UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and peace and security.

UN Women work in Ukraine focuses on supporting the government and civil society in advancing gender equality and implementation of the national and international commitments on gender equality and women’s human rights, in particular in the context of the full-scale Russian military invasion to Ukraine. UN Women Ukraine implements interventions towards the realization of following strategic goals: elimination of violence against women and girls; implementation of women, peace and security agenda and gender responsive governance. UN Women works closely with the UN Country Team in integration of women’s rights and gender equality in all spheres of UN work.

Under supervision and guidance of the UN Women Country Representative in Ukraine, the Operations Manager acts as an advisor to management, programme and operations teams on all aspects of operations. This includes strategic financial and human resources management, efficient procurement and logistical services, ICT and common services consistent with UN Women rules and regulations. The main role is to lead the operations, ensuring smooth functioning of the CO/programmes/ projects operations, consistent services delivery and constant evaluation and readjustment of the operations to take into account changes in the operating environment as and when needed.

The Operations Manager leads and guides the Operations Team and fosters collaboration within the programme team and with other UN Agencies and a client-oriented approach. The Operations Manager works in close collaboration with programme and project teams in the CO, operations staff in other UN Agencies, UN Women HQ staff and Government officials to successfully deliver operations services.

1. Lead and guide the Operations Team in the provision of results-oriented support services.

• Serve as a member of the senior management team. Provide advice and support to the UN Women Country Office Management on operational issues.
• Develop an annual workplan for the Operations Team.
• Review the quality and timeliness of services provided by reference to corporate standards and by reference to standards/indicators established within the Office or Operations Unit and make adjustment as required.
• Plan and monitor staff leave and absences such that there is minimal disruption to Operations services.
• Monitor the performance of the Operations Team.

2. Oversee quality assurance and compliance with corporate Operations guiding principles, rules, policies, and strategies

• Ensure compliance of operations with UN/UN Women rules, regulations and policies, implementation of corporate operational strategies, establishment of management targets and monitoring of achievement of results.
• Lead and manage Office business processes mapping and establishment and implementation of internal Standard Operating Procedures (SOPs) in Finance, Human Resources, Procurement, Logistical and ICT services.
• Monitor and analyse the operating environment, making timely readjustments of the operations, advice on legal considerations and risk assessment.
• Share and build knowledge on management and operations in the Office; organize trainings for operations staff trainings, synthesizes lessons learnt/best practices, provide sound contributions to relevant knowledge networks and communities of practice.
• Participate in Operations Management Team (OMT) for effectiveness, efficiency, coherence and impact of UN operational activities.
• Work closely with Regional Office and HQ on follow-ups to audit recommendations and observations.
• Manage budgetary planning, monitoring and financial administration.

3. Oversee planning, expenditure tracking and audit of financial resources, including institutional and extra-budgetary income in accordance with UN Women rules and regulations

• Lead management of the contributions management business process and accounting for contributions to ensure that the money due to UN Women is properly identified, consistently and uniformly classified, recorded on a timely basis and received with sufficient supporting documentation.
• Perform  Manager Level 2 role in ATLAS  for voucher and PO approvals.
• Monitor financial exception reports for unusual activities, transactions and investigate anomalies or unusual transactions. Provide information to supervisors and other UN Women staff at Regional Office/HQ of the results of the investigation when satisfactory answers are not obtained.
• Ensure all financial transactions are identified, recorded and verified in compliance with IPSAS as outlined in the corporate policies and procedures.
• Lead finance business processes mapping and elaboration /establishment of internal Standard Operating Procedures in Finance, control of workflows in the Finance unit.
• Continuously analyse and monitor financial situation, presentation of forecasts for development and management projects.
• Oversee Office cash management processes, including liquidity management, recommendation of impress level, risk assessment, timely accounting and reconciliation of all transactions, security for cash assets on site.Review and operationally clear partner agreement related documents within the online Project Management System (PGAMS).

4. Provide Human Resource services, including recruitment, contract administration, staff development, etc. to the office

• Ensure Office compliance with corporate human resources policies and strategies
• Oversee and manage recruitment processes in accordance with UN Women rules and regulations.
• Lead contract management including appropriate use of different contractual modalities, and effective timely contract management.
• Establish, maintain and implement the proper performance management.
• Help implement the Universal Access strategy on learning ensuring access of the staff to role appropriate learning activities.
• Administer staff benefits and entitlements and ensure staff is advised on request on entitlements.
• Engage fully in change management when adapting organizational structure and staffing to new programme realities.

5. Provide efficient procurement and logistical services and supervision through the Procurement team

• Ensure Office compliance with corporate rules and regulations in the field and elaboration of the Office procurement strategies including sourcing strategy, supplier selection and evaluation, quality management, customer relationship management, e-procurement promotion and introduction, performance measurement.
• Manage the Office contract strategy including tendering processes and evaluation, managing the contract and contractor, legal implications.
• Oversee procurement processes and logistical services in accordance with UN Women rules and regulations,
• Ensure proper management of UN Women assets, facilities and logistical services, including full compliance with IPSAS in the accounting for the procurement, utilization and disposal of assets.

6. Oversee information and communication management

• Ensure staff have access to the ATLAS functionality for improved business results and improved client services.
• Identify opportunities and ways of converting business processes into web-based systems to address the issues of efficiency and full accountability.
• Lead maintenance of a secure, reliable infrastructure environment for ICT and adequate planning for disasters and recoveries.
• Identify and promote different systems and applications for optimal content management, knowledge sharing, information provision and learning including e-registry, web-based office management system, etc.
• Oversee the preparation, capacity, training, rollout ad support of the new Quantum Oracle ERP system.

7. Participate in Common Services organization and management, establishment of partnerships with other UN Agencies

• Ensure integrated activities on common services within the context of the UN reform.
• Implement common services in line with the latest developments in common services and best practices.
• Establish collaborate arrangements with UN agencies, potential partners, ensuring a client relationship management system for appropriate operational partnership arrangements.

8. Act as Alternate Focal Point for security issues, and ensures security plans and related infrastructure is in place.

• Act as the UN Women Alternate Security Focal Point, working in close collaboration with UN Women Security professionals,  ensuring effective functioning of systems, including those to ensure the safety and security of UN Women staff in accordance with UN rules and regulations.
• Ensure full compliance of MOSS and MORSS procedures on security of staff and office premises.
• Ensure that personnel request appropriate security clearance for travel.
• Ensure that Office personnel and UN Women visitors are briefed on security.

The key results have an impact on the overall economy, efficiency, and effectiveness of Office operations as it relates to the use of corporate resources in the following areas: Financial services; Human Resources; Procurement and logistical services; ICT; Common Services and the implementation of the UN agenda on common services and joint procurement; Security.

Indicators:

• Timely and quality service delivery
• All services are provided in compliance with UN Women Rules, regulations and policies
• Money due to UN Women is properly identified, consistently and uniformly classified, recorded on a timely basis and received with sufficient supporting documentation
• Timely recruitment and a proactive approach which ensures the Office is fully staffed at all times
• Timely and accurate implementation of procurement contracts
• Office has a reliable ICT  infrastructure environment
• Collaboration with other UN agencies on operational issues are effective and efficient
• Safety and security systems are functioning effectively

Core Values:

• Respect for Diversity
• Integrity
• Professionalism

Core Competencies:

• Awareness and Sensitivity Regarding Gender Issues
• Accountability
• Creative Problem Solving
• Effective Communication
• Inclusive Collaboration
• Stakeholder Engagement
• Leading by Example

FUNCTIONAL COMPETENCIES:

• Ability to lead strategic planning, results-based management and reporting;
• Ability to lead formulation and monitoring of management projects;
• Ability to lead business processes re-engineering, implementation of new systems (business side), and affect staff behavioral/ attitudinal change;
• Ability to build strong relationships with clients, focusing on impact and result for the client and responding positively to feedback;
• Model and promote transparency, honesty and openness;
• Lead teams effectively, demonstrating emotional intelligence and good judgment. Good  mentoring as well as conflict resolution skills;
• Demonstrate understanding of client’s perspective;
• Demonstrate a respect for confidentiality when dealing with individual staff members issues.

UN Women Personal History Form (P11) must be completed and attached as part of the online application - https://view.officeapps.live.com/op/view.aspx?src=https%3A%2F%2Fwww.unwomen.org%2Fsites%2Fdefault%2Ffiles%2FHeadquarters%2FAttachments%2FSections%2FAbout%2520Us%2FEmployment%2FUN-Women-P11-Personal-History-Form.doc&wdOrigin=BROWSELINK

At UN Women, we are committed to creating a diverse and inclusive environment of mutual respect. UN Women recruits, employs, trains, compensates, and promotes regardless of race, religion, color, sex, gender identity, sexual orientation, age, ability, national origin, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, integrity and organizational need. 

If you need any reasonable accommodation to support your participation in the recruitment and selection process, please include this information in your application.

UN Women has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UN Women, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to UN Women’s policies and procedures and the standards of conduct expected of UN Women personnel and will therefore undergo rigorous reference and background checks. (Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check).