Roster Review Expert

Application Deadline :30-Jan-15 (Midnight New York, USA)
Type of Contract :Individual Contract
Post Level :International Consultant
Languages Required :
Starting Date :
(date when the selected candidate is expected to start)
Duration of Initial Contract :1 month
Expected Duration of Assignment :1 month


The responsibility of the Crisis response Unit (CRU) primarily focuses on two specific typologies of crisis listed below. CRU support for these crises is to be provided for limited duration.

  • Sudden onset crisis: This would include countries that have been affected by natural disasters or sudden outbreak of armed conflicts;
  • Complex protracted crisis: Examples include countries that are impacted by protracted conflicts, often with regional implications.

The corporate responsibilities of the Crisis Response Unit (CRU) include the coordination of fast deployments and the mobilization of capacity, expertise, and emergency funding to ensure rapid, sufficient, and efficient response to crisis. The CRU focuses primarily upon sudden onset crisis, including natural disasters or sudden outbreak of armed conflict, and complex protracted crisis, often with regional implications. Some of the core activities of the CRU include coordination of the provision of emergency support to Country Offices (COs) facing crisis through the immediate coordination, mobilization, and deployment of needed human resources (technical, operational, managerial) and management of UNDP’s corporate crisis response systems and tools (e.g. the Experts Roster for Rapid Response -  ExpRes; SURGE Advisor roster, deployment for early recovery coordination, deployment via Stand By Partners), among other functions.

The Experts Roster for Rapid Response (ExpRes) is a recruitment and deployment mechanism which maintains pre-vetted consultants on a roster and contracts them quickly for country office support.  The primary purpose of this roster has been to deploy Crisis Prevention and Recovery (CPR) technical experts to UNDP Country Offices on short notice. These consultants are deployed in the aftermath of a crisis and for CPR Programming. 

SURGE Advisors are UNDP staff with extensive crisis experience in at least one of 18 generic UNDP profiles who are deployed to fill capacity gaps within CO units facing unexpected workload/portfolio requirements due to a crisis. Duration of SURGE assignments usually range from 1 week to 3 months.

UNDP over the years has entered into a number of third-party agreements with bilateral organizations, including the Norwegian and Danish Refugee Councils, Canada’s Civilian Reserve, and the Swedish Rescue Committee to provide support to COs or United Nations Country Teams in areas where UNDP does not have in-house expertise available, such as logistics and camp management. These Stand by Partners provide experts to UNDP for post crisis assignments.

The Inter-Agency Standing Committee (IASC) established the Cluster Working Group on Early Recovery?(CWGER) in 2005 with the aim of enhancing the global capacity for developing humanitarian and recovery-related interventions, accelerating the impact of development interventions, and integrating risk reduction and preparedness measures at the very early stages of emergencies and beyond. 

The CWGER is chaired by UNDP and comprises of over thirty UN and non-UN active global partners from the humanitarian and development communities, including representatives of NGO consortia and cross-cutting issue Focal Points. 

The Crisis Response Unit facilitates the deployment of experts to support both the HC/RC and the UNDP Country Office.

The deployment of technical and operations experts through the SURGE (UNDP Staff), ExpRes (Consultants), Early Recovery Coordination deployments and Stand By Partnerships mechanisms are a key component of UNDP’s response to the immediate crisis and technical support to Country Offices.

Given the organizational transformation of UNDP and the creation of the Crisis Response Unit (CRU) and the Bureau for Policy and Programme Support (BPPS), CRU is looking at taking stock, adjusting and enhancing UNDP’s deployment mechanisms for crisis response.  

Under the overall supervision of the Deputy Director, Crisis Response Unit, and the day to day management of the Rapid Response Team Leader, the Roster Review Consultant will take stock of the deployment mechanisms for crisis response and the various Business Processes, and provide a set of recommendations and a road map on how to enhance these mechanisms and ensure UNDP as a whole continues to be accountable for effective crisis deployments. The Consultant will work in close collaboration with BPPS and the Bureau of Management (BOM). He/she will also consult as required with the regional bureaus, the regional hubs and the ----- (BERA). He/she will also conduct consultations with select country offices in order to have the field perspective. 

Duties and Responsibilities

Summary of key functions:

  • Review ExpRes and related business processes, taking into account the scope and functions of the BPPS roster systems. Explore complementarity;
  • Review SURGE and the related business processes, including the concept of first responders (first experts on the ground);
  • Review deployment through Stand By Partners and how to develop this further;
  • Review deployment of Early Recovery Coordination experts;
  • Review the existing database and liaise with the ICT Consultant on how to integrate aspects of the deployment mechanism and information, online;
  • In coordination with BPPS review all of the above from a Gender perspective;
  • Prepare and submit a report of the review and recommendations to enhance CRU functions.

Review ExpRes and related business processes

  • Based on the 2012 Review of ExpRes, review the progress made against its recommendations;
  • In consultation with CRU and BPPS colleagues, review the areas of expertise covered, business process, and mechanisms of ExpRes roster systems and BPPS expert roster systems and assess how to promote coherence and coordination among different systems;
  • Identify potential areas of the business process that may be amended to ensure effective collaboration between CRU and BPPS given UNDP’s new structure;
  • Identify continuous gaps in terms of capacity against certain profiles;
  • Identify gaps on gender responsiveness;
  • Review whether ExpRes ToRs are well tailored to meet the needs of the assignment;
  • Review the credentials of experts on the roster and whether there is need for supplement this
  • Is ExpRes suitable to meet UNDP’s CPR consultancy needs;
  • How can ER Coordination deployments through ExpRes be enhanced;
  • Major challenges of ER Coordination deployments.

Review SURGE and the related business processes, including the concept of first responders (first experts on the ground)

  • In consultation with CRU and BPPS colleagues, review the existing business process and mechanisms in place for SURGE deployments;
  • Review the existing business process and mechanisms for SURGE deployments from a Gender perspective;
  • Review the draft concept of first responders and potential differences in business process against SURGE Deployments.

Review deployment through Stand By Partners and how to develop this further

  • Review existing business process and modalities for deployment via SBPs, with a  view to further enhancing them;
  • Liaise with one or more SBPs to ensure compatibility of recommendations.

Review deployment of Early Recovery Coordination experts

  • In consultation with CRU’s Crisis Interface Unit, review existing the business process for deployment of Early Recovery experts, including review of existing bottlenecks and Gender responsiveness;
  • In liaison with the Crisis Interface Unit of the CRU, recommend a business process in line with current UNDP structures.

Review the existing database and liaise with the ICT Consultant on how to integrate aspects of the deployment mechanism and information, online

  • Review the existing database used for deployments and maintaining experts’ information, with a view to enhancing its application;
  • In liaison with BPPS explore the concept of providing easier access of the database to both UNDP HQ and Country Offices;
  • In liaison with the ICT consultant look into integrating the database and deployment information onto an online platform;
  • Review the Crisis Response intranet site and recommend how deployment information could be made available online.

Prepare and submit a report of the review and recommendations to enhance CRU functions

  • Concrete recommendations on how to enhance existing Business Processes and create new ones where applicable
  • Provision of a detailed action plan and timeline to implement the recommendations


Corporate Competencies:

  • Demonstrates integrity by modeling the UN’s values and ethical standards;
  • Promotes the vision, mission, and strategic goals of UNDP;
  • Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability;
  • Treats all people fairly without favoritism.

Functional Competencies:

Knowledge Management and Learning

  • Shares knowledge and experience and contributes to UNDP practice areas;
  • Encourages office staff to share knowledge and contribute to UNDP Practice Areas;
  • Develops deep understanding in one or more Practice Areas;
  • Promotes a learning environment in the office;
  • Demonstrates strong coaching/mentoring skills, regularly providing helpful feedback and advice to others in the office;
  • Actively works towards continuing personal learning and development in one or more practice areas, acts on learning plan and applies newly acquired skills.

Development and Operational Effectiveness

  • Ability to lead strategic planning, results-based management and reporting;
  • Ability to lead recruitment, contracts management, performance appraisal, career development management, build teams, maintain high staff morale;
  • Excellent knowledge of UNDP HR strategy and policies;
  • Strong IT skills;
  • Ability to implement new systems (business side) and affect staff behavioral/ attitudinal change.

Management and Leadership

  • Focuses on impact and result for the client;
  • Leads teams effectively and shows conflict resolution skills;
  • Consistently approaches work with energy and a positive, constructive attitude;
  • Demonstrates strong oral and written communication skills;
  • Builds strong relationships with clients and external actors;
  • Remains calm, in control and good humored even under pressure;
  • Demonstrates openness to change and ability to manage complexities.

Summary of Critical Competencies for Immediate Response Situations:

Possess a comprehensive set of competencies enabling immediately taking on the challenging role of leading early recovery efforts in the designated area of responsibility– strategic, integrity, results orientation, teamwork, good inter-personal skills, well developed communication skills, sound judgment, analytical skills, flexibility, proactive engagement, innovation, risk management, gender and culturally sensitivity, ability to work under pressure and demonstrates high tolerance for change, complexity and unpredictability.

Required Skills and Experience


  • Master’s degree in Economics, International Development, Business or similar.


  • 7 plus years of relevant working experience, including managing of rosters and development of web-based office applications for deployment of experts.

Language Requirements:

  • Fluency in the UN language and national language of the duty station.

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UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

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