Background

The United Nations Development Programme (UNDP) operates under a decentralized business model, where procurement is delegated to over 170 Country Offices, Regional Bureaus, Regional Offices, and Headquarter Unites within and outside of New York, who are all responsible for the results and management of procurement business processes in accordance with the established procurement policies, processes and procedures. UNDP procurement has experienced explosive growth in the past ten years, with its portfolio totaling over US$3 billion, making UNDP one of the three largest procurement organizations in the UN.

The Office of Sourcing and Operations (OSO), based at UNDP Headquarters under the Bureau for Management Services (BMS), provides the overall direction and guidance for UNDP’s procurement activities and administrative services. OSO requires a Communications Consultant to support the communications needs of the office, which was recently expanded to include administrative services, travel and facilities, and deliver the communications objectives under the Procurement Strategy 2015-2017 and other key OSO initiatives.

Duties and Responsibilities

The consultant is required to:

  • Manage OSO POPP content, including new policies and overall improvements to language, structure and readability;

  • Prepare Executive Board material on behalf of UNDP, UNFPA and UNOPS – including the Report on Joint Procurement Activities;

  • Revise large sections of the OSO Intranet and Internet sites with new policies, templates and other material to improve functionality and user-friendliness;

  • Manage the migration of OSO Intranet content to the new BMS-mandated platform;

  • Create standard presentations and talking points for OSO staff to deliver at donor events and other external opportunities to promote doing business with UNDP;

  • Draft good news stories to highlight the role of sourcing as a development tool and enabler of development results;

  • Draft and implement effective communications tools for operations policies (especially newly issued ones), aimed at facilitating the learning curve of users;

  • Advise on the format, design and content of information materials – and create these materials – including OSO printed brochures (Annual Report and others), in accordance with UNDP Communications standards and best industry practices;

  • Create UNDP-wide web content and other OSO online material to promote key procurement processes and project areas;

  • Continuously implement the communications projects in the 2015-2017 Procurement Strategy;

  • Produce comprehensive guides to PSU and General Operations projects / areas of work – highlighting these functions and achievements to internal and external audiences (e.g. GPU services, sustainable procurement, eTendering and others);

  • Develop a communications strategy for the collaborative vehicles project and deliver objectives as identified;

  • Submit material (including future proofing paper) to the UNOPS Annual Statistical Report on Procurement;

  • Prepare and launch a newly-designed Global Delivery Portal, showing consolidated, real-time procurement data for UNDP projects.

Competencies

  • Ability to implement effective communications strategies to a diverse and multi-cultural audience;
  • Demonstrated ability to write and communicate verbally with accuracy and professionalism;
  • IT and website management skills;
  • Strong analytical and research skills;
  • Demonstrated ability to meet deadlines and work under pressure;
  • Strong client orientation, knowledge-sharing and people skills;
  • Demonstrates openness and adaptability to change and ability to manage complexities;
  • Responds positively to critical feedback and differing points of view;
  • Strong sense of corporate responsibility, results-orientation, and team spirit.

Required Skills and Experience

Education:

  • Master’s degree in Business Administration, Media Relations, Journalism, International Relations or their equivalent.

Experience:

  • At least five (5) years of relevant experience at the national or international level in public relations, communications, journalism or advocacy.

  • Previous experience in the UN or UNDP is an advantage.

  • Experience in the usage of computers and office software packages, good knowledge and experience in handling of web-based management systems.

Language:

  • Fluency in English is required;
  • Working knowledge of any additional UN language is an asset.

Please refer to Procurement Notice 29793 for application procedures and templates and forms.

Any request for clarification must be sent by email to cpu.bids@undp.org