UNDP Jobs - 111401- Conflict Resolution Consultant

Conflict Resolution Consultant

Location :

Home-based

Type of Contract :

IPSA (Short-Term)

Starting Date :

Application Deadline :

05-Mar-23 (Midnight New York, USA)

Post Level :

IPSA-12

Duration of Initial Contract :

12 months

Languages Required :

English

Expected Duration of Assignment :

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence. UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

Background

The Office of the Ombudsman for United Nations Funds and Programmes (the “Office”) is established as an informal pillar of the system of administration of justice within the UN to make available the services of impartial and independent persons to address the work-related issues of staff members and non-staff personnel of the UN funds and programmes serving UNDP, UNFPA, UNICEF, UNOPS and UN Women.

The overall objective of the Conflict Resolution consultant will be to provide conflict resolution services to enhance the operational capacity of the Office.

Duties and Responsibilities

Under the direct supervision of the Ombudsman, the Consultant will be responsible for the following duties:

- Support the Office by providing conflict management services to the personnel of the Funds and Programmes;

- Facilitate informal resolution of workplace conflicts (such as mediation, cocaching, negotiation or facilitation of dialogue) helping all parties involved to explore options and engage in a voluntary and confidential process, acting as a neutral third-party;

- Work collaboratively with relevant actors in the various offices to facilitate informal resolutions;

- Develop and make presentations to raise awareness about informal conflict resolution to various audiences;

- Travel to field offices to respond to conflict situations, as required; and

- Perform other duties to support the Office in non-core functions, as assigned.

Competencies

Innovation

Ability to make new and useful ideas work

Exercises stakeholder-centered design approaches for office/programme/division

People Management

Ability to improve performance and satisfaction

Guides substantive specialists/teams and expands credibility and innovation capacity

Communication

Ability to listen, adapt, persuade and transform

Creates confidence among stakeholders by delivering authoritative positions, compelling analysis, and contextual acumen

Delivery

Ability to get things done while exercising good judgement

Accepts accountability for the outcomes of programme delivery and facilitates improvement and innovation in the delivery of products and services

Knowledge Management

Integrate & Empower: Leads integral work of teams utilizing expertise, vision, problem-solving capability, and collaborative energy in professional area of expertise

Client Orientation

Integrate & Empower: Leads integral work of teams utilizing expertise, vision, problem-solving capability, and collaborative energy in professional area of expertise

Job Knowledge/Technical Expertise

Integrate & Empower: Leads integral work of teams utilizing expertise, vision, problem-solving capability, and collaborative energy in professional area of expertise

Required Skills and Experience

Min. Academic Education	Advanced university degree (Master's degree or equivalent) in alternative dispute resolution, conflict management, human resources, law, humanities, social sciences or related area.
Min. years of relevant Work experience	A minimum of ten (10) years of progressively responsible experience, including at the international level, in conflict prevention and management is required.
Required skills and competencies	Experience in providing conflict resolution services is required.
Desired additional skills and competencies	Previous experience in an Ombudsman office is a strong asset. Training in conflict resolution is a an asset. Working knowledge of another UN language is an asset.
Required Language(s) (at working level)	Fluency in English (both oral and written) is required.