Background

The Office of Human Resources (OHR)/ Learning Resources Centre (LRC) of the Bureau of Management (BOM), have been charged with the practices implementation function and the provision of tools, instruments and learning options to strengthen our knowledge based organization so it is consistently recognized for excellence in development advocacy, advisory services and capacity building.
 
Under the guidance and direct supervision of the Chief, the Learning Associate ensures effective and efficient coordination of the Leadership Development and Management Skills Programme (LDMSP) for UNDP Senior Managers. The successful candidate will make required arrangements for coordinating nomination of participants, logistical arrangements of travel, liaison with the institution, monitoring, evaluation and reporting.
 
The Learning Associate will be the focal point for the design and development of the new LRC website on SharePoint and support events organized by the LRC. The Learning Associate will coordinate, support and provide effective management of learning events organization. The Learning Associate works in close collaboration with LRC staff to ensure efficient flow of information actions on instructions, agendas and works efficiently with other partners and clients.

Duties and Responsibilities

Learning
Provides effective support to the Chief in the monitoring and reporting of the Senior Management, Leadership Development and Management Skills Program, LDMSP and advisory functions focusing on the achievement of the following results:
  • Prepares thoroughly written report on the progress of the Senior Management, Leadership Development and Management Skills Program, LDMSP;
  • Provides operational support to the Senior Management, Leadership Development and Management Skills Program, LDMSP in connection with the preparation, reporting, and evaluation of the programme;
  • Provides support in communicating effectively with Programme participants in carrying out programme evaluation;
  • Assists in effective monitoring and follow-up on various evaluation through development, implementation, maintenance and presentation of data and reports that are easily understandable, user friendly, and adapted to the needs and characteristics of various constituents;
  • Helps in managing organizational and individual needs analysis, design, development, implementation, evaluation and administration of learning events;
  • Supports and facilitates, as required, the development of training materials and delivery of training events;
  • Follows through with user feedback, progress and integrates the feedback to the future programmes;
  • Assists in the coordination of all activities related to the Leadership Development and Management Skills Programme (LDMSP) for UNDP Senior Managers in collaboration with stakeholders;
  • Informs stakeholders on all monitoring, reporting and evaluation in regards to the LDMSP;
  • Carries out surveys, assessment and feedback analysis to monitor the impact of learning and to evaluate overall programme effectiveness.

Project Management

  • Supports management of learning project(s) pertaining to Leadership Development and Management Skills Programme (LDMSP) for UNDP Senior Managers and other LRC events as may be applicable, in line with UNDP’s corporate standards;
  • Makes required arrangements for coordinating nomination of participants, logistical arrangements of travel, liaison with the institution, monitoring, evaluation and reporting;
  • Works with service providers (as applicable) in identifying, developing and implementing creative solutions to enhance skills of staff;
  • Participates and supports other team members in the procurement processes and provide substantive inputs as necessary;
  • Coordinates supports and ensures effective organization of learning events;
  • Supports required knowledge building and knowledge sharing;
  • Ensures monitoring, evaluation and reporting of the LDMSP;
  • Supports Chief of LRC for coordination of information flow in the office and with internal and external contacts and stakeholders;
  • Follows up on deadlines, commitments made, actions taken and coordination of nominees for the LDMSP;
  • Ensures that the LRC Website on SharePoint is regularly updated and upgraded;
  • Supports in the creating and distribution of LRC Materials.

Impace on Results

 
The delivery of a successful Leadership Development and Management Skills Programme (LDMSP) for UNDP Senior Managers will help UNDP to develop the requisite staff capacity and retooling thereby enabling the organization to develop and maintain their Senior Leaders. The delivery of successful Leadership Development and Management Skills Programme (LDMSP) for UNDP Senior Managers will facilitate the delivery of UNDP’s agreed commitments to invest in its leaders.
 
Successful execution of tasks related to other learning events will help LRC/OHR to adequately establish a commensurate research and application capacity that will facilitate LRC/OHR’s innovation & renewal capability of learning events. 

 

 

 

Competencies

Core Competencies:
  • Demonstrates integrity by modeling the UN’s values and ethical standards
  • Advocates and promotes the vision, mission, and strategic goals of UNDP
  • Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability
  • Treats all people fairly without favoritism
  • Demonstrates and promotes the values of UN/UNDP in actions and decisions and acts in accordance with the standard of conduct for international civil servants
  • Integrates himself/herself into the work unit, taking responsibility for own contribution to achieving team results
  • Takes initiative and seeks opportunities to initiate action
  • Proposes innovative ideas and new solutions to work.
Functional Competencies:
Knowledge Management and Learning
  • Shares knowledge and experience and contributes pro-actively to UNDP Practice networks
  • Encourages office staff to share knowledge and contribute to UNDP Practice Areas
  • Develops deep knowledge in Practice Areas
  • Actively works towards continuing personal learning and development in one or more Practice   Areas acts on learning plan and applies newly acquired skills.
Development and Operational Effectiveness
  • Ability to implement communications and publications strategies
  • Ability to advocate effectively
  • Communicates sensitively and effectively across different constituencies
  • Demonstrates excellent ability to write and communicate orally with accuracy and professionalism
  • Familiarity with budget management
  • Ability to conceptualize issues and analyze data with prior experience in a public sector organization
  • Demonstrates strong IT skills
  • Demonstrates excellent facilitation and presentation skills
  • Demonstrates excellent organizational and planning skills.

Self-Management and Teamwork

  • Establishes priorities for self and helps other members of the team; schedules activities to ensure optimum use of time and resources; monitors performance and other objectives and corrects deviations from the course
  • Demonstrates capacity to gather comprehensive information on complex problems or situations; evaluates information accurately and identifies key issues required to resolve problems
  • Focuses on impact and result for the client
  • Demonstrates team spirit and shows effective conflict resolution skills
  • Excellent interpersonal skills with a proven ability to work with cross-functional teams,
  • Consistently approaches work with energy and a positive, constructive attitude
  • Builds strong relationships with clients and external actors
  • Demonstrates openness to change and ability to manage complexities

Required Skills and Experience

Education:
  • Secondary education. Certification in Administration. University Degree in Business or Public Administration desirable, but it is not a requirement.
Experience:
  • 6-years of relevant experience in administration or programme support service. Experience in the usage of computers and office software packages (MS Word, Excel, etc.). Experience in handling of web-based management systems.
Language Requirements:
  • Fluency in English required.Proficiency in another UN language is an asset (in particular Spanish and French).
Eligibility:
This is a local post, therefore only candidates who meet residency eligibility criteria need apply. (i.e. USA Citizens, Green Card Holder and UN Common System Staff residing in the USA with valid G4 Visas)