Historique
Devoirs et responsabilités
- Develop and Manage workflow automation through web-based application with database management interfaces;
- Develop web pages to act as interfaces to a comprehensive database system that links all workflow information;
- Develop and maintain a dynamic and fast database to be used as a data store for all information of the country office automation;
- Develop a control panel for administration of the workflow system and add the ability to add/edit/delete any or all parts of the system;
- Post/update/format/organize content developed by all content managers for the intranet/extranet/UNDP website/UNDP projects/UN website(s);
- Constantly review site to ensure all parts are functioning properly and that links are current;
- Execute structural changes at direction of content managers and suggest ways to speed viewers' access to information;
- Communicate through the ICT Manager with the Communications Officer, Knowledge Manager, UN Coordination Officer, Regional Information Officer, other Country Offices and UNDP HQ on the best practices and design/content recommendations for the web sites and ensure adherence to the corporate design guidelines;
- Intranet structure should be under constant update in response to user needs and usage trends as shown by the statistics database;
- Maintain all electronic versions of photos and other images for use on the website and build and maintain an electronic photo library;
- Monitor visitors to site and provide routine summaries of which pages are seen most/least and by which people. Suggest ways to ensure that users are getting the information they need;
- Keep abreast of new technologies and design trends to ensure that the UNDP website is current and that all the website's capabilities can be exploited;
- Register the site with major search engines to ensure increased access to information seekers from around the world;
- Maintain Local Area Network functionality and ensures smooth operation of client access;
- Maintain local servers and client machines;
- Review checklists, logs and backup routines and recovery procedures;
- Go through backup and disaster recovery checklists and implement backup and disaster recovery plan;
- Implement and suggest ways to improve local centralized systems and user access machines;
- Provide timely user support to ensure business continuity at all times;
- Implement security policies pertaining to computer users and network access;
- Provide timely maintenance of communications equipment in the office;
- Provide training on policies and procedures on uses of ICT in the office;
Compétences
- Demonstrates commitment to UNDP’s mission, vision and values
- Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability
- Shares knowledge and experience and provides helpful advice to others in the office
- Ability to develop systems for structuring, codifying and providing access to information and knowledge
- Ability to provide IT support services including IT hardware/ infrastructure support, other IT applications support, web design and maintenance
- Good knowledge of PC/LAN operating systems, Microsoft Windows, corporate protection systems, knowledge of web design and ERP
- Ability to provide input to business processes re-engineering, elaboration and implementation of new systems
- Focuses on result for the client and responds positively to feedback
- Consistently approaches work with energy and a positive, constructive attitude
- Demonstrates openness to change and ability to manage complexity
Qualifications et expériences requises
- Secondary Education with specialized certification in Computer Science. University Degree in Computer Science is desirable.
- 7 years of relevant experience in Web Development, hardware/software maintenance as well as experience in telecommunications facilities;
- High proficiency in English and Arabic Languages with excellent drafting and communication skills.