Background

The situation in Somalia remains fragile with continued political instability, climatic variability, and lack of basic social services. OCHA’s role is to coordinate effective and principled inter-agency humanitarian response and ensure that relief assistance reaches the people who need it in a timely manner. In line with OCHA’s global mission, OCHA Somalia continues to:
  • Advocate for access to basic services, especially water, sanitation, education and health for vulnerable communities, including the collection, analysis and dissemination of information to humanitarian partners, and negotiation of access;
  • Support the government efforts and humanitarian organizations in relocation of internally displaced and return;
  • Coordinate the implementation of humanitarian response in Somalia with UN agencies and programmes, national and international NGOs and local authorities/communities as appropriate, with focus on strengthening the cluster approach;
  • Enhance a protective environment that respects the human rights of all, including IDPs, returnees and minority clans.
The Information Management Officer will work under the overall supervision of the Head - Information Management Unit, (IMO).

Duties and Responsibilities

Summary of Key Functions:
  • Data Collection and Analysis;
  • Document Management and Information Standards;
  • Dissemination of Information;
  • Mapping by providing GIS support;
Data Collection and Analysis
  • Supervise the collection of relevant information and data from key humanitarian partners, including Clusters, representatives of national governments, UN agencies, donors, local and international NGOs, in order to facilitate and maximize the exchange of information and data between humanitarian partners, and support the creation of appropriate information products for decision-making and humanitarian response;
  • Lead the collection and collation of baseline datasets. Compile and disseminate these, in particular demographic and vulnerability data, in different formats (including GIS).
Document Management and Information Standards
  • Coordinate maintenance of document-archiving systems, including managing system back-up, upgrades and migration, as needed, for digital archives databases; 
  • Provide training and advice to relevant staff on use of document archiving systems and the use of meta-data standards;
  • Ensure the implementation, where appropriate, of OCHA standardized information management tools, including document management systems, databases, and standardized websites; 
  • Maintain databases based on existing templates (or develop if necessary, including user-friendly menu access and reports) to support humanitarian operations. Core databases include: Who does What Where, Contacts, affected populations, CODs/FODs, photograph and map archives.
Dissemination of Information
  • Maintain the OCHA Somalia websites, in accordance with the OCHA standard templates;
  • Ensure that inventories of the information management systems, tools and products of the OCHA office and, where possible of other key humanitarian partners and perform and supervise reference functions by advising internal and external users on holdings and accessibility, and assisting in the administration of access and declassification activities.
Mapping and Info graphics
  • Provide GIS support to the office in general and lead the development of appropriate maps and info graphic products to support humanitarian decision-making and reflect humanitarian response. Support the maintenance of an inventory of OCHA-produced maps and, where possible, those available from other humanitarian partners.
Functions / Key Results Expected
 
The Key results with have an impact on the OCHA’s Field Information Management Strategy, the provision of support to Field Offices in the adoption and use of information management applications and procedures, such as the Who does What Where/Contact Directory and the field document management system, and on the development and improvement of information management tools and standard at the local and regional levels to ensure that information management in the field functions efficiently.

Competencies

Functional Competencies:          
 
Advocacy/Adavancing a Policy-Oriented Agenda
  • Identifies and communicates relevant information for a variety of audiences for advocating UN’s priorities;
  • Maintains a functioning network of contacts with a variety of stakeholders to promote a better understanding of OCHA’s development agenda and to support advocacy efforts.
Building Strategic Partnerships
  • Maintains an established network of contacts for general information sharing and to remain up-to-date on partnership related issues;
  • Analyzes and selects materials for strengthening strategic alliances with partners and stakeholders.
Innovation and Marketing New Approaches
  • Generates new ideas and proposes new, more effective ways of doing things;
  • Documents and analyses innovative strategies/best practices/new approaches.
Resource Mobilization
  • Collects, researches and analyzes information on resource mobilization and utilization, drafts reports and documents and maintains information/databases on potential and actual donors and donor funded projects;
  • Provides data and information needed for preparation of fund raising activities and resource mobilization documents ensuring needs of donors are met.
Promoting Organizational Learning and Knowledge Sharing
  • Generates new ideas and approaches, researches best practices and proposes new, more effective ways of doing things;
  • Documents and analyses innovative strategies and new approaches.
Job Knowledge/Technical Expertise
  • Understands and applies fundamental concepts and principles of a professional discipline or technical specialty relating to the position;
  • Possesses basic knowledge of organizational policies and procedures relating to the position and applies them consistently in work tasks;
  • Strives to keep job knowledge up-to-date through self-directed study and other means of learning;
  • Demonstrates good knowledge of information technology and applies it in work assignments;
  • Demonstrates in-depth understanding and knowledge of the current.
Client Orientation
  • Researches potential solutions to internal and external client needs and reports back in a timely, succinct and appropriate fashion;
  • Organizes and prioritizes work schedule to meet client needs and deadlines;
  • Establishes, builds and sustains effective relationships within the work unit and with internal and external clients.
Core Competencies:
  • Demonstrating/safeguarding ethics and integrity; 
  • Demonstrate corporate knowledge and sound judgment;
  • Self-development, initiative-taking;
  • Acting as a team player and facilitating team work;
  • Facilitating and encouraging open communication in the team, communicating effectively;
  • Creating synergies through self-control;
  • Managing conflict;
  • Learning and sharing knowledge and encourage the learning of others. Promoting learning and knowledge management/sharing is the responsibility of each staff member;
  • Informed and transparent decision making.

Required Skills and Experience

Education:
  • Advanced university degree (Master’s degree or equivalent) in Geographic Information Systems, Information Management, Information Systems or related field. 
Experience:
  • Two years of relevant professional experience, preferably in humanitarian/development including substantive analysis and report writing;
  • Excellent knowledge of mapping applications such as ArcGIS is required;
  • Very good knowledge of graphic software e.g adobe illustrator, Photoshop e.t.c is required;
  • Knowledge of, database languages such as PHP and social media is desirable;
  • Good Knowledge of Microsoft Office Suite including Access and Google Earth technologies.
Language requirements:
  • Fluency in oral and written English is essential.