Organizational Context
The UNDP Kosovo Programme Action Plan (2011-2015) has three programme components: 1) Inclusive Growth (with focus on vulnerable groups and based on a social inclusion approach), 2) Governance (with focus on justice, security, human rights, accountability of public administration institutions and fighting corruption) and 3) Environmental Sustainability (with focus on integrated management of natural resources and support to a climate change agenda in Kosovo). The UNDP office in Kosovo has a programme team working on the governance programme component, a second programme team covering the remaining two programme components, and a third programme team covering cross-cutting topics of policy, research and advocacy, gender and communication.
Under the guidance and direct supervision of the Deputy Resident Representative, and the overall leadership of the UN Development Coordinator/Resident Representative, the Inclusive Growth Programme Coordinator coordinates and leads the Inclusive Growth and the Environmental Sustainability programme components and is responsible for strategic planning, programme formulation and monitoring of programme effectiveness and delivery of the above-mentioned two programme components of the KPAP 2011-2015. The Programme Coordinator covers a broad range of programmatic issues ranging from strategic dialogue with the Government and other national partners, engagement with donors, formulation of interventions, quality assurance using an RBM approach, monitoring and evaluation. The Programme Coordinator advises the DRR and the RR on course correction and creative responses to emerging complex challenges.
The Programme Coordinator will provide guidance, will support the capacity development of programme staff in the team reporting to him/her, will supervise the team and ensure cross-unit cooperation and coordination. The Programme Coordinator advocates for UNDP and liaises with other UN Agencies, UNDP HQs staff and Government officials, technical advisors and experts, multi-lateral and bi-lateral donors and civil society.

Duties and Responsibilities

Summary of Key Functions:
  • Strategic development of the UNDP Kosovo Programme activities from programme design through implementation
  • Management of assigned UNDP Kosovo programme components and supervision of the team
  • Strategic partnerships and support to resource mobilization
  • Provision of top quality policy advice services to the Government and facilitation of knowledge building and management 
1. Under overall supervision and guidance of the DRR, the Programme Coordinator is responsible for the strategic development of the UNDP Kosovo Programme activities in his/her areas of responsibility from programme design through implementation.The Programme Coordinator leads the programme components with the following expected results:
  • Monitors and analyzes emerging economic, social and political factors which would affect development of projects and identifies development needs relevant to UNDP’s mandate;
  • Advises the DRR and the DC/RR on issues that would benefit from high-level advocacy efforts, on programme development and delivery, identifies approaches and modalities to achieve development targets
  • Provides substantive contributions from UNDP in the UN Common Development Plan monitoring, reviews and evaluations, promotes thematic and sectoral synergies and coordination of programme activities and execution;
  • Designs and formulates the UNDP programme within the area of responsibility, translating programme priorities into local interventions and ensuring coordination and networking with clients, stakeholders and programme partners

2. Within the Kosovo Programme Action Plan and the UNKT CDP Results matrix, the Programme Coordinator is responsible for the management of designated programme components:
  • Provides managerial leadership, technical guidance, oversight and quality control of program operations from planning, budgeting through to implementation and monitoring and evaluation, ensuring that results are delivered in accordance with work plan, standards, allocations, framework and rules and regulations.
  • Ensures effective application of RBM tools, establishment of management targets (BSC) and monitoring achievement of results.
  • Maintains regular contact with project and programme counterparts under his/her supervision in order to ensure monitoring of projects’ progress, monitoring of unit work plans, programme effectiveness and achievement of results.
  • Performs the function of Manager Level 2  in Atlas for development projects transactions approval
  • Participates in recruitment, and is responsible for performance and career management and supervision of UNDP programme and project staff under supervision, motivating them and promoting organizational excellence;
  • Team work: Promotes cross-unit team work.
3. Establishes and maintains strategic partnerships and supports the resource mobilization, focusing on achievement of the following results:
  •  Implementation of the UNDP office partnerships and resources mobilization strategy to achieve programme outcomes.
  • Creation and coordination of partnerships with the UN Agencies, IFI’s, government institutions, bi-lateral and multi-lateral donors, private sector, civil society etc. 
  • Supports and actively contributes to coordination and collaboration mechanisms among UN agencies in Kosovo in the framework of the UN CDP.
  • Analysis and research of information on donors, preparation of substantive briefs on possible areas of cooperation, identification of opportunities for cost-sharing.

4.  Ensures provision of top quality advisory services and facilitation of knowledge building and management, focusing on achievement of the following results:

  • Identification of sources of information related to policy-driven issues. Identification and synthesis of best practices and lessons learned directly linked to Kosovo’s policy goals.
  • Coordination of development of policies and institutions that will address Kosovo’s problems and needs in collaboration with the Government and other strategic partners.
  • Establishment of advocacy networks at national level and linked to international networks. Relevant, high-impact advocacy campaigns are implemented with key partners. 
  • Sound contributions to knowledge networks and communities of practice, transfer of knowledge and training of staff on programme.

Impact of Results

The results of the work of the Programme Coordinator impacts on the standing and reputation of UNDP in Kosovo. The Programme Coordinator is responsible for daily contact with national counterparts and monitoring of the UNDP programme component under his/her responsibility and for recommendations to the DRR and RR on necessary course correction in response to changes in the Kosovo context and new programme and resource mobilization opportunities. When requested by the DRR or RR/DC, the Programme Coordinator represents UNDP in international and national fora, liaises with external clients and a broad range of constituencies and UNDP counterparts in the Government, local and international media, civil society as well as counterparts from other international organizations. The Programme Coordinator is part of senior management in the UNDP Office and promotes good cooperation and coordination among programme and operations staff and between the UNDP office and Government counterparts.


Functional Competencies:  
Advocacy/Advancing A Policy-Oriented Agenda
Level 2: Analysis and creation of messages and strategies
  • Creates effective advocacy strategies
  • Performs analysis of political situations and scenarios, and contributes to the formulation of institutional responses
Results-Based Programme Development and Management
Level 1.1: Contributing to results through provision of information
  • Provides information for linkages across programme activities to help identify critical points of integration
  • Provides information and documentation on specific stages of projects/programme implementation
  • Provides background information to identify opportunities for project development and helps drafting proposals
  • Participates in the formulation of project proposals
Building Strategic Partnerships
Level 2: Identifying and building partnerships
  • Effectively networks with partners seizing opportunities to build strategic alliances relevant to UNDP’s mandate and strategic agenda
  • Identifies needs and interventions for capacity building of counterparts, clients and potential partners
  • Promotes UNDP’s agenda in inter-agency meetings

Innovation and Marketing New Approaches
Level 2: Developing new approaches

  • Seeks a broad range of perspectives in developing project proposals
  • Identifies new approaches and promotes their use in other situations
  • Creates an environment that fosters innovation and innovative thinkin
  • Makes the case for innovative ideas from the team with own supervisor
Resource Mobilization
Level 2:  Implementing resource mobilization strategies
  • Analyzes information on potential bilateral donors and national counterparts to recommend a strategic approac
  • Identifies and compiles lessons learned
  • Develops a resource mobilization strategy at the country level

Promoting Organizational Learning and Knowledge Sharing
Level 2: Developing tools and mechanisms

  • Makes the case for innovative ideas documenting successes and building them into the design of new approaches
  • Identifies new approaches and strategies that promote the use of tools and mechanisms
Job Knowledge/Technical Expertise
Level 2: In-depth knowledge of the subject-matter
  • Understands more advanced aspects of primary area of specialization as well as the fundamental concepts of related disciplines
  • Keeps abreast of new developments in area of professional discipline and job knowledge and seeks to develop him/herself professionally
  • Demonstrates comprehensive knowledge of information technology and applies it in work assignments
  • Demonstrates comprehensive understanding and knowledge of the current guidelines and project management tools and utilizes these regularly in work assignments

Global Leadership and Advocacy for UNDP’s Goals
Level 2: Analysis and creation of messages and strategies

  • Performed analysis of political situations and scenarios, and contributes to the formulation of institutional responses
  • Uses the opportunity to bring forward and disseminate materials for global advocacy work and adapts it for use at country level 

Client Orientation
Level 2: Contributing to positive outcomes for the client

  • Anticipates client needs
  • Works towards creating an enabling environment for a smooth relationship between the clients and service provider
  • Demonstrates understanding of client’s perspective
  • Solicits feedback on service provision and quality
Core Competencies:
  • Promoting ethics and integrity, creating organizational precedents
  • Building support and political acumen
  • Building staff competence,  creating an environment of creativity and innovation
  • Building and promoting effective teams
  • Creating and promoting enabling environment for open communication
  • Creating an emotionally intelligent organization
  • Leveraging conflict in the interests of UNDP & setting standards
  • Sharing knowledge across the organization and building a culture of knowledge sharing and learning. 
  •  Fair and transparent  decision making; calculated risk-taking

Required Skills and Experience

  • Master’s Degree or equivalent in development studies/development management, Economics, Social Sciences or related field.


  • 5 years of relevant experience at the national or international level in providing management advisory services, hands-on experience in design, monitoring and evaluation of development projects and establishing inter-relationships among international organization and national governments. Experience in the usage of computers and office software packages, experience in handling of web based management systems.

Language Requirements: 

  • Fluency in the English, Albanian and Serbian languages.
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