Background

The objective of the United Nations (UN) Clinic is to provide primary clinical care and occupational health services to all locally and internationally recruited personnel of the UN Common System and their recognized dependents in Zimbabwe.

Proposed consultancy:

  • Treatment capability;
  • Treatment of common illnesses;
  • Advance life support (airways maintenance, ventilation, haemorrhage control, treatment of shock and dehydration);
  • Trauma management (fracture immobilization, wound and burns management, infection control, analgesia);
  • Minor surgery;
  • Medical evacuation support;
  • Preventive medicine.

Duties and Responsibilities

The UNDP-run UN Clinics shall provide the following minimum of standard services that may be subject to revision following endorsement by UN Medical Services Division and agreement by the signatories to the MoU:

  • Primary clinical care to UN Common System personnel;
  • Provide primary health care and emergency services in response to accidents occurring at the duty station for up to the approved number of personnel and their eligible dependents, with approved and established capacity for ambulatory patients per day;
  • Conduct periodical medical examinations when needed and arrange for any necessary investigations;
  • Perform minor surgical procedures under local anesthesia, e.g., sterilization and suture of wounds, excision of lumps;
  • Perform emergency resuscitation procedures such as maintenance of airway and breathing, control of haemorrhage, and treatment of shock;
  • Triage, stabilize, and evacuate a casualty to the next level of medical care;
  • Maintain sufficient holding capacity for stabilization and support pending referral to higher-level care;
  • Administer routine vaccinations and other disease prophylaxis measures required as per WHO advice for a respective country;
  • Perform basic diagnostic and laboratory tests;
  • Provide consultation and treatment for acute medical conditions for walk-in patients;
  • Continue management or assist in the follow-up of previously diagnosed chronic medical conditions for which treatment has already been started;
  • Provide necessary diagnostic tests required by clinical conditions, either onsite or through local referrals;
  • Facilitate staff access to local medical facilities and ensure follow-up;
  • Support and facilitate specialist consultations by telehealth measures;
  • Support and facilitate specialist consultations by telehealth measures;
  • Provide early detection in mental health cases and arrange referral to appropriate specialists to facilitate proper treatment and follow up support.

Occupational Health Services

  • Oversee implementation of preventive medical measures for the contingents and personnel under their care;
  • Promote health of the staff, ensuring medical compatibility with job Requirements;
  • Provide travel medical services for staff on official travel, incorporating destination-specific health advice, immunization, prophylactic medications, and travel medical kits;
  • Advise staff members regarding all medical and health issues related to their work;
  • Assess and respond to staff concerns regarding health and ergonomic aspects of their workplaces and other matters related to work environment;
  • Conduct preventive health and health promotion programmes, i.e., blood pressure monitoring, screening of diabetes, screening for alcohol/substance abuse and smoking cessation;
  • Contribute to induction and other health-related training, i.e., first aid training, CPR, etc;
  • Provide continuous support and assist in fully implementing activities and programmes related to the UN HIV/AIDS personnel policy.

Advisory services to the management of all UN Agencies

  • Evaluate, recommend, and arrange for medical evacuation to the recognized regional medical evacuation centres in line with the policies and authority of the staff member’s or personnel’s respective organization and in collaboration with the organization’s medical service; approve such an evacuation;
  •  Advise about sick leave issues and coordinate sick leave case management with staff, supervisors, counsellors, and the respective organizations’ Medical Services;
  • Advise about and assist in reasonable work accommodation for a person who is not able to carry out his/her regular duties on a full-time basis for a specific period;
  • Provide medical advice for disability cases, special dependency, work related illness, or injury and education benefits (e.g. special education grant);
  • Verify appropriateness, reasonableness, and customary value of medical bills as needed.

Other services

  • Organize periodic orientation sessions with all staff on the services provided by the UN Clinic;
  • Produce and keep current a one-page flyer stating the mission and services provided, including contact information and hours of service;
  • Supply, replenish, and update all medical kits in all duty stations within the country, including medical kits for UN official vehicles;
  • Systematically access and liaise with local medical facilities; establish a referral list and keep it current;
  • Contribute to pandemic preparedness planning and implementation, for the UN population, when and where required in conjunction with WHO.

Competencies

Professionalism:

  • Knowledge of clinical, occupational and tropical/travel medicine;
  • Formal training in CPR and, preferably in BCLS and ACLS or equivalent emergency medical care;
  • Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results;
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  • Motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations;
  • Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Communication: 

  • Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately;
  • Asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience;
  • Demonstrates openness in sharing information and keeping people informed.

Planning & Organizing: 

  • Develops clear goals that are consistent with agreed strategies;
  • Identifies priority activities and assignments; adjusts priorities as required;
  • allocates appropriate amount of time and resources for completing work;
  • Foresees risks and allows for contingencies when planning;
  • Monitors and adjusts plans and actions as necessary; uses time efficiently.

Client Orientation:

  • Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view;
  • establishes and maintains productive partnerships with clients by gaining their trust and respect;
  • identifies clients’ needs and matches them to appropriate solutions;
  • monitors on going developments inside and outside the clients’ environment to keep informed and anticipate problems;
  • keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

Required Skills and Experience

Education:

  • Doctorate in Medicine (MD) or equivalent qualification;
  • Current registration without restrictions to practice medicine in Zimbabwe or another UN member state is required; 
  • Post graduate training in one of the clinical medical specialties (Note – formal post-graduate training in Occupational Health, Tropical Medicine, General Practice or Primary Care would be regarded as a medical specialty). MD (or equivalent) degree along with qualifying experience may be accepted in lieu of post graduate training;
  • Additional training in Pre Hospital Trauma Life support (PHTLS), ACLS, BLS, ATLS is an advantage.

Work Experience:

  • A minimum of seven years of progressively responsible clinical management experience in one of the areas of medicine.

Languages:

  • English and French are the working languages of the UN Secretariat. For the position advertised, fluency in oral and written English is required.

  Timeline, Reporting & Quality Control for the Assignment

  • The consultancy will be on call basis over a three year period;
  • The Locum Doctor contractors will work directly under the UN Physician and will report to the Physician on a regular basis;

Evaluation process:

The Consultant will be evaluated based on the qualifications and the years of experience, as outlined in the qualifications/requirements section of the ToRs. In addition, the Consultant will also be evaluated on the following methodology:

Cumulative analysis: When using this weighted scoring method, the award of the contract should be made to the Consultant whose offer has been evaluated and determined as:

  • Responsive/compliant/acceptable; and
  • Having received the highest score out of a pre-determined set of weighted technical and financial criteria specific to the solicitation;

Technical Criteria weight: 70%.

Interview Criteria weight: 30%.

  • Interviews will be conducted to assess the candidates selected after the technical evaluation process

Final selection: Only the candidate with the highest ranked will be selected.

Note:

Only the highest ranked candidates who have obtained a minimum of 49 points (70%) on the technical evaluation will be considered for the financial evaluation.

UN is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

Application submission details:

Submissions of application should be made electronically to the email below and should include the following documents:

 Subject title of application email: Locum Doctor at the UN Clinic Harare                     

Application email address: bidstechnical.zw@undp.org

Requests for any clarification on the position should be submitted to procurement.zw@undp.org. Clarification requests submitted to any other email address will not be responded to.