Background

The UN Dispensary Nurse performs the functions under the supervision of the UN Dispensary Physician and under the overall guidance of the Deputy Country Director (Operations).
 
The UN Dispensary Nurse is responsible for nursing services of the UN Dispensary that include sound management and smooth functioning of the Dispensary. The UN Dispensary Nurse provides primary health care to eligible UN staff and dependents of the United Nations System.
 
The UN Dispensary Nurse cooperates and collaborates with the UNDP Operations, Programme and all other UN Agencies as well as other medical facilities in South Sudan and internationally for referring the patients, dealing with necessary medical matters of staff members and dependants, and ordering and inventory of drugs and medical equipment.

Duties and Responsibilities

Dispensary Technical Duties:

Within delegated authority, the Nurse shall be responsible for the following duties:
  • Attend the UN Dispensary on a full time basis;
  • Assist the UN Physician in the performance of his/her duties;
  • Responds to emergency calls during outside office hours when necessary and assists Medical Officers in providing adequate care;
  • Give first-aid and advice to the staff and their recognised dependents;
  • Ensures effective liaison between patient and private doctor, paramedics, family members, and colleagues as appropriate; 
  • Documents case findings;
  • Performs diagnostic and screening tests such as: ECG, x-rays, laboratory (blood and urine), and other tests as required;
  • Performs Dispensary assessment of patients visiting the walk-in Dispensary;
  • Facilitates referral to the UN Medical Officer or to an outside physician, as required;
  • Ensures preparedness of staff travelling on missions or reassignments, including administration of appropriate vaccine, instructions on malaria prophylaxis and other travel-related ailments;
  • Instructs on the content and potential uses of the travel kit;
  • Assists in providing health education and health promotion programs; 
  • Participates in work environment assessment, e.g. office ergonomics, and addresses other occupational health issues;
  • Coordinates medical evacuation and cooperates with Medical Services Division in N.Y. and the receiving facilities in home countries; 
  • Assists in providing medical support during evacuation and repatriation; 
  • Advises evacuees on the requirements for evacuation and/or escorts patients if needed;
  • Concludes or closes medical evacuation files to enable staff members to submit claims;
  • Assist in arrangements for the deceased;  
  • Designs and implements outreach programs for mission personnel; 
  • Plans and organizes preventive and promotes medical fairs; 
  • Perform medical briefing for incoming staff and conduct first aid training; 
  • Assess needs of clients visiting the walk-in Dispensary, provides care/advice (e.g., the benefits of preventive medicine etc.) accordingly and facilitates referral to the UN Medical Physician or to an outside physician, as indicated; 
  • Administer minor “outpatient” treatment and immunization requirements; 
  • Assists in maintaining  records of patients' medical data including consultations and treatment;
  • Maintain strict confidentiality with regards to patient’s medical records; patient management and treatment.
  • Perform medication, injection, dressing, stitching, foreign body extraction and so on as needed; 
  • Performs other related duties as required.
Administrative duties:
  • Maintain the UN Dispensary in good order and keep the inventory of  medical supplies and equipment up-to-date and be prepared for disaster;
  • In consultation with the UN medical physician, maintain a 24-hour roster of available specialists for referral and treatment; 
  • Coordinate and supervise the work of other UN Dispensary personnel i.e. Ambulance Driver and Cleaner; 
  • Check equipment and supplies on a daily, weekly, monthly and yearly basis and maintain them in working order; 
  • Ensures that medical instruments are properly sterilized and maintains hygiene and cleanliness of the dispensary;
  • Through a monthly check, ensures that medical instruments and equipment in the UN ambulance are maintained in a working order, and replaced after use;
  • Enter medical data of patients into register, patient's file, and electronic databases;
  • Schedule consultations with the UN Physician for eligible staff and dependents; 
  • Maintain a 24-hour roster of available specialists for referrals and treatment when necessary; 
  • Ensure a proper and safe disposal of hardzarous material and medical waste in close coordination with the Medical Physician, Lab technicians, and Pharmacists;
  • Identifies and plans Dispensarys’ material, supplies and equipment requirements and raises requisitions accordingly; 
  • Liaises with Procurement Section and Supply Section to establish essential contracts for the mission; 
  • Develops logistic plans to support field satellite Dispensarys, and follows up on implementation;
  • Draws and implements duty roster for Dispensary personnel;
  • Maintains and medical inventory and supplies and distributes medical supplies to outstations;  
  • Arranges medical appointments and examinations to mission personnel;  
  • Updates the monthly medical reports.
Impact of Results:
  • Quality nursing services that contribute to the good physical and mental health of staff are provided;
  • The key results have an impact on the efficiency of the dispensary. Accurate analysis and presentation of information, thoroughly researched and fully documented work strengthens the capacity of the UN Dispensary in South Sudan, and facilitates subsequent action by the supervisor. Incumbent’s own initiative is decisive in results of work and timely finalization.

Competencies

Core Competencies:

  • Demonstrate integrity by modeling values and UN ethics standards;
  • Promote UNDP vision, mission and strategies;
  • Demonstrate culture, gender, religion, nationality and age tolerance and ability to adopt.
Functional Competencies:

Professionalism:
  • Knowledge and experience in clinical/occupational nursing.
Planning and Organising:
  • Develops clear goals that are consistent with agreed strategies;
  • Ability to establish priorities and to plan and co-ordinate own work plan;
  • Allocates appropriate amount of time and resources for completing work;
  • Foresees risks and allows for contingencies when planning;
  • Monitors and adjusts plans and actions as necessary; uses time efficiently.
Commitment to continuous learning:
  • Initiative and willingness to keep abreast of new skills in the nursing field.
Technology Awareness:
  • Proficiency in relevant medical software packages.
Teamwork:
  • Good interpersonal skills;
  • Ability to work in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity.
Communication:
  • Ability to write in a clear and concise manner and to communicate effectively orally.
Client Orientation:
  • Reports to internal and external clients in a timely and appropriate fashion;
  • Organizes and prioritizes work schedule to meet client needs and deadlines;
  • Establishes, builds and sustains effective relationships within the work unit and with internal and external clients;
  • Responds to client needs promptly.

Required Skills and Experience

Education:
  • Registered Professional Nurse and first level degree from an accredited Baccalaureate Nursing Programme (University) or equivalent such as an accredited Diploma Programme (7 years);
  • Certificates in ECG, CPR or Basic Life Support and ACLS or equivalent emergency medical care is an asset;
  • Recognized additional training in primary health care and midwifery is desirable;
  • HIV/AIDS Management training is desirable;
  • National registration and license is a requirement.
Experience:
  • Minimum 7 years of continuous clinical experience in nursing preferably in a multicultural environment;
  • Intensive Care and health administration. Supervisory experience in a UN field operation is an asset;
  • Knowledge and understanding of relevant UN administrative policies and procedures is desirable;
  • Experience in Trauma and Emergency care is desirable;
  • Experience in the usage of computers and office software packages (MS Word, Excel, etc) is desirable.
Language:
  • Fluency in oral and written English and national language;
  • Knowledge of other official UN languages is an advantage.