Background

For UNDP, adaptation to climate change means climate-resilient economic development and sustainable livelihoods, especially for vulnerable populations – the poor, women, and indigenous peoples. UNDP supports these goals by assisting over 80 countries to integrate current and future climate risks and uncertainties into national and sub-national development efforts. UNDP works with governments, the private sector, communities, and other partners to build responsive state institutions and public policies; strengthen public and private sector capacities to manage climate change risks and uncertainties; and formulate, finance and implement climate-resilient initiatives.

Together with partners, UNDP supports climate change risk management in the context of agriculture and food security, water resources, coastal zone development, public health, and climate change-related disaster risks. To finance this work at the national, sub-national and community levels, UNDP helps countries secure climate change adaptation finance that is available through vertical funds such as the Adaptation Fund, the Least Developed Countries Fund and the Special Climate Change Fund (both of which are managed by the Global Environment Facility, GEF), as well as other multilateral and bilateral sources. Countries are supported to optimize the use of these public funds by also leveraging and catalyzing private finance for adaptation.

The UNDP Adaptation Portfolio requires a website administrator to manage the www.adaptation-undp.org website, related web products, and build new web products that will support UNDP in achieving its goals. Under this capacity, the website administrator will serve as the CMS and Webhost administrator, and developer and technical support specialist for all issues related to the webpage and web products.

Duties and Responsibilities

Scope of Work:

Under the guidance and supervision of the Head of Climate Change Adaptation, with input from Adaptation Programme Managers, and the Climate Change Adaptation Communications Team, the consultant will provide the following:

Webhost Administration

  • Proactively administer Linux-based webhost to prevent downtime;
  • Configure and manage backups;
  • Monitor host resources (storage, memory, etc) and take necessary action to ensure adequate resources available;
  • Optimise server for performance;
  • Liaise with hosting provider to resolve faults;
  • Liaise with UNDP ICT team to procure and manage domains, hosting services, SSL certificates, etc;
  • Maintain a secure register of account details and access credentials.

CMS Administration

  • Test and apply core and contrib module updates;
  • Add/remove users;
  • Audit user roles and access permissions;
  • Create custom pages/layouts to support project communication/KM objectives;
  • Adjust custom page layouts (eg. Home page layout, menus) as necessary;
  • Optimise Drupal install (eg. Manage caching, module uninstall, etc) as necessary;
  • Update CSS as necessary ;
  • Create user-friendly interface to promote increased consistency across web properties.

Consultation and Development

  • Serve as the product manager for the adaptation-undp.org website;
  • Facilitate discussion with colleagues/partners to identify communication/KM objectives;
  • Present feasible options for meeting communication/KM objectives using UNDP corporate platforms and/or Adaptation Portal;
  • Agree on scope of work and development timeline;
  • Manage conflicting priorities and deadlines;
  • Develop, test and deliver agreed work including custom Drupal modules, theme components, CMS configurations, etc;
  • Work with communications team to create a user friendly web strategy, update website taxonomy and apply best-in-practice principles to build user engagement;
  • Attend weekly meeting with the communications team;
  • Support the maintenance and creation of new pages.

Technical Support

  • Assist users with access issues (eg. Password resets, login procedures) to Adaptation Portal;
  • Help develop users’ capacity to self-manage their own project pages;
  • Log bugs/issues that have been identified by colleagues/users;
  • Prioritise and schedule work to resolve bugs/issues.

Expected Outputs and Deliverables:

The expected outputs from this assignment are:

Webhost Administration

  • Effectively manage webhost administration to limit downtown and improve website effectiveness.

CMS Administration

  • Create 20 custom modules that underscore program impact;
  • Review and revise CSS to ensure consistency across web;
  • Support the creation of 50-100 new content pages;
  • Update homepage on a weekly basis;
  • Add relevant content and interfaces to improve web performance.

Consultation and Development

  • Build a 2017 program of work for website;
  • Build a website strategy;
  • Support continued integration of other UNDP website materials;
  • Attend weekly meetings;
  • Be available for teleconferences to build customized web products, plan wire frames, product maps and product timelines;
  • Create a product map and wireframe to update website taxonomy and integrate more effectively with other web channels.

Technical Support

  • On an as-needed basis.

Institutional Arrangement:

Website Administrator will report to the Head of Climate Change Adaptation. He/she will be given access to relevant information necessary for execution of the tasks under this assignment. The Consultant will be responsible for providing her/his own working station (i.e. laptop, internet, phone, scanner/printer, specific software, etc.) and must have access to a reliable internet connection.

Duration of the Work: 27 February 2017 to 30 December 2017 (total 140 days)

Duty Station: Home-based with possible travel but unlikely.

Travel: Destination shall be assigned and approved prior to travel. Payment of travel costs including tickets, living allowance, terminal expenses and other travel related cost should be agreed upon, between the respective business unit and Individual Consultant, prior to travel. The provided living allowance will not be exceeding UNDP DSA rates. Repatriation travel cost from home to duty station in Bangkok and return shall not be covered by UNDP.

Competencies

Corporate Competencies:

  • Demonstrates commitment to UNDP’s vision, mission and values;
  • Promotes the vision, mission and strategic goals of UNDP;
  • Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability;
  • Treats people fairly without favoritism.

Functional Competencies:

Professionalism

  • Results-driven, initiative-taking, ability to work under pressure and to meet deadlines;
  • Remains calm and in control even under pressure, and consistently approaches work with energy and a positive, constructive attitude;
  • Ability to work under minimum supervision;
  • Highly motivated with a positive attitude and problem-solving approach;
  • Self-motivated with an ability to accept responsibility and accountability for decisions and actions.

Communication

  • Speaks and writes clearly and effectively;
  • Tailors language, tone, style and format to match the audience;
  • Good interpersonal and networking skills, supports and encourages open communication.

Client Orientation

  • Ability to establish and maintain effective working relations with clients;
  • Demonstrates understanding of client’s perspective;
  • Keeps the client informed of problems or delays;
  • Consults with clients and ensures their needs are represented in decision-making processes.

Required Skills and Experience

Education:

  • Degree in Computer Engineering, Computer Science, Engineering, Information Technology or closely related field;

Experience:

  • At least 5 years relevant working experience in website development and administration;
  • Demonstrable understanding of drupal website administration, development and maintenance (please attach or provide links to at least 3 samples of previous work in your application);
  • Familiarity with international development and climate adaptation.

Language:

  • Fluency in English.

Price Proposal and Schedule of Payments:

The contract will be based on daily fee.

Consultant shall quote an all-inclusive Daily Fee for the contract period. The term “all-inclusive” implies that all costs (professional fees, communications, consumables, etc.) that could be incurred by the IC in completing the assignment are already factored into the daily fee submitted in the proposal. If applicable, travel or daily allowance cost (if any work is to be done outside the IC’s duty station) should be identified separately. Payments shall be done on a monthly basis based on actual days worked, upon verification of completion of deliverables and approval by the IC’s supervisor of a Time Sheet indicating the days worked in the period.

In general, UNDP shall not accept travel costs exceeding those of an economy class ticket. Should the IC wish to travel on a higher class he/she should do so using their own resources.

Travel cost shall be reimbursed at actual but not exceeding the quotation from UNDP travel agent. The provided living allowance will not be exceeding UNDP DSA rates. Repatriation travel cost from home to duty station in Bangkok and return shall not be covered by UNDP.

In the event of unforeseeable travel not anticipated in this TOR, payment of travel costs including tickets, lodging and terminal expenses should be agreed upon, between the respective business unit and the Individual Consultant, prior to travel and will be reimbursed.

Evaluation Method and Criteria:

Individual consultants will be evaluated based on the Cumulative analysis.

The award of the contract shall be made to the individual consultant whose offer has been evaluated and determined as

  • responsive/compliant/acceptable; and
  • having received the highest score out of set of weighted technical criteria (70%). and financial criteria (30%).

Financial score shall be computed as a ratio of the proposal being evaluated and the lowest priced proposal received by UNDP for the assignment.

Technical Criteria for Evaluation (Maximum 100 points)

  • Criteria 1 : Education - max 10 points;
  • Criteria 2 : Relevant working experience in website development and administration - max 40 points;
  • Criterai 3 : Demonstrable understanding of drupal website administration, development and maintenance - max 30 points;
  • Criteria 4 : Familiarity with international development and climate adaptation - max 10 points;
  • Criteria 5 : Fluency in English - max 10 points.

Only candidates obtaining a minimum of 70 points (70% of the total technical points) would be considered for the Financial Evaluation.

Documentation required:

Interested individual consultants must submit the following documents/information to demonstrate their qualifications. Please group them into one (1) single PDF document as the application only allows to upload maximum one document:

  • Letter of Confirmation of Interest and Availability using the template provided in Annex 2;
  • Personal CV or P11, indicating all past experience from similar projects, as well as the contact details (email and telephone number) of the Candidate and at least three (3) professional references;
  • Demonstrable website development products from past assignments.;
  • Financial proposal, as per template provided in Annex 2.

Incomplete proposals may not be considered.

Please click on the link below to download required documents :

http://procurement-notices.undp.org/view_notice.cfm?notice_id=35445