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ICT assistant | |
Location : | Copenhagen, DENMARK |
Application Deadline : | 08-Aug-14 (Midnight New York, USA) |
Type of Contract : | FTA Local |
Post Level : | GS-5 |
Languages Required : | English |
Starting Date : (date when the selected candidate is expected to start) | 15-Aug-2014 |
Duration of Initial Contract : | one year |
Expected Duration of Assignment : | one year, renewable |
UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence. UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks. |
Background |
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Under the guidance and direct supervision of the ICT Associate, the ICT Support Assistant provides ICT and administrative support services to the ICT unit, provides daily technical support to users of information management tools and technology infrastructure. The ICT Support Assistant promotes a client-oriented approach. The Common Services Unit provides an operational support service to the UN agencies residing in the UN CITY premises in Copenhagen as well as the UNDP Liaison offices in Oslo, Stockholm and Helsinki. The ICT Support Assistant works in close collaboration with the other members of the ICT team, colleagues in the Common Services Unit, colleagues from ‘client’ UN agencies and UNDP/UNOPS/UN-City ICT managers for resolving complex ICT-related issues.
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Duties and Responsibilities |
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Summary of key functions:
Provides first level support of ICT standard systems, focusing on the following results: Compliance with corporate ICT standards, guidelines and procedures for CS technology environment. This includes the following:
Provides administrative support, focusing on the following results:
This includes the following:
Supports networks administration, focusing on the following results:
Ensures facilitation of knowledge building and knowledge sharing in the UN CITY, focusing on achievement of the following results:
Impact of Results The key results have an impact on the overall efficiency of the Common Services Unit including improved business results and client services provided to other UN Agencies. Forward-looking ICT management has an impact on the organization of office management, knowledge sharing, and information provision.
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Competencies |
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Corporate Competencies:
Functional Competencies: Knowledge Management and Learning
Development and Operational Effectiveness:
Leadership and Self-Management:
Building Strategic Partnerships:
Promoting Organizational Learning and Knowledge Sharing:
Job Knowledge/Technical Expertise:
Promoting Organizational Change and Development:
Client Orientation:
Core Competencies:
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Required Skills and Experience |
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Education:
Experience:
Language:
Requirement related to CV format:
Note Only candidates holding valid permit to work in Denmark for the duration of the contract would be considered. UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence. |
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