Instructions to Applicants: Click on the "Apply now" button. Input your information in the appropriate Sections: personal information, language proficiency, education, resume and motivation. Upon completion of the first page, please hit "submit application" tab at the end of the page. Please ensure that CV or P11 and the Cover letter are combined in one file.

The following documents shall be required from the applicants:

Personal CV or P11, indicating all past positions held and their main underlying functions, their durations (month/year), the qualifications, as well as the contact details (email and telephone number) of the Candidate, and at least three (3) the most recent professional references of previous supervisors. References may also include peers.

A cover letter (maximum length: 1 page) indicating why the candidate considers him-/herself to be suitable for the position.

Managers may ask (ad hoc) for any other materials relevant to pre-assessing the relevance of their experience, such as reports, presentations, publications, campaigns or other materials.

Office/Unit/Project Description

The United Nations Volunteers (UNV) programme contributes to peace and development through volunteerism worldwide. We work with partners to integrate qualified, highly motivated and well supported UN Volunteers into development programming and promote the value and global recognition of volunteerism. UNV is active in 160 countries every year. UNV is administered by the United Nations Development Programme (UNDP). UNV is headquartered in Bonn, Germany, with a field presence comprising 6 regional offices and 50+ field units.

The Human Resources Section (HRS) provides a full range of HR services to the organization and its workforce. Within HRS, the Capacity Development Team (CDT) leads the design and delivery of learning programs and services for UN Volunteers serving with the UN system globally. As part of their assignment, UN Volunteers can access learning programmes and services which include online learning platforms and content (e.g. UNV e-Campus,  onboarding portal, Linkedin Learning, Coursera, etc.).   Workshops, face-to-face trainings are regularly offered to specific target audiences in virtual and onsite formats. UN Volunteers also benefit from peer-to-peer learning activities, webinars and individual coaching opportunities. In support of its UN partners, donors and other stakeholders CDT also delivers capacity development and learning programmes tailored to specific initiatives.

Institutional Arrangement

The Learning Analyst reports to the Team Leader, Capacity Development, and works closely with the rest of the CDT and as a member of the Human Resources Section. For specific projects, they may also report to the Learning Specialist in the team.

Duties and Responsibilities

Scope of Work

Design, development and implementation of learning projects

  • Training needs analysis at the start of the project, in collaboration with Subject Matter Experts.
  • Define design concept, course evaluation strategy, and coordinate to ensure approval by all stakeholders and partners.
  • Coordinate content production and ensure validation by all stakeholders.
  • Design learning programme according to the prototyping principles, and using participatory learning approaches to enhance knowledge and skills unique to each learning activity.
  • Perform overall project management, including communication, timeline management, quality, and scope control (content, budget, timelines, and objectives).
  • Recommend improvement of existing training plans and methodologies in line with UNV’s broader capacity building objectives.
  • Maintain and update facilitators’ guides and support materials.

Delivery/Facilitation of learning events

  • Facilitate / co-facilitate in person, virtual and blended learning events in close cooperation with subject matter experts and the capacity development team
  • Plan allocation of service providers / consultants schedule for timely delivery of learning events in close collaboration with Capacity Development Associate / Procurement.
  • Coordinate and communicate with co-facilitators to finalize event objectives, agenda and methodologies leading up to the event.
  • Manage, deliver and/or record face-to-face and virtual events including promotion of event, communication with stakeholders, coordination of participant registration and attendance.
  • Coordinate logistic and administrative arrangements including on technical aspects and act as a problem-solving focal point for emerging issues to ensure the smooth delivery of learning events.
  • Design and facilitate online and in-person Training of Trainers.

Design, production and implementation of e-learning content and courses

  • Design a concept framework for each course, specifying the course curriculum and organization of modules in collaboration with Subject Matter Experts.
  • Coordinate with Subject Matter Experts to finalize content suitable for e-learning design (e.g., examples, cases, good practices, testimonials) while maintaining and developing necessary processes, templates, standards, and guidelines/resources.
  • Develop a storyboard for the interactive e-learning course modules including multimedia objects, and formative and summative assessments.
  • Manage and coordinate the editing and proofreading processes.
  • Implement interactive lessons using authoring tools, graphic design programmes, microlearning (e.g. videos, podcasts, micro- and nano-courses) elements, and available LMS (Moodle) functionalities.
  • Finalize the design of the modules including localization and testing, ensuring compliance with UNV quality standards, quality assurance process, and accessibility guidelines.
  • Design and implement learning paths when needed, assembling and/or creating various activities and resources.
  • In collaboration with the Learning Specialist, review the UNV online learning programmes and make recommendations on the terms and conditions of eligibility and usage by UN Volunteers.  

Evaluation of learning events and courses

  • In collaboration with the Team Lead, CDT, define objectives at different evaluation levels.
  • In collaboration with the Team Lead, CDT, draft surveys for pre, during and post-training assessments, accounting for level 1-4 learning evaluation when possible.
  • Perform data collection, analysis, reporting and make evidence-based recommendations for improvement.
  • Draft reports on learning events and other areas as required.

Knowledge sharing

  • Maintain a record about progress and lessons learnt
  • Perform any other related tasks as assigned.



Achieve Results:

LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline

Think Innovatively:

LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements

Learn Continuously:

LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback

Adapt with Agility:

LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible

Act with Determination:

LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident

Engage and Partner:

LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships

Enable Diversity and Inclusion:

LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

Cross-Functional & Technical competencies 

Thematic Area



HR - Learning and development

L&D planning

  • Ability to identify organizational learning priorities aligned with the business strategy using key stakeholder involvement to ensure appropriate learning and optimal return-on-investment.

HR - Learning and development


L&D design

  • Knowledge of adult learning principles, instructional design, learning styles, and learning programmes delivery modalities; ability to identify and design effective learning paths, programmes and initiatives

HR - Learning and development

Digital L&D

  • Ability to use technologies and leverage them for learning

Digital & Innovation

Data literacy

  • Understand the potential as well as the limitations of using data driven innovation
  • Ability to use a mix of data sources (quantitative, qualitative or real-time techniques) to develop understanding, identify patterns to inform decision making or identify opportunities for further exploration


Required Skills and Experience

Minimum Qualifications of the Successful IPSA

Min. Education requirements

  • Bachelor’s Degree or Master’s degree in Adult Learning or related fields.

Min. years of relevant work experience

  • 2 years (in case of Master’s) 4 years (in case of Bachelor’s) of proven professional experience in learning and development: learning needs analysis, training design and delivery, learning evaluation, management of learning programmes, facilitation, and application of learning technologies.

Required  skills

Experience in:

  • Designing, developing and implementing learning solutions using adult learning methodologies, and using a variety of delivery methods to make them accessible to all.
  • Designing, developing and delivering learning programmes in diversity and inclusion, is an asset.
  • Designing, developing, implementing strategies to measure the effectiveness of learning programmes.
  • Planning, organizing and facilitating virtual and in-person workshops and events.
  • Using video-editing tools.
  • Using virtual collaboration tools such as Zoom, MS Teams or similar software.
  • Coordinating and mentoring volunteers.

Desired skills in addition to the competencies covered in the Competencies section

Experience in:

  • Working with volunteers to implement capacity development activities.
  • Working in a global context such as the United Nations or similar organizations;
  • Delivering face-to-face workshops for international audiences.

Required Language(s)

  • Fluency in English.
  • Fluency in Spanish or French.

Professional Certificates

No certification necessary