Command System (ICS) for the field operations at the emergency incident. It discusses the principles and features of ICS, the five (5) functional areas of ICS (i.e., command, operations, planning, logistics, and administration/finance), and the Incident Action Plan. By the end of the course, the first responders should have a clear understanding of their roles in operations as well as in the overall command and coordination structure of the ICS.

8

Emergency Operations Plan Development for the EOC (as per operational plan)

This course will guide students in developing the Emergency Operations Plan (EOP). The EOP plan is developed using a planning process that structures the process for the stakeholders. It defines a set of specific roles and responsibilities to effectively execute response operations. By the end of the course, the students must be able to identify which information is useful in an EOP, what positions are responsible in every incident operation as well as a strategy for the successful implementation of the EOP.

Coordination of Training of two batches on Emergency Management and Operations Plans in Cox’s Bazar

  • 1st Batch : 13 November 2022- 17 November 2022
  •  2nd Batch : 27 November 2022-1 December 2022

The agency-specific curriculums, manuals, and modules should be submitted in both soft and printed versions in English, UNDP will be responsible for Bangla translations, the printing of manuals and modules, training event management, and all logistics related to participants. Consultants will be solely responsible for all their own logistics, travel, insurance, medical, and admin.

DELIVERABLES:

•     Deliverable 1:  Submission of an inception report including the detailed methodology of the deliverables (i.e. skeleton framework for the manual, module, EOP, and SOP for EOC, etc.) and work plan

•     Deliverable 2:  Submission of Final Trainers’ Manual, handouts according to Annexure-A provided that international practices are contextualized and tailored as per Bangladesh’s perspective

•     Deliverable 3: Coordination of Training of two batches on Emergency Management and Operations Plans in Cox’s Bazar and submitting after-action reports

SUPERVISION AND PERFORMANCE EVALUATION:

The Consultant will work closely with the Disaster Response and Recovery Facility (DRRF) Team from UNDP Country Office, and national and local stakeholders, and other consultants engaged by UNDP. The consultant will report directly to the Project Manager of DRRF The Project Manager-DRRF will sign off on payments as per the payment schedule on receipt of deliverables, timesheets, and certification. Standard IC contract provisions apply.

TIMELINE

70 Days over 9 months from the date of awarding the contract.

Deliverables

Required man-days

Required days from the date of the contract

  • Deliverable 1:  Submission of an inception report including the detailed methodology of the deliverables (i.e. skeleton framework for the manual, module, EOP, and SOP for EOC, etc.) and work plan

6 days

(Remote)

Within 10 days of awarding the contract 

  • Deliverable 2:  Submission of Final Trainers’ Manual, handouts according to Annexure-A provided that international practices are contextualized and tailored as per Bangladesh’s perspective

12 days

(Remote)

Within 25 days of awarding the contract

  • Deliverable 3: Coordination of Training of two batches on Emergency Management and Operations Plans in Cox’s Bazar and submitting after-action reports

52 Days

(Remote:22 Days; In Bangladesh : 30 Days)

Within 110 days of awarding the contract

DUTY STATION:

Duty Station: Online (Home-based) and Dhaka, Bangladesh.

UNDP Bangladesh will not provide office space, any equipment related to operation and implementation, and other logistic support to the International Consultant. The consultant should take all safety measures related to COVI19 during the field visit or any other activity of the consultancy.

Travel, DSA, and Communications

All envisaged travel costs must be included in the financial proposal.

Communication and IT equipment: The Consultant is expected to have their laptop and mobile phone. The cost of communication should be included in the financial proposal.

No DSA will be paid at the duty station and for field visits. If unforeseen travel outside the area of work (i.e. duty station plus field visits) not mentioned by the Terms of Reference is requested by UNDP, and upon prior agreement/approval, such travel shall be UNDP’s expenses and the individual contractor shall receive a per-diem not to exceed United Nations daily subsistence allowance rate in such other location(s).

Competencies

  • Demonstrates commitment to UN’s mission, vision, and values
  • Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability
  • Excellent communication and problem management skills
  • Demonstrates sound judgment, diplomacy, and sensitivity to different expectations of the stakeholders
  • Well versed with project management and development
  • Ability to work under pressure and against tight deadlines
  • A proactive, participatory, and result-oriented approach to work.

Knowledge and Skills:

  • Ability to think clearly and analytically
  • Ability to plan own work, setting priorities and completing it under pressure or, when faced with competing demands
  • Ability to lead a team of technicians for preparation of the document
  • Ability to efficiently use modern equipment and software’s related
  • Flexibility to make ad-hoc changes as and when the need arises; ability to perform under stress; willingness to keep flexible working hours
  • Ability to work in a multi-cultural, multi-ethnic environment with sensitivity and respect.
  • Sensibility to consider pragmatic program elements (quality and efficiency of service delivery) as well as "soft" components, such as gender sensitivity, due consideration, and inclusion of vulnerable, etc.

Language Requirements:

  • Excellent communication skills (verbal and written) in English.

Required Skills and Experience

Academic Qualifications:

  • Minimum Master’s degree (or higher) in Engineering/Geology/Environmental Science/Disaster Management/similar. 

Experience:

  • Minimum 10 years of cumulative expertise covering the areas of disaster preparedness, disaster impact modelling, Earthquake response and recovery, fire hazard, climate, and multi-hazard risk assessments, disaster risk reduction (any combination of the mentioned areas will be accepted).
  • Experience of working in at least one earthquake response and impact assessment.
  • Global experience in generating impact scenarios, rapid engineering response after earthquake, strategic plan development, contingency plan development, risk assessment, disaster damage data collection, and site investigation(any combination of the mentioned areas will be accepted).

Cumulative analysis

When using this weighted scoring method, the award of the contract should be made to the individual Consultant whose offer has been evaluated and determined as:

a) responsive/compliant/acceptable, and

b) Having received the highest score out of a pre-determined set of weighted technical and financial criteria specific to the solicitation.

  • Technical Criteria weight: 70%

  • Financial Criteria weight: 30%

Only candidates obtaining a minimum of 70% point in technical criteria would be considered for the Financial Evaluation.

Technical Evaluation Criteria

Technical

70%

  70

1.1: Academic Qualification

10

10

1.2: Professional experience in the areas of disaster preparedness, disaster impact modelling, Earthquake response and recovery, fire hazard, climate, and multi-hazard risk assessments, disaster risk reduction

20%

20

1.3: Experience of working in earthquake response and impact assessments

20

20

1.4. Global experience in generating impact scenarios, rapid engineering response after earthquake, strategic plan development, contingency plan development, risk assessment, disaster damage data collection and site investigation

20%

20

Financial Evaluation (Total 30 marks)

All technical qualified proposals will be scored out 30 based on the formula provided below. The maximum points (30) will be assigned to the lowest financial proposal. All other proposals received points according to the following formula:

p = y (µ/z)

where:

  • p = points for the financial proposal being evaluated;
  • y = maximum number of points for the financial proposal;
  • µ = price of the lowest priced proposal;
  • z = price of the proposal being evaluated.

The financial proposal shall specify a total lump sum amount, and payment terms around specific and measurable (qualitative and quantitative) deliverables (i.e. whether payments fall in installments or upon completion of the entire contract). Payments are based upon output, i.e. upon delivery of the services specified in the TOR. In order to assist the requesting unit in the comparison of financial proposals, the financial proposal will include a breakdown of this lump sum amount (including travel, per diems, and number of anticipated working days).

Financial Milestone

Deliverables

Payment in BDT

  • Deliverable 1:  Submission of an inception report including the detailed methodology of the deliverables (i.e. skeleton framework for the manual, module, EOP, and SOP for EOC, etc.) and work plan

10% of the contract amount upon submission of the Deliverable-1

  • Deliverable 2:  Submission of Final Trainers’ Manual, handouts according to Annexure-A provided that international practices are contextualized and tailored as per Bangladesh’s perspective

50% of the Contract Amount upon submission of the Deliverable-2

  • Deliverable 3: Coordination of Training of two batches on Emergency Management and Operations Plans in Cox’s Bazar and submitting after-action reports

40% of the Contract Amount upon submission of the Deliverable- 3

DOCUMENTS TO BE INCLUDED WHEN SUBMITTING THE PROPOSALS

Interested individual consultants must submit the following documents/information to demonstrate their qualifications:

  • Duly accomplished Letter of Confirmation of Interest and Availability using the template provided by UNDP;
  • Personal CV, indicating all past experience from similar projects, as well as the contact details (email and telephone number) of the Candidate and at least three (3) professional references;
  • Financial Proposal: Financial Proposal has to be submitted through a standard interest and availability template which can be downloaded from the link below:

BGD_ Individual Contract_Offerors Letter to UNDP Confirming Interest and Availability.docx (live.com)