Communications Analyst (Spanish)



Advertised on behalf of :

Location : Bonn, GERMANY
Application Deadline :28-Oct-13 (Midnight New York, USA)
Type of Contract :FTA International
Post Level :P-2
Languages Required :
English   Spanish  
Starting Date :
(date when the selected candidate is expected to start)
01-Jan-2014

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.


Background

The United Nations Volunteers (UNV) programme is the UN organization that contributes to peace and development through volunteerism worldwide. Volunteerism is a powerful means of engaging people in tackling development challenges, and it can transform the pace and nature of development. Volunteerism benefits both society at large and the individual volunteer by strengthening trust, solidarity and reciprocity among citizens, and by purposefully creating opportunities for participation. UNV contributes to peace and development by advocating for recognition of volunteers, working with partners to integrate volunteerism into development programming, and mobilizing an increasing number and diversity of volunteers, including experienced UN volunteers, throughout the world. UNV embraces volunteerism as universal and inclusive, and recognizes volunteerism in its diversity as well as the values that sustain it: free will, commitment, engagement and solidarity.

UNV engaged 6,807 UN Volunteers in 2012, on a total of 6,912 assignments. With an average age of 38 years and the requisite professional skills and qualifications of some 5 to 10 years relevant experience, UN volunteers served in 127 countries in 2012 and came themselves from 159. The majority – 79 per cent – come from developing countries themselves. One third of UN volunteers served in their own countries, with the others carrying out international assignments. The financial equivalent of programme activities exceeds US$220 million annually.  

UNV is headquartered in Bonn, Germany and has approximately 150 staff positions – with the majority in Bonn and some positions with different UN peacekeeping and political missions, and in other Headquarters locations (e.g. New York and Tokyo).

The major organizational groups within UNV are:

  • The Office of the Executive Coordinator (OEC) comprising the Evaluation Unit (EU) and the Corporate Planning and Performance Unit (CPPU);
  • The Volunteer Programming and Management Group (VPMG) comprising Quality Assurance Unit (QAU), Volunteer Knowledge and Innovation Section (VKIS), and Peace and Development Division (PDD), which includes the Peace Programming Section (PPS), the Development Programming Section (DPS), and the Volunteer Recruitment Resources Section (VRRS);
  • The Partnerships and Communications Division (PCD) comprising the Partnerships Section (PS) and the Communications Section (CS);
  • The Management Services Division (MSD) comprising the Information and Communication Technology Section (ICTS), Finance Section (FS), Human Resources Section (HRS), and the Administration Unit (AU). Additionally the Common Services Unit (CSU) provides support to the UN presence in Bonn.

Organizational setting:

The Communications Section enhances communications about the value of volunteerism for peace and development and the contributions of UNV and UN Volunteers. It focuses on clear and effective messaging to increase the visibility and impact of UNV. The Section documents the status of volunteerism and its contribution to development and peace, raises awareness among UNV stakeholders and encourages support of volunteerism, including observation of the International Volunteer Day (IVD) and other UN international days. The team produces and promotes tools (websites, publications, social media content, campaigns, videos, etc.) for corporate identity and to highlight UNV’s support to volunteerism worldwide.


Duties and Responsibilities

Reporting to the Communications Specialist, the Communications Analyst is responsible for content collection and production in English and Spanish, maintenance of the corporate website in Spanish, and implementation of multi-purpose communication and the organization’s content strategy. The Communications Analyst also coordinates corporate events and oversees content and brand standards for the organization.

Coordinate content for all communications tools:

  • Monitors project activities, researches volunteer initiatives and experiences for all communications purposes, liaising with the Volunteer Programming and Management Group;
  • Coordinates and manages up-to-date information and articles, publishing content based on editorial calendar and work plan;
  • Oversees correct use of brand for articles and multimedia in quality and language on Spanish and English websites, social media platforms and other communications tools;
  • Reviews and approves all content and publications in Spanish and allocated content and publications in English, guided by the UNV programme’s priorities and the Communications Section’s work plan;
  • Manages content for social media platforms in Spanish.

Maintain and improve the corporate website:

  • Maintains the corporate website in Spanish with stories, data and multimedia from HQ and Field Units;
  • Liaises with the rest of the Communications team on whether and how material should be presented on the other language sections of the corporate website;
  • Edits and publishes online content in Spanish and/or English that is clear, concise, vivid, and conveys key messages to target audiences on the web;
  • Enhances navigation, structure and content across the corporate website, liaising with the rest of the Communications team to ensure consistency across languages;
  • Liaises with the rest of the Communications team to determine how specific events should be covered and marketed on the web in all three key languages: English (primary), French and Spanish.

Implement multi-purpose communication and content strategy for the organization:

  • Creates and implements tools and processes for UNV staff and Field Units to submit content for corporate communications purposes;
  • Supports internal clients in identifying information flows, and implements processes for receiving and drafting communications as focal points for specific Portfolio areas;
  • Organizes user groups for input and feedback when needed;
  • Creates tools/follow-up mechanisms for all Communications Section’s services to other UNV sections;
  • Creates and implements roll-out plans for new tools;
  • Manages language-related consultancies for the Communications Section, creating and maintaining rosters of consultants;
  • Liaises with external and UNDP contacts on synergies with content and communications projects. 

Coordinate IVD and other corporate events, and provide assistance for IVD events by Field Units:

  • Liaises with UNV staff, UNV Field Units, and external partners to ensure continued support during IVD and other corporate events;
  • Oversees the timely development of IVD campaign messaging and branding, including the drafting of official statements, op-eds, press releases, and a social media message plan;
  • Manages multilingual aspects of events and IVD campaign;
  • Selects and edits content for print and online for and about events;
  • Manages IVD event for UNV HQ;
  • Collects and analyzes data and feedback for final reporting on events.

Maintain quality and brand standards across communications tools:

  • Ensures brand and quality of UNV corporate communications tools (Annual Report, e-publications, and stakeholder materials);
  • Ensures consistent messaging across three key languages: English (primary); Spanish and French, and compliance with organizational standard and quality;
  • Arranges for the English-Spanish-English translation of materials for the Communications Section, and supervises brand and quality of such materials;
  • Advises UNV HQ staff and Field Units on communications formats, design, photography, video and promotional items;
  • Advises UNV HQ staff and Field Units on the effective use of communications tools, in print and online to achieve UNV’s country and regional programme objectives;
  • Other related duties that may be assigned.


Competencies

Functional Competencies:

Advocacy/Advancing a Policy-Oriented Agenda

  • Identifies and communicates relevant information for a variety of audiences for advocating UNV’s mandate;
  • Maintains a functioning network of contacts in the language area with a variety of stakeholders to promote a better understanding of UNV’s mandate and to support advocacy efforts.

Building Strategic Partnerships:

  • Maintains an established network of contacts for general information sharing and to remain up-to-date on partnership related issues;
  • Analyses and selects materials for strengthening strategic alliances with partners and stakeholders;
  • Establishes and nurtures positive communication with partners.

Promoting Organizational Learning and Knowledge Sharing:

  • Generates new ideas and approaches, researches best practices and proposes new, more effective ways of doing things;
  • Documents and analyses innovative strategies and new approaches.

Job Knowledge/Technical Expertise:

  • Understands and applies fundamental concepts and principles of a professional discipline or technical specialty relating to the position;
  • Possesses basic knowledge of organizational policies and procedures relating to the position and applies them consistently in work tasks;
  • Identifies new and better approaches to work processes and incorporates the same in his/her work;
  • Analyzes the requirements and synthesizes proposals;
  • Strives to keep job knowledge up-to-date through self-directed study and other means of learning;
  • Demonstrates good knowledge of information technology and applies it in work assignments;
  • Demonstrates in-depth understanding and knowledge of the current guidelines and project management tools and utilizes these regularly in work assignments.

Creating Visibility for UNV/Supporting UNV’s Capacity to Advocate:

  • Promotes awareness of UNV’s centrally to volunteerism through dissemination of information and materials;
  • Maintains networks and knowledge assets for use in visibility and image activities.

Global Leadership and Advocacy for UNV’s Goals:

  • Identifies and communicates relevant information for advocacy for UNV’s goals for a variety of audiences
  • Maintains a functioning network of contacts in the media and civil society, to promote a better understanding of UNV’s mandate and to support advocacy efforts

Conceptual Innovation in the Provision of Technical Expertise:

  • Keeps updated in his/her area of substantive expertise;
  • Identifies opportunities for conceptual innovation.

Client Orientation:

  • Researches potential solutions to internal and external client needs and reports back in a timely, succinct and appropriate fashion;
  • Organizes and prioritizes work schedule to meet client needs and deadlines;
  • Establishes, builds and sustains effective relationships within the work unit and with internal and external clients;
  • Actively supports the interests of the client by making choices and setting priorities to meet their needs;
  • Anticipates client needs and addresses them promptly.

Core Competencies:

  • Demonstrating/safeguarding ethics and integrity; 
  • Demonstrate corporate knowledge and sound judgment;
  • Self-development, initiative-taking;
  • Acting as a team player and facilitating team work;
  • Facilitating and encouraging open communication in the team, communicating effectively;
  • Creating synergies through self-control;
  • Managing conflict;
  • Learning and sharing knowledge and encourage the learning of others.  Promoting learning and knowledge management/sharing are the responsibility of each staff member;
  • Informed and transparent decision making.


Required Skills and Experience

Education:

  • Master’s degree in relevant subject area.

Experience:

  • At least 2 years experience in communications, public relations or advocacy, – including experience in strategic implementation of online and other tools;
  • Previous experience with a multilateral or international organization is helpful but not mandatory;
  • Experience in content management systems, social media and graphic design, good knowledge and experience in handling of web-based management systems.

Language Requirements:

  • Fluency in Spanish and English;
  • Working knowledge of an additional UN language is an advantage.


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