UNDP Jobs - 115470- Content Management Consultant

Content Management Consultant - IPSA 9

Location :

UNITED STATES OF AMERICA

Type of Contract :

IPSA (Short-Term)

Starting Date :

Application Deadline :

29-Feb-24 (Midnight New York, USA)

Post Level :

IPSA-9

Duration of Initial Contract :

6 months

Languages Required :

English

Expected Duration of Assignment :

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence. UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

Background

Instructions to Applicants: Click on the "Apply now" button. Input your information in the appropriate Sections: personal information, language proficiency, education, resume and motivation. Upon completion of the first page, please hit "submit application" tab at the end of the page. Please ensure that CV or P11 and the Cover letter are combined in one file.

The following documents shall be required from the applicants:

Personal CV or P11, indicating all past positions held and their main underlying functions, their durations (month/year), the qualifications, as well as the contact details (email and telephone number) of the Candidate, and at least three (3) the most recent professional references of previous supervisors. References may also include peers.

A cover letter (maximum length: 1 page) indicating why the candidate considers him-/herself to be suitable for the position.

Managers may ask (ad hoc) for any other materials relevant to pre-assessing the relevance of their experience, such as reports, presentations, publications, campaigns or other materials.

Office/Unit/Project Description

The United Nations Office for South-South Cooperation (UNOSSC), hosted by UNDP since 1974, was established by the UN General Assembly with a mandate to advocate for and coordinate South-South and triangular cooperation on a global and UN system-wide basis. Under the strategic framework (2022-2025), UNOSSC focuses its work on three strategic outcomes targeting:

advancing South-South and triangular cooperation policymaking and implementation;
strengthening the capacity of United Nations entities to provide support for South-South and triangular cooperation to developing countries; and
enabling developing countries to implement the 2030 Agenda through harnessing South-South and triangular cooperation knowledge exchange and capacity development as well as facilitating technology development and transfer.

In order to achieve the outcomes, especially outcome 1 and 3, UNOSSC provides advisory services to Member States and United Nations entities on South-South and triangular cooperation through demand- driven programmes, connecting countries, cities, institutions, think tanks and people from the South to exchange knowledge, learn and adapt experiences and solutions for Sustainable Development.

Additionally, UNOSSC aims to be a robust knowledge hub providing advisory and consulting services to Member States and United Nations entities on South-South and triangular cooperation enabling developing countries to effectively face their development challenges and harness global opportunities to address them, in tandem with monitoring progress on implementing the Buenos Aires Plan of Action+40, New Directions Strategy and the Nairobi Outcome.

UNOSSC engages with Member States globally, regionally, as well within the UN system to facilitate practical expressions of Southern solidarity in achieving internationally agreed development goals. UNOSSC works with a wide range of partners, including global centers of excellence UNOSSC promotes endogenous capacity building, the popularization and adoption of technological advances within the global South, and the utilization of innovative financing mechanisms through South-South and triangular cooperation. UNOSSC ensures that our southern constituencies have timely access to high-quality analytical planning, mapping, programming, and reporting on data, trends and opportunities that will propel South-South and triangular cooperation towards success.

Moreover, UNOSSC has initiated a series of knowledge products and programmes engaging member states, UN agencies, and other partners, including the compilation of good practices in South-South and Triangular Cooperation for SDGs, frontier research through the South-South Global Thinkers initiative, the South-South in Action series, the global knowledge sharing and partnership brokering platform “South-South Galaxy,” among other initiatives. These initiatives aim to facilitate knowledge sharing, partnerships, and capacity building, and support policy dialogues through substantive, evidence-based analysis at global, regional and national levels, thereby improving institutional arrangements to better leverage South-South cooperation for sustainable development.

Duties and Responsibilities

Scope of Work

Under the overall guidance of the Chief, Knowledge Management, and under direct supervision of the KM Research Specialist and KM Platforms Coordinator, the Content Management Consultant will provide support to: 1) content management support to the South -South Galaxy platform; 2) Support the production and dissemination of publications and knowledge products and the organization of events..

On a day-to-day basis, the consultant will also work with the Knowledge Management Platforms Coordinator and the Knowledge Management Team.

Key Deliverables:

#	Deliverables
1	Support the revamp of the South-South Galaxy platform, providing inputs to the overall redesign and rework of functionalities, content editing, and pre-training of AI algorithms.
2	Contribute to the testing of the new version of South-South Galaxy, liaising with vendors and ensuring all functionalities work as predicted.
3	Coordinate the popularization of the new functionalities of South-South Galaxy, preparing presentations and workshops to familiarize colleagues and partners with the new features of the platform.
4	Manage the South-South and Triangular Cooperation Solutions Lab virtual module on South-South Galaxy, contribute to the organization of learning and incubation sessions, and the popularization of incubated Solutions.
5	Provide technical and substantive support to the Data to Policy Network, including by providing inputs to the development of the user journey and project document, organization of events and other learning sessions, the management of the virtual space on South-South Galaxy.
6	Coordinate the collection and visualization of data for the development of Country/Regional Snapshots and the overall data stream on South-South Galaxy.
7	Lead on the identification, quality assurance, and uploading of content on South-South Galaxy, including news, events, research, trends, and updates on South-South and triangular cooperation. Liaise with communication focal points to ensure new content is disseminated via UNOSSC social media platform.
8	Conduct frequent reviews of the functionalities of South-South Galaxy, ensuring they are operational and communicating with IT vendors to ensure bugs are fixed in a timely manner.
9	Lead on the finalization of publications and knowledge products by coordinating the work of editors and designers and reviewing documents as needed, and liaising with printing companies to ensure they are printed and delivered in a timely manner.
10	Contribute as needed to the planning of workshops, webinars, and other events, including drafting concept notes and agendas; identifying partners and providing technical support to participants; and collecting and analyzing feedback from participants to ensure continuous improvement of knowledge events.

4. Institutional Arrangement

The consultant will work under the overall guidance of the Chief, Knowledge Management and under direct supervision of both the KM Research Specialist and KM Knowledge Platforms Coordinator. S/he wil also work across other teams in UNOSSC.

Competencies

Competencies

*Core*
Achieve Results:			LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work
Think Innovatively:			LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking
Learn Continuously:			LEVEL 2: Go outside comfort zone, learn from others and support their learning
Adapt with Agility:			LEVEL 2: Adapt processes/approaches to new situations, involve others in change process
Act with Determination:			LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously
Engage and Partner:			LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
Enable Diversity and Inclusion:			LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination
*People Management (Insert below standard sentence if the position has direct reports.)* UNDP People Management Competencies can be found in the dedicated site . *Cross-Functional & Technical competencies (insert up to 7 competencies)* Thematic Area Name Definition**
	System Thinking	Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system
	Communication	Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience Abilit to manage communications internally and externally, through media, social media and other appropriate channels
	Customer Satisfaction/Client Management	Ability to respond timel and appropriatel ith a sense of urgenc, proide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. Proide inputs to the deelopment of customer serice strateg. Look for as to add alue beond clients' immediate requests. Abilit to anticipate client's upcoming needs and concerns.
	Digital Awareness and Literacy	Ability and inclination to rapidl adopt ne technologies, either through skilfull grasping their usage or through understanding their impact and empowering others to use them as needed
		?

Required Skills and Experience

Minimum Qualifications of the Successful IPSA

Min. Education requirements	At least a master’s and bachelor’s degree in international development, public policy, public administration, communication or related fields.
Min. years of relevant work experience	At least 2 years of experience working in sustainable development, research, social sciences, communication or related fields.
Required skills	?	Previous experience with communication-related tasks, experience in organizing large communication campaign and supporting national, regional or global communication efforts; .
	?	Previous experience working on the development of knowledge products and managing online knowledge platforms.?
Desired skills in addition to the competencies covered in the Competencies section	? ?	Proven analytical and written skills in English with publications and online platforms. Experience with UNDP/UN at the national or international level is desirable. Understanding of international development such as South- South Cooperation; international relations; or environmental and other relevant issues preferred.
	?	Demonstrated ability to thrive in a complex multicultural and multinational environment preferred.
Required Language(s)	?	Excellent communication skills (written and oral) in English are required;
	?	Working knowledge of Spanish is a distinct advantage
Professional Certificates	N/A