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Knowledge and Information Systems Advocate Consultancy
|Location :||New York, UNITED STATES OF AMERICA|
|Application Deadline :||06-Mar-17 (Midnight New York, USA)|
|Additional Category :||Sustainable Development and Poverty Reduction|
|Type of Contract :||Individual Contract|
|Post Level :||International Consultant|
|Languages Required :||English|
|Starting Date :|
(date when the selected candidate is expected to start)
|Duration of Initial Contract :||7 months|
|Expected Duration of Assignment :||7 months (with possiblity of extension subject to availabity of funds and satisfactory perfomance)|
UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
The Bureau for Policy and Programme Support (BPPS) provides the foundation for UNDP’s global thematic work. BPPS provides the tools, analysis and capacities that country offices need to make a real difference in UNDP’s practice areas. Accordingly, BPPS is the corporate sponsor of Knowledge Management for UNDP and is responsible for ensuring that knowledge created at any level of the organization will be made available to all staff to enhance organizational effectiveness. It does this through the Development Impact Group (DIG) which provides a corporate service delivering a core set of knowledge sharing solutions to the entire organization. All activities of the DIG support the goals and outcomes established in UNDP’s Strategic Plan 2014-2017.
Many core elements and functionality of UNDP’s Knowledge Management are running on the enterprise version of Microsoft Office 365 applications managed by the Office of Information Management and Technology (OIMT). This package provides access for all colleagues to useful tools and services which offer great efficiency and utility to UNDP’s work. The Knowledge Management (KM) team in DIG, together with OIMT, tests and evaluates new tools to be deployed within the organization and develops strategy and governance around the promotion, support and maintenance of these tools.
Yammer, one of the Office 365 applications, was launched as UNDP’s enterprise social networking platform which provides online dialogue and knowledge sharing for colleagues across the organization globally. Yammer also provides a collaboration platform for UN inter-agency communities of practice, UN Country Teams, as well as invited external partners and stakeholders. In addition to Yammer, the larger suite of Office 365 tools offer colleagues the ability to livestream events, host webinars, create interactive newsletters and presentations, blog for an internal audience, store, share and co-author documents online, share videos internally, track team projects and make sense out of data. UNDP today intends to leverage not only Yammer, but the combination of these tools to enable UNDP and external partners to leverage the collective knowledge of communities, individuals, programmes and projects in the most useful, cost-effective manner by integrating production, sharing and collaboration of knowledge artifacts. In addition, UNDP provides staff with access to corporate accounts of knowledge and IT-related, tools offering services not covered in the Office 365 suite of applications.
The consultant is sought to develop and implement a training program and support channels on Office 365 applications and other corporate services and tools for colleagues globally to learn further about how they can best utilize these tools in their work. These in-person and online trainings and support channels will offer a more structured approach to stimulating the widespread use of these applications throughout the organization, addressing both business and technical needs. The consultant will also assist in communication and promotion efforts related to these technical service offerings. The consultant will report to the Policy Specialist, Community and Network Management in the BPPS Development Impact Group.
The purpose of this procurement exercise is to contract one individual consultant who will assist the BPPS/DIG and BMS/OIMT in promoting user uptake for corporate knowledge and information systems and tools.
Duties and Responsibilities
Training, Support and Promotion of Microsoft Office 365 applications and enterprise knowledge management tools;
Expected outputs and deliverables:
Communication and advocacy
Required Skills and Experience
Required skills and Experience
The application package containing the following :
Note: The above documents need to be scanned in one file and uploaded to the online application as one document.
Shortlisted candidates (ONLY) will be requested to submit a Financial Proposal.
The Financial Proposal is to be emailed as per the instruction in the separate email that will be sent to shortlisted candidates.
Applicants are reviewed based on Required Skills and Experience stated above and based on the technical evaluation criteria outlined below. Applicants will be evaluated based on cumulative scoring. When using this weighted scoring method, the award of the contract will be made to the individual consultant whose offer has been evaluated and determined as:
Technical evaluation - Total 70% (700 points):
Having reviewed applications received, UNDP will invite the top three shortlisted candidates for interview. Please note that only shortlisted candidates will be contacted.
Candidates obtaining a minimum of 70% (490 points) of the maximum obtainable points for the technical criteria (700 points) shall be considered for the financial evaluation.
The following formula will be used to evaluate financial proposal:
Candidate obtaining the highest combined scores in the combined score of Technical and Financial evaluation will be considered technically qualified and will be offered to enter into contract with UNDP.
The consultant will work under the guidance and direct supervision of Policy Specialist, Community and Network Management in the BPPS Development Impact Group will be responsible for the fulfilment of the deliverables as specified above.The Consultant will be responsible for providing her/his own laptop.
Annexes (click on the hyperlink to access the documents):
Annex 1 - UNDP P-11 Form for ICs
Annex 2 - IC Contract Template
Annex 3 – IC General Terms and Conditions
Annex 4 – RLA Template
Any request for clarification must be sent by email to firstname.lastname@example.org
The UNDP Central Procurement Unit will respond by email and will send written copies of the response, including an explanation of the query without identifying the source of inquiry, to all applicants.
|Click here for important information for US Permanent Residents ('Green Card' holders).|