Background

The United Nations Conference on Trade And Development (UNCTAD) is the part of the United Nations Secretariat dealing with trade, investment, and development issues. The organization's goals are to maximize the tradeinvestment and development opportunities of developing countries and assist them in their efforts to integrate into the world economy on an equitable basis.

Throughout the recent two decades, the Republic of Tajikistan's Government has undertaken significant reforms to open the economy and introduce the market mechanisms. At present, the country’s leadership is willing to continue and deepen the structural transformation, particularly in the areas of transport infrastructure development and export diversification. Therefore, there is an urgent need for modernized and transparent Customs procedures to promote Tajikistan’s positioning as a land-linked transit country and a pro-active player in the regional trade and economic processes.

Under the World Bank funded Program, UNCTAD has recently signed an agreement with the Customs Services under the Government of the Republic of Tajikistan (CSGRT) for Reforms, Automation and modernization of Customs processes and procedures by implementation of Automated System for Customs Data (ASYCUDA) World under the Phase Four of the Central Asia Regional Links Program (CARS-4) Project of ASYCUDA Component. Administrative measures are taken to prepare the environment for implementing new Customs regimes and procedures to ensure transparency in the Customs clearance process and to fight Customs Corruption on one hand and to have simplified procedures on the other. 

In order to fulfill the requirements for the full implementation of ASYCUDA World, a national team will be hired to work closely with international experts. A National Project Manager of ASYCUDA will be hired under the project to lead and manage the national team for the reforms and full Automation of Tajikistan Customs.

In addition, the Administrative and all logistical arrangements of the project will be done through the United Nations Development Program (UNDP) in Dushanbe, Tajikistan; therefore, the process of recruitment will be managed through UNDP and the individual contracts will be issued accordingly.

Under the overall guidance and direct supervision of the Senior IT Expert, the IT Expert is responsible for assisting the effective delivery of project implementation support services helping effective operational management of project’s IT affairs and transparent utilization of resources. The IT Expert promotes a collaborative and client-oriented approach consistent with UNDP/UNCTAD rules and regulations.

The IT Expert works in close collaboration with the ASYCUDA Techanial and Functional teams ensuring successful performance and compliance in programme management

Duties and Responsibilities

1.Assist in designing, development and implemention of the Computer Application Systems, modules and any software components needed to support the implementation of ASYCUDA World System in Customs;

2.Help in developing Systems and module graphical interfaces, web modules, database modules, application reports and statistics, and any software components needed to deliver complete and functional applications Systems required by the ASYCUDA  Systems.

3.Support performance of all necessary software maintenance, including coding, testing, debugging, upgrading and modifications of software required;

4.Promote design and implementation of Systems and software technical specifications based on business requirements provided by Customs Services;

5.Provide the necessary technical support and work on a team basis to all members of the ASYCUDA team to accomplish the software development and implementation tasks as required;

6.Assist in prepration of monthly & quarterly software project status reports describing the development of the above activities and any issues that may emerge, with conclusions and recommendations as required;

7.Any other task as assigned by the line Supervisor

Competencies

Corporate Competencies:

  1. Demonstrates commitment to UNCTAD’s mission, vision and values.
  2. Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability
  3. Demonstrating/safeguarding ethics and integrity  
  4. Demonstrate corporate knowledge and sound judgment
  5. Self-development, initiative-taking
  6. Acting as a team player and facilitating team work
  7. Facilitating and encouraging open communication in the team, communicating effectively
  8. Creating synergies through self-control
  9. Managing conflict
  10. Learning and sharing knowledge and encourage the learning of others.

Informed and transparent decision making

Functional Competencies:

Building Strategic Partnerships

Analyzes general information and selects materials in support of partnership building initiatives

Promoting Organizational Learning and Knowledge Sharing

Researches best practices and poses new, more effective ways of doing things

Job Knowledge/Technical Expertise

Understands the main processes and methods of work regarding to the position

Possesses basic knowledge of organizational policies and procedures relating to the position and applies them consistently in work tasks

Demonstrates good knowledge of information technology and applies it in work assignments

Promoting Organizational Change and Development

Demonstrates ability to identify problems and proposes solutions

Design and Implementation of Management Systems

Uses information/databases/other management systems

Client Orientation

Reports to internal and external clients in a timely and appropriate fashion

Organizes and prioritizes work schedule to meet client needs and deadlines

Responds to client needs promptly

Promoting Accountability and Results-Based Management

Gathers and disseminates information on best practice in accountability and results-based management systems

Required Skills and Experience

Education:

  • At least completion of Secondary Education is required. Bachelor’s degree (or equivalent) in Computer Science, Information Technology, Computer Application or similar field is desirable;
  • Completion of recognised advanced Project Management course is an advantage;
  • Completion of JAVA, Oracle courses along with Ms. Office.

Experience:

  • At least 5 years of proven work experience in Information Technology, Computer Programs Development or other relevant field is required with Secondary Education or minimum 3 years of Work experience with Bachelor’s degree;
  • Proven experience in the usage of IT-based tools, processes and MIS in support of Business process simplification and processes is highly desirable;

Language Requirements:

Fluency in spoken and written English, Tajik and Russian languages is a must.