Background

The Integrated Talent Management Unit is responsible for designing strategies, solutions, tools and services that enable and facilitate more effective and impactful people decisions, and help shape a workplace where individuals thrive and teams excel. The Unit includes several service lines e.g. competency management, job design and classification; talent sourcing, onboarding, and succession management; diversity, employee engagement, and staff well-being; performance management, learning and leadership development, and career management. It also includes a distinct service line for internal management consulting which enables strategic positioning, resources alignment and business process reengineering.

The mission of ITM is to enable effective management of UNDP talent through full integration of all aspects of talent management. Such an approach incorporates data from a variety of processes from recruitment, to performance management, learning, and development, and translates it into a coherent ‘employee life cycle' centered around one competency framework aligned with the UNDP Strategic Plan.

In this context the Talent Development Unit (TDU) is a centre of expertise that designs and delivers state of the art learning and development solutions to UNDP staff worldwide. Through the delivery of large scale leadership development programmes; tailored development programmes for key leadership roles; an extensive offering of high quality online courses on UNDP’s core business and professional certification programmes as well as customised development planning and career management tools, it enables and supports UNDP staff to build skills, grow and leverage the power of learning across all areas of work.

TDU’s role is to utilize continuous learning models to create development solutions that solve organizational problems, support organizational performance and engage staff. It is essential that UNDP staff continuously develop their knowledge, skills, experiences and strengths.

The Learning Intern’s primary function is to support the Leadership Development Pathway (LDP), which is a leadership development experience targeted to prepare and build the competencies of people managers in the organization. The LDP’s target audience is people managers throughout UNDP. It is estimated that between 1000-1500 managers will benefit from this programme over a period of three years.

Secondly, the Learning Intern will be working on supporting the design, preparation, implementation and evaluation of workshops and other learning activities organized by the Integrated Talent Management Team in the Office of Human Resources (OHR) during the course of the assignment.

The job requires creativity, enthusiasm in learning, and the ability to meet deadlines and maintain high-quality of output working under pressure. The ability to use good judgment and experience working in a multi-cultural setting are critical.

Duties and Responsibilities

Leadership Development Pathway:

  • Provide operational support to the Leadership Development Pathway in connection with preparation, enrollment, reporting, and evaluation of the programme;
  • Provide support in communicating effectively with programme participants throughout the learning process (emails, social platforms…);
  • Follow through on participant feedback, progress and integrates the feedback to future programmes, if applicable;
  • Assists in putting together and coordinating webinars and other learning activities and materials associated with the programme;
  • Assists in carrying out surveys, assessment and feedback analysis to monitor the impact of learning and evaluate overall programme effectiveness.

Workshops support:

  • Ensures internal and external communication including the usage of social media;
  • Creates and maintains workshop websites for participants and speakers;
  • Coordinate and pull together a website and a brochure with prerequisite knowledge and resources for the participants;
  • Updates workshop information in the learning management system;
  • Participates in the design of case-based learning activities;
  • Supports the delivery of the workshop;
  • Compiles and analyzes the evaluation data after the workshop;
  • Provides logistic support to the workshop during the delivery week (e.g. technology, passes, food etc);
  • Responds to questions of participants coming from all over the world; and
  • Assists in the video shooting and production.

Competencies

Excellent communication skills;

  • Excellent organizational skills;
  • Attention to details;
  • Identifies priority activities and assignments;
  • Works collaboratively with colleagues to achieve organizational goals;
  • Maintain confidentiality

 

Required Skills and Experience


Education:

  • Student enrolled in a graduate school programme (second university degree or equivalent, or higher);
  • Be enrolled in the final academic year of a first university degree programme (minimum Bachelor’s level or equivalent);
  • Have graduated with a university degree (as defined in (a) and (b) above) and, if selected, must start the internship within one-year of graduation.

Experience:

  • Sound knowledge in computer skills (experience woring with an LMS is an asset but not required).