UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and peace and security.

The Facilities and Administrative Services unit ensures the delivery of a cost-effective, client-focused service at a strategic level for all UN Women Headquarters. This includes overseeing an integrated programme of cleaning and building maintenance services, construction and relocation projects and overall delivery of standard office supplies and conference services management. In addition, this includes the management of the global distribution and messenger services center.

Under the supervision of the Administrative and Facilities Specialist the Project and Policy Manager is responsible completion of specialized or complex processes or activities, requiring interpretation of rules and practices, and an understanding of policies and programmes and recommends an appropriate course of action in relation to project and policy management.

Plays a lead role in ensuring consistency and quality of work steps completed.


Duties and Responsibilities

Over the course of a project, the Facilities Project and Policy Manager will need to communicate with staff and clients, make decisions and monitor the progress of the project to keep it on schedule.

Important responsibilities for a Facilities Project Manager include:

  • Creating long and short-term plans, including setting targets for milestones.
  • Delegating tasks on the project to employees best positioned to complete them.
  • Making effective decisions when presented with multiple options for how to progress with the project.
  • Procurement of goods and services.
  • Management of budget forecasting, projections, and trends.
  • Serving as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy.
  • Communicating with senior executives to keep the project aligned with their goals.
  • Performing quality control on the project throughout development to maintain the standards expected.
  • Adjusting schedules and targets on the projects as needs or financing the project change.
  • Liaise with Field Operations Managers and Focal Points on entity wide Greenhouse Gas data collection exercises.  

Important responsibilities for a Facilities Policy Manager include:

  • Helping to create and manage company policies, including those regarding records management, credit card management and environmental sustainability.

Serving as a liaison between management and employees on issues related to company policies and procedures.


Core values and Guiding principles:

  • Integrity: Demonstrate the values of United Nations and UN Women, act without consideration of personal gain, resist undue political pressure in decision-making, no abuse of power or authority, stand by decisions in the organization’s interest, and take action in cases of unprofessional or unethical behavior.
  • Professionalism: Show pride in work and achievements, demonstrate professional competence and mastery of subject matter, conscientious and efficient in meeting commitments and achieving results, motivated by professional rather than personal concerns, show persistence when faced with challenges, and remain calm in stressful situations.
  • Respect for Diversity: Work effectively with people from all backgrounds, treat all people with dignity and respect, treat men and women equally, show respect for and understand diverse opinions by examine own biases and behaviors to avoid stereotypical responses, and do not discriminate against any individual or group.

Core Competencies:

  • Ethics and Values: Demonstrate and safeguard ethics and integrity.
  • Organizational Awareness: Demonstrate corporate knowledge and sound judgment.
  • Development and Innovation: Take charge of self-development and take initiative.
  • Work in teams: Act as a team player and facilitate teamwork.
  • Communicating and Information Sharing: Facilitate and encourage open communication and strive for effective communication.

Functional Competencies:

  • Ability to administer and execute administrative processes and transactions.
  • Reports to internal and external clients in a timely and appropriate fashion.
  • Organizes and prioritizes work schedule to meet client needs and deadlines.
  • Establishes, builds, and sustains effective relationships within the work unit and with internal and external clients.
  • Responds to client needs promptly.

Strong IT and web-based skills.

Required Skills and Experience


Education and certification:


  • Completion of secondary education is required.
  • Bachelor’s diploma is an asset but not a requirement.





  • Experience in the usage of computers, office software packages (MS Work, Excel, PowerPoint etc.) is required.
  • Minimum seven (7) years’ administration experience required.


Language Requirements:


  • Fluency in written and spoken English.
  • Spanish an asset, but not required.