Antecedentes

NOTE
Application procedure: Application must be submitted online via this website Community Volunteer Coordinator | UVP (unv.org)

The United Nations Development Programme (UNDP) is the UN’s global development network, working in 177 countries and territories. In line with its 2021-2025 Country Programme, UNDP in Bosnia and Herzegovina (BIH) focuses on sustainable and inclusive growth, people-centred governance and social cohesion. UNDP is fully committed to support BIH with regards to its Agenda 2030 commitments as well as the European Union (EU) accession process. The CPD outcomes correspond to 3 outcomes of the UNSDCF 2021-2025 (outcome 1 on resilient, sustainable and inclusive growth, outcome 4 on accountable and transparent governance systems, and outcome 5 on social cohesion and trust). We are individually and collectively responsible for nurturing and promoting an organizational culture of ethics and integrity where we respect and uphold the organization’s values, and where staff are empowered and motivated to deliver sustainable development results. We seek people who are fair, impartial and honest. We value dynamic and adaptable persons who are not afraid to think creatively and are proactive, flexible and responsive.
 

This UNV assignment is envisaged under the joint UN project titled Sustaining peace and social cohesion in Bosnia and Herzegovina through enhanced inter-municipal and inter-entity cooperation on local services (SPSC), implemented by United Nations Development Programme (UNDP) and the International Organization for Migration (IOM) in partnership with nine local governments in the western part of Bosnia and Herzegovina. The project supports interventions to strengthen social structures and services, with the aim to provide needs-based and quality improved service delivery to men, women and youth in the target communities. To that end, the project focuses on services delivered at the community level, as well as on counselling services targeting families, children, young people, the elderly, people with mental and physical disabilities, the poor and other disadvantaged individuals and families. To support the development of a rapid assessment of availability, accessibility, and quality of social care services in target local governments, the project will engage some 20 young women and men through the UN Community Volunteers modality to support improvement of the social service offer. Community Youth Volunteer Coordinator has a support role, while responsibility for the inclusive and transparent outreach, identification, selection, and inclusion of the UN Community Volunteers to the UN Security Management Systems Framework lies with the UNDP. Specifically, UN Community Youth Volunteer Coordinator will ensure the coordination of UN Community Volunteers in supporting community engagement and awareness-raising efforts, increasing community participation in decision-making, and contributing to the increased ownership and satisfaction of communities with the provision of social services.

Deberes y responsabilidades

Within the delegated authority and under the supervision of the UNDP Project Coordinator, Community Volunteer Coordinator will support UNDP throughout the volunteer management cycle to ensure effective identification, selection, deployment, learning, and reporting. Outreach activities to meet the demand for Community UNV candidates

  • Assist in developing and implementing context-appropriate outreach, advertisement techniques and selection processes • Support with promotion and launch a call for applications in targeted project communities, including advertisement in local websites, newspapers, and other social media platforms, as applicable
  • Promote and support inclusive and transparent outreach Candidate registration and selection
  • Support candidates to enter applications in Unified Volunteering Platform (UVP) • Support candidate profiles’ creation in UVP due to technical or language constraints
  • Support UNDP to assess candidates (desk review, written test, interview, other) Volunteer recruitment, onboarding, and assignment management
  • Support selected candidates to upload required documents in UVP, such as education credentials, identity information, beneficiary form, and other
  • Support facilitation of mandatory UN and UNV courses
  • Support bank accounts opening
  • Ensure that each UN Community Volunteer has read, understood, and accepted their UN Volunteer offer and contract in UVP
  • Support UNDP to design and provide context-specific, pre-deployment training related to project
  • Maintain UN Volunteer files including leave information
  • Capture lessons learnt on volunteer identification and project success stories and share with UNDP and UNV
  • Support UN Community Volunteer reporting in relevant UNV systems
  • Under the guidance of a Project Coordinator, coordination of the UN Community Volunteers’ fulfilment of specific tasks elaborated in the project and their DoA which includes liaison with stakeholders, identification of the type of support required by the institution from the UN Community Volunteers, supervision and coordination of the UN Community Volunteers’ involvement in the activities leading to awareness raising and improved provision of public services, etc.
  • Other project related duties as assigned by the respective UNDP Project Coordinator.

Competencias

  • Accountability
  • Adaptability and flexibility
  • Creativity
  • Judgement and decision-making
  • Planning and organising
  • Professionalism
  • Self-management

Habilidades y experiencia requeridas

Age: 18 - 26

Nationality: Candidate must be a national or legal resident of the country of assignment.

Required experience

  • 1 years of experience in Demonstrated interest and one year of experience of working on the projects related to public administration, public services, or similar
  • • Ability to work inclusively and collaboratively with a range of partners including grassroots community members
  • • Solid overall computer literacy, including proficiency in Microsoft Excel
  • • Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines
  • • Voluntary service, and community engagement experience are considered an asset.
     

Area(s) of expertise
Administration, Communication, Development programmes

Driving license
B category Required

Languages
Bosnian, Level: Fluent, Required Serbian,
Level: Fluent, Required Croatian, Level: Fluent, Required English,
Level: Working knowledge, Desirable

Required education level
Bachelor degree or equivalent in social sciences, business administration or related fields

 

Application procedure

Application must be submitted online via this website Community Volunteer Coordinator | UVP (unv.org)

 

Other information

Living conditions and remarks
As this is a national UN Volunteer assignment, the UN Volunteer will be responsible for arranging his/her own housing and other living essentials.

Inclusivity statement
United Nations Volunteers is an equal opportunity programme that welcomes applications from qualified professionals. We are committed to achieving diversity in terms of gender, care protected characteristics. As part of their adherence to the values of UNV, all UN Volunteers commit themselves to combat any form of discrimination, and to promoting respect for human rights and individual dignity, without distinction of a person’s race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.