Background

Under the direct supervision of the HR Manager and guidance of the Deputy Country Director- Operations, the HR Assistant provides HR services ensuring high quality, accuracy and consistency of work. The HR Assistant promotes a client-oriented and consistent with rules and regulations approach in the Unit.
    
The HR Assistant works in close collaboration with the operations, programme and projects’ staff in the CO and UNDP HQs staff to exchange information and ensure consistent service delivery.

Duties and Responsibilities

Summary of Key Functions:

  • Implementation of HR strategies
  • Implementation of HR services
  • Support to staff career management and career development
  • Support to UN-related surveys
  • Support to knowledge building and knowledge sharing

1. Ensures implementation of HR strategies focusing on achievement of the following results:

  • Full compliance of HR processes and records with UN/UNDP rules, regulations, policies and strategies.
  • Input to the CO business processes mapping and elaboration of the content of internal Standard Operating Procedures (SOPs) in HR management in consultation with the HR Manager and office management.

2. Implements HR services focusing on achievement of the following results:

  • Preparation of draft job descriptions, vacancy announcements, compiling matrixes, and performing functions of Secretary in interview panels for UNRC, UN Dispensary and others UN Sister Agencies as required.
  • Collection of background information for submissions to the Local Appointment and Promotion Board (LAPB) and Committee on Asset and Procurement (CAP).
  • Tracking of all transactions related to benefits, earnings/deductions, retroactivity, recoveries, adjustments and separations through Atlas. Perform the functions of Absence Processor in Atlas.
  • Preparation of contracts and personnel actions in a timely and accurate manner, including contract issuance, extension, step increment, promotion and separation.
  • Preparation of timely and accurate (safe driving, performance, old age…) bonuses payment process.
  • Ensuring that documents regarding enrolment and separation are prepared and submitted to Medical and Pension Fund (MIP, Van Breda and UNJSPF) in timely manner.
  • Maintenance of a complete, accurate and up-to-date staffing database including staff information in and outside Atlas, CO Information Website and the Security Staff List.
  • Provision of information for cost-recovery bills in Atlas for HR services provided by UNDP to other Agencies and Projects.
  • Preparation of Briefing Kits and Documentation for new comers
  • Administration of internship program.
  • Act as alternate to other HR Assistants and Associates when required.

3. Ensures proper staff performance management and career development focusing on  achievement of the following  results:

  • Provision of background information to Career Review Group (CRG) for performance management.
  • Provision of background information for drafting Whole Office Learning plan and individual learning plans.
  • Act as alternate to other HR Assistants and Associates when required.

4. Ensures conduct of UN-related surveys focusing on achievement of the following results:

  • Collection of information for comprehensive and interim local salary, participation in the work of LSSC, hardship and place-to-place surveys.
  • Act as alternate to other HR Assistants and Associates when required.

5. Supports knowledge building and knowledge sharing in the CO focusing on achievement of the following results:

  • Participation in the trainings for the operations/projects staff on HR.
  • Contribution to knowledge networks and communities of practice.

Impact of Results

The key results have an impact on the execution of the CO HR services in terms of quality and accuracy of work completed. Accurate data entry and presentation of financial information and client-oriented approach enhances UNDP capability in the HR management.

Competencies

Core Competencies:

  • Demonstrates integrity by modeling the UN’s values and ethical standards
  • Promotes the vision, mission and strategic goals of UNDP
  • Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability
  • Promoting Ethics and Integrity / Creating Organizational Precedents
  • Building support and political acumen
  • Building staff competence,  Creating an environment of creativity and innovation
  • Building and promoting effective teams
  • Creating and promoting enabling environment for open communication
  • Creating an emotionally intelligent organization
  • Leveraging conflict in the interests of UNDP & setting standards
  • Sharing knowledge across the organization and building a culture of knowledge sharing and learning
  • Fair and transparent  decision making; calculated risk-taking

Functional Competencies:

Building Strategic Partnerships: Maintaining information and databases

  • Analyzes general information and selects materials in support of partnership building initiatives
  • Maintains databases of donor information
  • Tracks and reports on mobilized resources

Job Knowledge and Technical Expertise: Fundamental knowledge of processes, methods and procedures

  • Understands the main processes and methods of work regarding to the position
  • Possesses basic knowledge of organizational policies and procedures relating to the position and applies them consistently in work tasks
  • Identifies new and better approaches to work processes and incorporates same in own work
  • Strives to keep job knowledge up-to-date through self-directed study and other means of learning
  • Demonstrates good knowledge of information technology and applies it in work assignments
  • Demonstrates in-depth understanding and knowledge of the current guidelines and project management tools, and utilizes these regularly in work assignments

Promoting Organizational learning and Knowledge Sharing: Basic research and analysis

  • Researches best practices and poses new, more effective ways of doing things
  • Documents innovative strategies and new approaches
  • Identifies and communicates opportunities to promote learning and knowledge sharing
  • Develops awareness of the various internal/external learning and knowledge-sharing resources
  • Job Knowledge and Technical Expertise

Design and implementation of Management Systems: Data gathering and implementation of management systems

  • Uses information/databases/other management systems
  • Provide inputs to the development of simple system components
  • Makes recommendations related to work procedures and implementation of management systems

Client Orientation: Maintains effective client relationships

  • Reports to internal and external clients in a timely and appropriate fashion
  • Organizes and prioritizes work schedule to meet client needs and deadlines
  • Establishes, builds and sustains effective relationships within the work unit and with internal and external clients
  • Responds to client needs promptly

Promoting Accountability and Results-Based Management: Gathering and disseminating information

  • Gathers and disseminates information on best practice in accountability and results-based management systems
  • Prepares timely inputs to reports
  • Maintains databases

Required Skills and Experience

  • Secondary Education with specialized certification in HR. University Degree in Business or Public Administration would be desirable, but it is not a requirement.
  • 5 years of relevant progressive experience at the national or international level. Experience in the usage of computers and office software packages (MS Word, Excel, etc) and experience in handling of web based management systems.
  • Fluency in the English and Khmer