UNDP has rolled out an integrated PeopleSoft system (Atlas) in support of its administrative and management functions. The Global Payroll Services unit (GPS), located in Copenhagen, Denmark, is primarily responsible for the payroll processing of International and locally recruited Staff, UNV Volunteers and Service Contract holders worldwide, for UNDP and partner agencies.
The Atlas Technical/Functional Analyst is part of the Atlas HCM Tech Team located within the Global Payroll Services Unit in the Staff Administrative Services Unit of OHR in Copenhagen. The Analyst will work under the supervision of the Manager of the Atlas HCM Tech Team and very closely with the Regional Payroll Associates and the International Payroll Associates in the key functions described below, to ensure an effective global payroll service.
The incumbent should possess a strong background and experience in PeopleSoft Enterprise Human Resources and Global Payroll application support and development. The incumbent must be an effective communicator and be able to share knowledge within the team and to the organization. Experience with PeopleSoft Enterprise Human Resources and Global Payroll version 9.1 is required.
(Please note that this is a Management Project Funded (MPF) position).

Duties and Responsibilities

Summary of key functions:
  • Application Support and Issue Resolution Processes (60%)
  • Application Development Processes (40%)
Application Support and Issue Resolution Processes:
Responsible for ongoing support of Atlas HCM, including the following sub-processes and procedures:
  • Provides technical and functional support for users, including fixing immediate problems as well as looking for longer-term system improvements
  • Incident management – create, update, close production issues
  • Under the direction of the Manager of the Team, configures changes to Atlas, including both regular and ad-hoc updates to the system and oversight of associated procedures
  • Assists users in optimized use of Atlas HCM and Global Payroll
  • Tracks recurring issues with a view to providing longer term solutions
  • Support to partners by providing data extracts of both HR and payroll related data
  • Works closely with colleagues in OIST to address any system performance issues
Application Development Processes within the Atlas HCM module to ensure that enhancements to the application will be undertaken in a carefully planned manner and include the following sub-processes:
  • Defines and manages changes to the Atlas HCM application, including execution, co-ordination of testing, and sign-off
  • Standard change implementation in line with corporate change management procedures
  • Ad hoc change implementation in line with corporate change management procedures
  • Unit, system and integration testing
  • User Acceptance Testing
  • Maintains functional documentation
  • Maintains technical documentation


Corporate Competencies:
  • Demonstrates commitment to UNDP’s mission, vision and values.
  • Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability.
Functional Competencies:
Knowledge Management and Learning
  • Builds, applies and shares knowledge and experience and provides helpful advice to others in the office.
  • Ability to develop and maintain systems for structuring, codifying and providing access to information and knowledge.
Development and Operational Effectiveness
  • Excellent functional and technical knowledge and experience of the PeopleSoft HCM solution including Global Payroll and PeopleTools (Application Designer, PeopleCode, reporting and integration tools) and SQL
  • Strong analytical skills
  • Good knowledge of formal systems development methods
  • Knowledge and experience in using change control mechanisms and IT governance structure
  • Ability to provide application support services for a global ERP implementation
  • Ability to provide input to business process re-engineering, elaboration and implementation of new systems
Leadership and Self-Management
  • Focus on results for the clients and respond positively to feedback.
  • Consistently approach work with energy and a positive, constructive attitude.
  • Demonstrate openness to change and ability to manage complexity.

Required Skills and Experience

  • Master’s Degree in Information Technology or Business Administration with at least two (2) years relevant experience or Bachelor's Degree in the related areas with specialized relevant experience of at least four (4) years.
  • An IT and PeopleSoft professional with overall IT experience developing and supporting PeopleSoft HCM applications and customizations, particularly with PeopleCode, SQL/SQR and Global Payroll configuration. 
  • Two or more years of PeopleSoft technical experience working in a large organization, preferably a mix of governmental organization and commercial sector, giving a blend of understanding of a complex organization, with a customer-focused, service-oriented approach to payroll.  
  • Exposure to payrolls of more than one country/continent and working in a global context would be highly valued.
  • Knowledge of UN/UNDP benefits and entitlements, as well as accounting and treasury procedures and processes, would be a plus. 
  • Familiarity with IPSAS and particularly with Standard 25, Employee Benefits, would be an advantage.
Language Requirements:
  • Excellent oral and written communication skills in English; knowledge of a second UN language would be an asset.