Background

The UN sub-office in Zanzibar was established in 2009, inaugurated jointly by the UN Secretary General Ban Ki Moon and then President of Zanzibar HE Dr. Abeid Amaan Karume. The sub-office embodies the delivering as one (DaO) principles meant to work towards greater coherence of the UN system’s development assistance in Zanzibar in order to more efficiently and effectively deliver results in support of national priorities. The UN sub- office currently houses five UN agencies based in Zanzibar that work together in delivering development assistance. The agencies are UNDP, UNFPA, UNICEF, WHO and FAO. The Office also provide services to non-resident agencies.

The UN sub-office operates under one IT infrastructure and has an IT Associate who  supports the agencies to meet their communication needs for implementation of their respective programmes. To provide learning opportunities to young and emerging IT professionals, the Sub Office would like to invite interns to enhance their skills through hands-on experience in IT issues. 

 

Duties and Responsibilities

Under the direct supervision of the IT Associate, who is guided by the UNDP CO IT unit, and under the overall supervision of the Head of the UN sub-office/Liaison Officer for the Resident Coordinator’s Office, the intern will support the functions of the IT Unit and other inter-agency UN communications in Zanzibar, especially targeting the youth.  The intern office will be located in the IT server room on the 3rd floor of the UN sub-office in Zanzibar.

The intern will support the IT Associate in the performance of the following responsibilities:   

  • Provide Desktop Support to the UN staff.
  • Provide Servers Maintenance and data Backup.
  • Support for desktop applications. 
  • Assist in Operating system and Application Installation
  • Check and make sure antivirus runs and updates properly.
  • Provide printer and scanner support. 
  • Assist in Minor hardware and Software repairs.
  • Provide Network maintenance and troubleshooting.
  • Send out and follow up hardware for service.
  • Follow-up on Services request with suppliers (by phone or physically)
  • Prepare an intern end of assignment report.

Competencies

  • Good communications skills 
  • Ability to perform multiple tasks without compromising quality.
  • Interpersonal skills, team spirit and positive working relationships. 
  • Good writing, editing and presentation skills.

Required Skills and Experience

Education:    

  • Be enrolled in a graduate school programme (second university degree or equivalent, or higher);
  • Be enrolled in the final academic year of a first university degree programme (minimum Bachelor’s level or equivalent);
  • Have graduated with a university degree (as defined in (a) and (b) above) and, if selected, must start the internship within one-year of graduation. 

Experience:

  •  If there is would be an asset.

Language:    

  • Fluency in English and Swahili.

Conditions:

  • UNDP internship programme does not provide a salary or remuneration for the internship;
  • All the expenses connected with the internship will be borne by the intern, sponsoring Government or institution;
  • UNDP accepts no responsibility for costs arising from accidents and/or illness or death incurred during the internship;
  • The intern is responsible for obtaining necessary visas and arranging travel to and from the duty station where the internship will be performed;
  • Interns are not eligible to apply for, or be appointed to, any post in UNDP during the period of the internship or for six months immediately following the expiration date of internship;
  • The intern must provide proof of enrollment in health insurance plan;
  • Interns are not staff members and may not represent UNDP in any official capacity;
  • Only those students who will return to their studies upon completion of their internship assignments are eligible.