Background

To provide safety and reception services to UNDP Office.

Duties and Responsibilities

  • Provide security coverage at the entry points of a UNDP premises and annex buildings (if any) to prevent entry to unauthorized persons and the unauthorized removal of UNDP property;
  • Screen all personnel, packages and vehicles (if applicable) entering the premises including clearance through metal detectors and by use of x-ray equipment;
  • Full Coordination with guards at the checkpoints at two ends of the Street for access via/ and controlling the hydraulic barriers;
  • Stop suspicious bags, packages or persons entering the building and report it immediately to SFP;
  • Report immediately to SFP any difficult visitors; restrain persons, or arrogant visitors;
  • Handover suspicious persons to the Government guard for necessary measures;
  • Report immediately to SFP of any theft, unlocked offices, doors and storage room;
  • Provide information and directions to all persons associated with the Agency, including visitors;
  • Monitor the CCTV and take prompt actions if a suspicious event occurs, both inside and outside the premise and report immediately to Security Focal Point (SFP). Any malfunctioning of the system must also be reported immediately to SFP;
  • Accompany VIP visitors to the Resident Representative and Country Director and their Deputies offices;
  • Providing “Visitors’ ID Card” to UNDP visitors and make sure to keep some sort of identity card that belongs to visitors;
  • Identify all staff faces and names;
  • Conduct exterior, garage, and garden patrols for the purpose of intercepting unauthorized persons attempting to gain entry to the premises;
  • Cooperate and liaise with the Governmental guards to prevent unauthorized parking in front of UN offices;
  • Coordinate with the local police guards during emergencies and demonstrations;
  • Report the arrival of protesters or demos through the chain of command. Secure the main door of the office during demonstrations;
  • Maintain a log book for registering UNDP visitors’ names and log staff members time in and time out during weekends and holidays;
  • Maintain a Dispatch/ receiving book, record correctly all incoming and outgoing mail;
  • Maintain alertness for any potential or actual breach of security and any disturbance or unusual activity;
  • Report to the SFP all safety and security related issues and comply the directions of the SFP;
  • Assist SFP in real emergencies and during building evacuation drills;
  • Ensure all doors secure and lights are off after staff members depart;
  • Run a routine check on all offices at least one time during the evening shift and night shift when all staff members are out of the office;
  • Act as telephone operator in time of need, especially during silent hours;
  • Perform other related duties as assigned.

Competencies

Professionalism:

  • Demonstrates professional competence and mastery in Safety and Security, conscientious and efficient in achieving results.

Client Orientation:

  • Treats all staff and visitors with a professional and courteous attitude, demonstrates ability to work effectively in a stressful environment.

Technological Awareness:

  • Working knowledge of CCTV, metal detectors, and other security equipment.

Teamwork:

  • Ability to establish and maintain effective working relationships with other colleagues.

Communication:

  • Effective oral communication skills in Basic English and fluent in Arabic. Ability to explain UN security policies and procedures; maintains a high sense of confidentiality.

Required Skills and Experience

Education:

  • Graduation from high school (secondary school) is required.

Experience:

  • At least two year of experience in safety and security or reception services is required;
  • Candidates with higher educational qualifications with less experience in the safety and security field will be considered;
  • Experience with UN Agencies is an asset.

Language:

  • Good in oral and written Arabic, basis communication capabilities in English is required.

Other requirements:

  • Applicants should be between 22 to 35 years of age;
  • All duties are performed generally in uniform;
  • Able candidates might be selected to discharge duties as shift leader or supervisor.