Training Officer

Advertised on behalf of :

Location : Erbil, IRAQ
Application Deadline :14-Nov-15 (Midnight New York, USA)
Type of Contract :UNV
Post Level :UNV
Languages Required :
Duration of Initial Contract :One year


The United Nations Volunteers (UNV) programme is the UN organization that promotes volunteerism to support peace and development worldwide. Volunteerism can transform the pace and nature of development and it benefits both society at large and the individual volunteer. UNV contributes to peace and development by advocating for volunteerism globally, encouraging partners to integrate volunteerism into development programming, and mobilizing volunteers.

In most cultures, volunteerism is deeply embedded in long-established, ancient traditions of sharing and support within the communities. In this context, UN Volunteers take part in various forms of volunteerism and play a role in development and peace together with co-workers, host agencies and local communities.

In all assignments, UN Volunteers promote volunteerism through their action and conduct. Engaging in volunteer activity can effectively and positively enrich their understanding of local and social realities, as well as create a bridge between themselves and the people in their host community. This will make the time they spend as UN Volunteers even more rewarding and productive.

Project Title: UNV Capacity Development and Support to the Kurdistan Regional Government (KRG) through volunteering. 

Brief Project Description:

The project “Youth Opportunities: UNV Capacity Development and Support to the Kurdistan Regional Government through Volunteering” was endorsed by the Ministry of Planning of the Kurdistan Region. The objectives of the project are the following: (a) to develop the capacity of selected Kurdish youth through participatory approaches and in this manner provide an opportunity for Kurdish youth to become champions for the work of the United Nations in their communities, and get actively involved in the realization of Kurdish regional development goals; (b) to reinforce KRG project implementation capacity, specifically through the injection of a robust local knowledge base. This will be achieved through the addition of Kurdish National UN Youth Volunteers to existing UN projects in selected fields of programme management, as well as thematic areas prioritized by the Kurdistan Regional Government (KRG). The project encompasses a strong learning component throughout the assignment cycle of the National UN Youth Volunteers.

UNAMI Training Section is responsible for the coordination of, development, delivery and evaluation of learning and development programmes for all UNAMI staff in Iraq including KR-I.

Host Agency:  United Nations Assistance Mission for Iraq (UNAMI).


Duties and Responsibilities

Language Training (20-25%):

  • Design learning material for language classes in Kurdish and be in charge of language class registration;
  • Deliver Conversational Kurdish language beginner’s classes once a week (1.5 hours) under supervision of colleagues;
  • Collaborate with the training team for Arabic Beginner’s classes in Erbil (1.5 hours/week);
  • Prepare feedback questionnaires, reports and statistics on language learning initiatives in Erbil.

IT/ICDL Training (25-30%):

  • In collaboration with the Training Team members, facilitate ICDL (International Computer Driving License) modules for UN staff after having passed the training of trainer requirements;
  • Prepare broadcasts and inform UN Staff on IT skills learning initiatives;
  • Take registrations for ICDL training and prepare related feedback questionnaires, reports and statistics.

Training Coordination and Training Administration Assistance (45-50%):

  • Collaborate with Training Section colleagues on promoting a culture of learning and staff development;
  • Take charge of keeping the bulletin board updated and broadcasting the monthly training calendar;
  • Receive registrations for training room bookings; maintain the monthly Training Room Booking Calendar;
  • Collaborate with the staff of the Learning Centre on the maintenance of all learning spaces in the Learning Center:-
  1. Contribute to the preparation of weekly, monthly and annual training reports;
  2. Provide requested information to walk-in clients and coordination for ongoing programs such as SSAFE training and induction;
  3. Prepare learning materials for a broad range of the Section’s learning initiative.
  • Serve as tandem for UMOJA (SAP system used for HR, travel and financial transactions for UNAMI staff) training coordination and for the Admin Assistant.

Draft routine correspondence, prepare certificates and perform other training-related duties as required.


Furthermore, the UN Youth Volunteer is encouraged to:

  • Strengthen the knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and taking active part in UNV events;
  • Be acquainted with and build on traditional and/or local forms of volunteerism in the country;
  • Reflect on the type and quality of voluntary action that they are undertaking, including participation in ongoing reflection activities;
  • Contribute articles/write-ups on volunteering experiences and submit them to the team at UNV HQ for consideration (beyond other communications responsibilities), and input to the UNV publications/websites, newsletters, press releases, etc.;
  • Assist with the UNV Buddy Programme for newly-arrived UN Youth Volunteers;
  • Promote or advise local groups in the use of online volunteering, or encourage relevant local individuals and organizations to use the UNV Online Volunteering service.


  • Planning and organizing: effective organizational and problem-solving skills and ability to manage a large volume of work in an efficient and timely manner, ability to establish priorities and to plan, coordinate and monitor work; ability to work under pressure, with conflicting deadlines, and to handle multiple concurrent projects/activities ?;
  • Communication: proven interpersonal skills; good spoken and written communication skills, including ability to draft clear and concise reports;
  • Ability to communicate and empathize with staff (including national staff), counterparts and local interlocutors coming from very diverse backgrounds ?;
  • Teamwork and Respect for diversity: ability to operate effectively across organizational boundaries; ability to establish and maintain effective partnerships and harmonious working relations in a multi-cultural environment with sensitivity and respect for diversity and gender; ?
  • Professionalism: Shows pride in his/her work and in achievements, able to demonstrate professional competence and mastery of subject matter, efficient in meeting commitments, observing deadlines and achieving results;?
  • Creativity: Ability to actively seeks to improve programmes or services by offering new and different options to solve problems or meet client needs, promotes and persuades others to consider new ideas, takes calculated risks on new and unusual ideas; thinks outside the box, takes and interest in new ideas and new ways of doing things.

Required Skills and Experience

  • Education: B.A. in Social Sciences, preferably related to education or relevant academic qualification in Training and Development, Human Resources as well as Capacity Building;
  • Experience: Experience in providing career support, conducting Training Needs Assessment, preparation of training manuals, conducting Training of Trainers programmes and delivering training to adults is an asset;
  • Knowledge of Database Management and software for development of online training;
  • Languages: Fluency in spoken and written English and Kurdish is required. Knowledge of Arabic is an asset;
  • Previous experience in voluntary service is an asset.


  • UN Youth Volunteers must be between 22 and 29 years for the whole duration of their assignment;
  • This position will be subject to approval by the Erbil Governor/Deputy Governor (counterpart/head of steering committee) and Minister of Planning (funder of the project);
  • United Nations Volunteers is an equal opportunity programme which welcomes applications from qualified professionals and is committed to achieving diversity in terms of gender and culture.

Conditions of Service

A 12-month contract. Monthly volunteer living allowance (VLA) intended to cover housing, basic needs and utilities, equivalent to US$ 1,031 (VLA rates are periodically reviewed). Life, health, and permanent disability insurance; resettlement allowance for satisfactory service. In addition to specialized trainings for all the UN Youth Volunteers in this programme, the incumbent will have access to US$ 500 per year to undertake additional trainings.

Instruction for submission of applications: Please fill out a P-11 form posted on and apply online job. Please note that no other type of application form, including CVs, will be considered for such positions, other than the one found at the link specified above.

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

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© 2016 United Nations Development Programme