Summary of Key Functions:

-Ensuring strategic direction of operations
-Financial resources management and supervision of the Finance team
-Human Resources Management and supervision of the HR team
-Efficient procurement and logistical services and supervision of the Procurement team
-Information and communication management and supervision of ICT team
-Common services organization and management, establishment of partnerships with other UN Agencies
-BOS (Business Operations Strategy) focal point
-Security focal point
-UNDP representative in OMT

As a member of the CO management team, ensures the strategic direction of operations focusing on achievement of the following results: 
- Full compliance of operations with UN/UNDP rules, regulations and policies, implementation of corporate operational strategies, establishment of management targets (BSC) and monitoring of achievement of results. 
- Establishment of collaborate arrangements with potential partners, a Client relationship Management system for resource mobilization purposes and appropriate operational partnership arrangements. 
- CO business processes mapping and establishment of internal Standard Operating Procedures (SOPs) in Finance, Human Resources Management, Procurement, Logistical and ICT services.
-Constant monitoring and analysis of the operating environment, timely readjustment of the operations, advice on legal considerations and risk assessment.
-Knowledge building and sharing with regards to management and operations in the CO, organization of the operations staff trainings, synthesis of lessons learnt/best practices, and sound contributions to UNDP knowledge networks and communities of practice. 
- Implementation of BOS (Business Operations Strategy) solutions decided by the UNCT 
- Monitor, update and ensure the compliance of the Internal Control Framework. 
- Follow up and implementation of audits recommendations in Operations 
- Permanent improvement of quality and delivery of services to internal and external clients 
- Workload balance in Operations 

1. Ensures effective and accurate financial resources management and supervision of the Finance team focusing on achievement of the following results: 
- Proper planning, expenditure tracking and audit of financial resources, including extra-budgetary income in accordance with UNDP rules and regulations.
-Proper management of the contributions management business process and accounting for contributions to ensure that the money due to UNDP is properly identified, consistently and uniformly classified, recorded on a timely basis and received with sufficient supporting documentation. 
- Performance of Manager Level 2 role in Atlas for voucher and Treasury transactions approvals, bank reconciliation. Approval of pending disbursements as the “third authority” (cheques, bank transfers, EFT). Approval of bank reconciliations.
-Organization of cost-recovery mechanisms for CO services provided to projects and UN Agencies, including ensuring preparation of proforma invoices for UN agencies.
-Organization and oversight of CO cash management processes, including liquidity management, recommendation of imprest level, risk assessment, bank relationship management; timely accounting and reconciliation of all transactions, security for cash assets on site. 
- Monitoring of financial exception reports for unusual activities, transactions and investigation of anomalies or unusual transactions. Provision of information to supervisors and other UNDP staff at HQ of the results of the investigation when satisfactory answers are not obtained.
-Member of bank signatory panel.
-Transaction and stop payment approval on internet banking system.
-All financial transactions are identified, recorded and verified in compliance with IPSAS as outlined in the corporate policies and procedures.

2. Ensures strategic human resources management and supervision of the HR team focusing on achievement of the following results:
-CO compliance with corporate human resources policies and strategies. 
- Optimal staffing of the office and projects.
-Oversight of recruitment processes in accordance with UNDP rules and regulations, appropriate use of different contractual modalities, contracts management, OM performing the function of HR Manager in Atlas.
-Establishment and maintenance of the proper performance management and staff development systems. Implementation of the Universal Access strategy on learning ensuring access of the staff to role appropriate learning activities.

3. Ensures provision of efficient procurement and logistical services and supervision of the Procurement team focusing on achievement of the following results:
-CO compliance with corporate rules and regulations in the field and elaboration of the CO procurement strategies including sourcing strategy, supplier selection and evaluation, quality management, customer relationship management, e-procurement promotion and introduction, performance measurement.
-Elaboration of the CO contract strategy including tendering processes and evaluation, managing the contract and contractor, legal implications. Oversight of procurement processes and logistical services in accordance with UNDP rules and regulations, OM acting as Manager Level 2 in Atlas for Purchase orders approvals.
-Proper management of UNDP assets, facilities and logistical services, including full compliance with IPSAS in the accounting for the procurement, utilization and disposal of the CO’s assets. 
- Improve and increase the procurement deliveries with particular emphasis on large processes using fast track procedures. 
- Promote and follow up on implementation of LTA (Long Term Agreements) on recurrent services to improve services and reduce costs for UNDP and UN partners.

4. Ensures forward-looking information and communication management and supervision of ICT team focusing on achievement of the following results: 
- Use of Atlas functionality for improved business results and improved client services. 
- Identification of opportunities and ways of converting business processes into web-based systems to address the issues of efficiency and full accountability. 
- Maintenance of a secure, reliable infrastructure environment for ICT and adequate planning for disasters and recoveries.
-Identification and promotion of different systems and applications for optimal content management, knowledge sharing, information provision and learning including e-registry, web-based office management system, etc.

5. Ensures proper common services organization and management, establishment of partnerships with other UN Agencies focusing on achievement of the following results:
-Establishment of common services, maintenance of coordinating machinery to ensure integrated activities on common services and implementation of the UN reform. 
- Elaboration of the strategic approach for implementation of common services in line with the latest developments in common services and the best practices.
-Proper planning and tracking of common services budget and of Agencies contributions to the common services account.

IMPACT OF RESULTS: The key results have an impact on the overall economy, efficiency, and effectiveness of CO operations as it relates to the use of corporate resources in the following areas:
• Financial services
• Human Resources
• Procurement and logistical services
• ICT
• Common Services and the implementation of the UN agenda on common services and joint procurement.

Functional Competencies:

Building Partnerships

Level 2: Identifying and building partnerships 
- Effectively networks with partners seizing opportunities to build alliances 
- Identifies needs and interventions for capacity building of counterparts, clients and potential partners 
- Displays initiative, sets challenging outputs for him/herself and willingly accepts new work assignments 
- Experience in providing strategic management advisory services; 
- Build and maintain strong relationships with all UN Agencies, Funds and Programme

Promoting Organizational Learning and Knowledge Sharing

Level 2: Developing tools and mechanisms 
- Participates in the development of mechanisms, including identifying new approaches to promote individual and organizational learning and knowledge sharing using formal and informal methodologies

Job Knowledge/Technical Expertise

Level 2: In-depth knowledge of own discipline 
- Understands advanced aspects of primary area of specialization as well as the fundamental concepts of related disciplines (financial resources and human resources management, contract, asset and procurement, information and communication technology, general administration) 

- Continues to seek new and improved methods and systems for accomplishing the work of the unit
-Keeps abreast of new developments in area of professional discipline and job knowledge and seeks to develop him/herself professionally
- Demonstrates comprehensive knowledge of information technology and applies it in work assignments
- Continually looking for ways to enhance financial performance in the office

Promoting Organizational Change and Development

Level 2: Assisting the individuals to cope with change
- Performs appropriate work analysis and assists in redesign to establish clear standards for implementation

Design And Implementation of Management Systems

Level 2: Designing and implementing management system
- Makes recommendations regarding operation of systems within organizational units 
-Identifies and recommends remedial measures to address problems in systems design or implementation providing strategic management advisory services;

Client Orientation

Level 2: Contributing to positive outcomes for the client 
- Anticipates client needs 
- Demonstrates understanding of client’s perspective 
- Solicits feedback on service provision and quality

Promoting Accountability and Results-Based Management

Level 2: Input to the development of standards and policies
-Provides inputs to the development of organizational standards for accountability

Management and Leadership
Level 2: Contributing to positive organizational environment 
- Focuses on impact and result for the client
-Leads teams effectively and shows conflict resolution skills 
- Consistently approaches work with energy and a positive, constructive attitude 
- Demonstrates strong oral and written communication skills 
- Builds strong relationships with clients and external actors 
- Remains calm, in control and good humored even under pressure 
- Demonstrates openness to change and ability to manage complexities
-Responds positively to critical feedback and differing points of view 
- Solicits feedback from staff about the impact of his/her own behavior

Core Competencies: 

- Building support and political acumen 
- Building staff competence, creating an environment of creativity and innovation 
- Building and promoting effective teams 
- Creating and promoting enabling environment for open communication
- Creating an emotionally intelligent organization 
- Leveraging conflict in the interests of UNDP & setting standards 
- Sharing knowledge across the organization and building a culture of knowledge sharing and learning. Promoting learning and knowledge management/sharing is the responsibility of each staff member. 
- Fair and transparent decision making; calculated risk-taking.

Ethics and Values:
-Demonstrate and safeguard ethics and integrity.

Organizational Awareness: 
- Demonstrate corporate knowledge and sound judgment.
Development and Innovation:
-Take charge of self-development and take initiative.

Work in teams: 
- Demonstrate ability to work in a multicultural, multi ethnic environment and to maintain effective working relations with people of different national and cultural backgrounds.
Communicating and Information Sharing: 
- Facilitate and encourage open communication and strive for effective communication.
Self-management and Emotional Intelligence:
-Stay composed and positive even in difficult moments, handle tense situations with diplomacy and tact, and have a consistent behavior towards others.

Conflict Management: 
- Surface conflicts and address them proactively acknowledging different feelings and views and directing energy towards a mutually acceptable solution.

Continuous Learning and Knowledge Sharing: 
- Encourage learning and sharing of knowledge.
Appropriate and Transparent Decision Making: 
- Demonstrate informed and transparent decision making.

Please, fill with details and complete data all the required information in the Personal History Form: http://www.pnud.org.br/arquivos/p11.doc  (check bellow how to submitt application)

ATTENTION! Only applications made on UNDP Personal History Form - P11 and submmited on time in the UNDP Jobs System will be examined.

Education: Master’s Degree or equivalent in Business Administration, Public Administration, Finance, Economics or related field.

Experience: 10 years of relevant experience at the national or international level in Management and Operations in areas like: Procurement, Finances, Human Resources, Logistic and Information and Communications Technologies (ICT). Solid experience in the usage of computers and office software packages, experience in web based management systems and ERP systems will be considered an asset. Experience with the UN System will also be considered an asset.

Language Requirements: Fluency in English and Portuguese. Desirable working knowledge in Spanish.

SUBMISSION OF APPLICATIONS:
Click "Apply Now". After filling the fields and clicking in "Submit Application", you MUST attach in the next page (upload resume) the UNDP Personal History Form - P11  (instead of your CV).

The P11 can be found in: http://www.pnud.org.br/arquivos/p11.doc  

Only applications made on UNDP Personal History Form - P11 and submmited on time in the UNDP Jobs System will be examined.

All applications will be treated with the strictest confidence. Due to the volume of applications received, receipt of applications cannot be acknowledged individually. Only short-listed applicants will be contacted.

UNDP is committed to achieving workforce diversity in terms of gender, individuals from minority groups, indigenous groups, afro-descendants and persons with disabilities are specially encouraged to apply.