Background
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UNDP works with countries to expand people’s choices for a fairer, sustainable future, to build the world envisioned by the 2030 Agenda for Sustainable Development with planet and people in balance. As shown by the UNDP’s Strategic Plan 2022-2025, the challenge of the next four years is to accelerate and scale up development results significantly, bringing the Sustainable Development Goals back within reach. Towards that end, UNDP will support change in three directions:
- Structural transformation, particularly green, inclusive and digital transitions;
- Leaving no one behind, a rights-based approach centred on human agency and human development;
- Building resilience to respond to systemic uncertainty and risk.
These are huge, whole-of-society puzzles that require collective efforts and integrated approaches. To be an effective partner in transformative change, UNDP has to build not just new skills, like digitalization, systems thinking, but a new culture: one that embraces complexity, actively manages risk, continually adapts and seeks to learn alongside delivering results.
In Asia and the Pacific, the UNDP Bangkok Regional Hub (BRH) leverages innovation and digitalization to generate new development responses and robust development solutions, by developing new products, services and offers, new ways of solving development issues across the Governments and Country Offices within the region.
Digitalization is one of the key enablers of new UNDP strategic plan 2022–2025 and the BRH requires the services of experienced Digital Transformation experts to be based out in one of the Country Offices (CO) listed below to support 3-9 COs in collaboration with Bangkok Regional Hub and Chief Digital office (CDO) to grow and scale the UNDP Digital Transformation offer across the sub-region:
# | Host Country Office | Responsible Countries |
1 | Viet Nam | Viet Nam, China, Cambodia, Laos, Mongolia, Myanmar |
2 | Indonesia | Indonesia, Cambodia, Malaysia, Philippines, Thailand, Timor-Leste |
3 | Pakistan | Pakistan, Afghanistan, Bangladesh, Bhutan, India, Iran, Maldives, Nepal, Sri Lanka |
4 | Samoa MCO | Samoa Multi Country Office (MCO), Fiji Multi Country Office (MCO), Papua New Guinea |
Duties and Responsibilities
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Competencies
- Core competencies:
- Leadership: Ability to persuade others to follow
- Communication: Ability to listen, adapt, persuade and transform
- Delivery: Ability to get things done while exercising good judgement
- Entrepreneurial attitude: willing to get stuck in to get things done.
- Technical/Functional competencies:
- Demonstrated strategic competency and conceptual competency and ability to see the big picture and connect it with day-to-day delivery
- A proven track record of working directly with Governments/ multilaterals on Digital Transformation/Digital Government/Public Service Delivery systems/projects, preferably in a developing country context
- Demonstrated experience in providing digital transformation advice and services and its integration into broader strategy, thematic offerings and programs
- Proven expertise of building cross-sector partnerships and cross-culture understandings
- Demonstrated ability in researching latest trends in digital transformation/innovation and sharing the findings in easy-to-understand ways
- Ability to challenge, convince and manage multiple stakeholders.
- Excellent administrative and computer skills, including Microsoft Office, and knowledge of spreadsheet, database packages and ERP system
- Demonstrated “can do” attitude, entrepreneurialism and highly communicative
- Demonstrated yearly and monthly planning ability to ensure objectives are met and a strong delivery focus.
- Fluency in English is required. Working knowledge of a local language of country of posting or the countries within the subregion will be an asset.
Required Skills and Experience
- Education:
- Master’s degree in IT, Business Administration, Public Administration, Public Policy, Economics, Social Science, International Relations, International Development, or related fields. Bachelor’s degree may be considered with additional 2 years of relevant experience
- Any additional degree / certification in area relevant to digital transformation in public sector is an asset.
- Experience:
- Minimum of 5 years of relevant experience in e-governance, digital economy and digital transformation space, such as digital program development, public service and business process re-design, support to design of national / sub-national or sectoral digital transformation strategies, digital capability development in public and private sector, etc.
- Minimum 3 years of demonstrated experience in working directly with Governments/ multilaterals on Digital Transformation/Digital Government/Public Service Delivery systems/projects, preferably in a developing country context
- Demonstrated experience in providing digital transformation advice and services and its integration into broader strategy, thematic offerings/ sectors / programs
- Proficiency in English