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2623 Senior Consultant for electronic payments
|Location :||Belgrade, SERBIA|
|Application Deadline :||21-Jun-23 (Midnight New York, USA)|
|Type of Contract :||Individual Contract|
|Post Level :||National Consultant|
|Languages Required :||English|
|Expected Duration of Assignment :||3 July 2023 – 30 September 2023|
UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
To support the Office for IT and e-Government in the electronic payments upgrade and improvement.
To support development of the common government ICT infrastructures and platforms, necessary for rapid provision of cost-effective, secure and citizen-focused e-services.
Digital transformation of the national economy and public administration are among the key priorities of Serbian Government. In addition to providing high-level political support and institutional sponsorship, the government introduced a new institutional framework to manage this process and initiate internal changes. In 2017, the Office for IT and e Government (ITE) was created to consolidate government's ICT resources, develop shared infrastructures and support the transition from an institution-centric to a citizen-centric model of designing and providing e services. ITE was initially formed as a cabinet-level body, and in 2022 with the creation of the new Government, its status changed into a special organization. ITE also performs the tasks of coordinating the support to the international cooperation on the global market for digital, innovative and creative industries, as well as monitoring and promoting the connection of the public and private sectors in the areas of the digital innovative creative economy, aiming at sustainable and integrated economic growth of the Republic of Serbia.
UNDP provided support to this broad digitalization agenda of the Serbian Government since its inception, through "Serbia at your Fingertips – Digital Transformation for Development" project. This project comprises five segments. The first three relate to development of the e-government system, the fourth includes support for implementation of activities from the ministerial councils' agendas, while the fifth includes support for implementation of big infrastructural projects in e-Government. The new sixth component is related to the establishment of the Centre for the Fourth Industrial Revolution in Serbia, as well as the development of 4IR technology governance frameworks.
One of the key project outcomes is to improve design, accessibility and functionality of the electronic services, including the possibility to pay. All users of the eGovernment Portal are enabled to pay administrative fees electronically, for all services available on the Portal. Payment by national payment card - DinaCard, MasterCard, Maestro or Visa payment cards of all the banks operating on the Serbian market, as well as electronic money, is available. Citizens can pay for the services on the eGovernment Portal via integrated electronic banking. Still, the system needs to be further improved and the number of banks integrated with the module “ePlacanje +” on the eGovernment Portal shall increase. Moreover, POS (point of sale) and soft POS utilisation shall be further encouraged as an important part of the Government initiative to promote cashless payments.
UNDP is looking for the consultant to provide support to Office for IT and e-Government (ITE) in the electronic payments upgrade and improvement.
Duties and Responsibilities
Scope of Work
Within this assignment, the Consultant will, under overall guidance of the UNDP Project Manager and in consultation with the ITE staff provide support in:
ITE will provide the Consultant with the existing data, information and documentation related to the aspects listed above.
Deliverables and Timelines
The Consultants will be responsible for the following deliverables:
All deliverables will be quality reviewed and approved by UNDP Project Manager – Digital Innovations, in consultation with the national partner. All deliverables must be provided in Serbian language.
Required Skills and Experience
The Consultant selected to undertake the assignment must fulfil the following minimal requirements:
DOCUMENTS TO BE INCLUDED WHEN SUBMITTING THE PROPOSALS.
Qualified and interested candidates are asked to submit their applications via UNDP Web site: UNDP in Serbia under section “Jobs” no later than 21 June 2023.
Application should include:
In order to apply please merge above listed documents into a single PDF file. The system does not allow for more than one attachment to be uploaded.
The shortlisted candidates may be asked to provide copies of diplomas and any other certificates providing evidence of their education and experience in relevant fields.
Any request for clarification must be sent by standard electronic communication to the e-mail email@example.com. The procuring UNDP entity will respond by standard electronic mail and will send response, including an explanation of the query without identifying the source of inquiry, to all consultants.
The financial proposal shall specify a total lump sum amount (USD), and payment terms around specific and measurable (qualitative and quantitative) deliverables (i.e. whether payments fall in installments or upon completion of the entire contract). Payments are based upon output, i.e. upon delivery of the services specified in the TOR. In order to assist the requesting unit in the comparison of financial proposals, the financial proposal will include a breakdown of this lump sum amount (including travel, per diems, and number of anticipated working days).
All envisaged travel costs must be included in the financial proposal. This includes all travel to join duty station/repatriation travel. In general, UNDP should not accept travel costs exceeding those of an economy class ticket. Should the IC wish to travel on a higher class he/she should do so using their own resources.
1. Cumulative analysis
When using this weighted scoring method, the award of the contract should be made to the individual consultant whose offer has been evaluated and determined as:
a) responsive/compliant/acceptable, and
b) Having received the highest score out of a pre-determined set of weighted technical and financial criteria specific to the solicitation.
* Technical Criteria weight; 70%
* Financial Criteria weight; 30%
Only candidates obtaining a minimum of 49 points would be considered for the Financial Evaluation
In the case of engagement of Civil servants under IC contract modality a no-objection letter should be provided by the Government entity. The ‘no-objection’ letter must also state that the employer formally certifies that their employees are allowed to receive short-term consultancy assignment from another entity without being on “leave-without-pay” status (if applicable), and include any conditions and restrictions on granting such permission, if any. If the previous is not applicable ‘leave-without-pay’ confirmation should be submitted.
Engagement of Government Officials and Employees
(i) A “No-objection” letter in respect of the individual is received from the Government employing him/her, and;
(ii) The individual must provide an official documentation from his/her employer formally certifying his or her status as being on “official leave without pay” for the duration of the IC.