Background

UNDP Kuwait CO here uses a broadband remuneration system for its Service Contract Holders. Individuals contracted under SC modality are considered as local personnel and not UN staff members. Therefore, they are not covered by UN Staff Regulations and Rules.

The Service Contract remuneration system and salary scales are distinctly different than UN staff salaries in purpose, design, comparator labour market and percentile within targeted labour market. The SC remuneration system is designed to provide for wide remuneration ranges which support flexibility in engagement and movement through service quality evaluation measures.

Engagement of personnel using the SC modality is not intended to support extended employment, nor create a career track. Individuals hired under Service Contracts are typically engaged only by UNDP for the duration of a project, and are therefore expected to return to the national labour market at the conclusion of the project or when the function is no longer required by the project.

The basis for the establishment of conditions of service for SC holders is the corresponding local labour market and must be consistent with prevailing levels of pay for similar services, similar contract conditions and comparable work in the local labour market. It is therefore necessary to gather information on local conditions of employment in a structured manner to support construction of SC remuneration scales. In keeping with the objective of simplicity, SC remuneration scales must be designed to be comprehensive, inclusive of the value of typical allowances and benefits that are found in the local labour market. The objective here is not to manage separate allowances and benefits for SC holders. Rather, the value of these should be included in the remuneration scales such that these scales are broadly competitive with the total remuneration values for the desired market position.

Given this, the remuneration package under the SC is set at the gross level and may include an additional lump sum for participation in national social insurance programmes that are mandatory.

The process for establishing Service Contract remuneration scale must be simple and transparent. The contents succeeding section of this TOR aimed at providing structural guidance that will make the process straight forward and consistent across duty stations in a more structured approach.

UNDP Kuwait CO here would like to update the current remunerations of Service Contract holders in accordance with the set standards and procedures in the UNDP Handbook on Setting Remuneration for Service Contract Personnel herein referred to as Annex A.

In this context, UNDP would like to engage the services of a reputable and technically qualified individual with extensive expertise in labour market analyses, management and organizational development to undertake the salary survey process. UNDP therefore hereby solicits proposals from interested individuals to conduct a salary survey and support UNDP in establishing a revised and reasonable salary scale for SC holders based on the latest prevailing market rates and in accordance with the procedures provided in Annex A.

Objectives:

In accordance with the established UNDP Policies governing Service Contracts (see Annex B); and based on the established UNDP methodology described in the handbook on setting remuneration for Service Contract Personnel (Annex A), and existing SC salary scale; the selected individual will conduct an independent survey for the purpose of updating the current salary scale for its Service Contract holders in line with the prevailing local market rates for similar work of comparable quality, complexity and difficulty.

Upon completion of the survey, the results will be shared with other UN agencies applying similar contractual modalities, complexity and difficulty.

Duties and Responsibilities

SCOPE OF WORK, RESPONSIBILITIES AND DESCRIPTION OF THE PROPOSED ANALYTICAL WORK

a)     The selected individual guided by the requirements of the Handbook shall, compile and suggest to UNDP a list of employers which may be considered as comparators, for the purpose of establishing SC remuneration. The list shall be subjected to final approval by UNDP. The comparator employers recommended must meet the criteria specified in the Handbook.

b)     Where the comparators are partners of UNDP, or known to UNDP, including other UN agencies, UNDP shall assist the selected individual in determining the right contact persons in order to carry out the survey. However, knowledge of the local market and the ability to identify and reach out to appropriate comparator employers is a critical deliverable of the selected vendor.

c)     The individual shall collect the following information from each of these Comparators:

i.         Job descriptions of the positions similar to those identified in the Handbook for the purpose of Job matching on the nature, complexities and responsibilities of each position of existing SC levels;

ii.         Collect and analyze the salary structures and associated benefits (including typical allowances and benefits package both monetary and non-monetary) of the selected comparators organizations for existing SC Job descriptions.

iii.          Summary information on the comparator employer (size, number of employees, length of time present in the location, etc. as specified in the Handbook).

d)     The individual shall present a draft analysis report to UNDP Kuwait CO here and make recommendations on the proposed salary scale. Taking into consideration other UN agencies’ scales for similar contractual (non-staff member) modalities.

e)     The individual shall prepare a Final Report, incorporating comments from UNDP, containing all of the items listed in Section 4 below.

The individual shall maintain complete confidentiality of all data and documents provided by selected comparator employers and by that of UNDP. Data from comparator employers will be shared with UNDP only and either in aggregate or without organization name designation.

EXPECTED OUTPUTS AND DELIVERABLES

Based on the established UNDP Handbook on Setting Remuneration for Service Contract Personnel and within the time frame specified, the contracted individual is expected to submit a report which includes, but not limited to, the following outputs:

·       A work plan as to how the survey will be conducted, major milestones and tasks and deliverables dates;

·       Details and Summary of data collected from the Comparators showing TOR matches and the evaluation of their remuneration package.

·       The Minimum and Maximum Remuneration values of all job matches obtained from the comparators.

·       A report on final survey findings with comparison and analysis of the survey results, recommendations related to remuneration packages.

·       A summary table of Comparators practices on remunerations compared to UNDP Service Contract salary scale.

·       A proposal with options for a revised remunerations scale for SC holders as set out in the UNDP Handbook on Setting Remuneration for Service Contract Personnel (options at the 40th, 50th and 60th Percentile levels).

·       A comparison of other UN salary scales for similar contractual modalities;

·       All completed questionnaires together with relevant salary scales and all relevant documentations and correspondences received from the respective comparators.

·       As and when required by UNDP, the individual shall conduct a presentation of the process and the results to any relevant audience that UNDP may organize.

 

The duration and timeline of the deliverables is indicated in the below table:

 

 

Deliverables/ Outputs

 

Estimated Duration to Complete

 

Target Due Dates

 

Payment schedule in percentage

 

Review and Approvals Required (Indicate designation of person who will review output and confirm acceptance)

·         A work plan as to how the survey will be conducted, major milestones and tasks and deliverables dates

1 week   

1 week after the start of the contract

10%

 

Operations Manager

·       Details and Summary of data collected from the Comparators showing TOR matches and the evaluation of their remuneration package.

·       The Minimum and Maximum Remuneration values of all job matches obtained from the comparators

5 weeks

5 weeks’ after the start of the contract

20%

Operations Manager

·       A report on final survey findings with comparison and analysis of the survey results, recommendations related to remuneration packages.

·       A summary table of Comparators practices on remunerations compared to UNDP Service Contract salary scale.

1 week

6 weeks’ after the start of the contract

10%

Operations Manager

·       A proposal with options for a revised remunerations scale for SC holders as set out in the UNDP Handbook on Setting Remuneration for Service Contract Personnel (options at the 40th, 50th and 60th Percentile levels).

·       A comparison of other UN salary scales for similar contractual modalities;

 

1 week

7 weeks’ after the start of the contract

30%

Operations Manager

·       All completed questionnaires together with relevant salary scales and all relevant documentations and correspondences received from the respective comparators.

·       As and when required by UNDP, the individual shall conduct a presentation of the process and the results to any relevant audience that UNDP may organize.

1 week  

8 weeks’ after the start of the contract

30%

Operations Manager

Competencies

The below listed competencies and skills are essential for the assignment.

·       Familiarity with labor market issues

·       Ability to render consulting services in the most professional, effective and efficient manner Demonstrates/safeguards ethics and integrity;

·       Very good communication and inter-personal skills;

·       Committed and result- oriented;

·       Respectful of other’s cultures;

·       Positive approach and attention to details;

Familiarity with the UNDP rules and regulations and experience within UN system for similar surveys would be an added advantage.

Required Skills and Experience

. Academic Qualifications:

  • Master degree in management, human resources or related fields.

II. Years of experience:

·       At least 3 years of experience undertaking salary survey for nonprofit organizations;

·       Minimum 1 year of experience in the area of compensation and benefit analysis, preferably for international organization;

·       Excellent writing and presentation skills (all required reports shall be written in English).

Sample draft reports to be provided at least 1 copy/link

·       Familiarity with the UNDP rules and regulations and experience within UN system would be an advantage.

III. Language:

·       Fluency in English is a must

·       Fluency in Arabic is preferable

1.     Institutional Arrangement

The work of the individual that will be engaged shall be supervised by UNDP Operations Manager and/or the Head of the Human Resources Team in UNDP Kuwait CO . As such, submission of the individual’s reports shall be coursed through them. The confirmation of acceptability of report contents, the authorization of disbursement of payment, and evaluation of performance shall all be undertaken by these UNDP personnel.

The UNDP Operations Manager and/or the Head of the HR Team may bring in other parties within UNDP or the UN system to assist in the review of the outputs, as and when deemed necessary.

2.     Duration of the Work[1]

The task is expected to be completed within eight (8) weeks from the date of signing of the contract. The individual, therefore, is required to prepare and submit the entire plan in a way that allows the achievement of all deliverables within 8-weeks period

3.     Duty Station

The selected individual shall not be required to be present at UNDP office, and may work in its own office with coordinated visits to UNDP. As and when required by UNDP, he/she is also expected to visit comparators in the course of undertaking the assignment.

4.     EVALUATION

Selection process:

Cumulative analysis

When using this weighted scoring method, the award of the contract should be made to the individual consultant whose offer has been evaluated and determined as:

a) responsive/compliant/acceptable, and

b) Having received the highest score out of a pre-determined set of weighted technical and financial criteria specific to the solicitation:

Total score=Technical Score + Financial Score.

Technical Criteria weight - 70%, 700 scores maximum 

Financial Criteria weight - 30%. 300 scores maximum

Only candidates obtaining a minimum of 490 from 700 point in the Technical part of evaluation would be considered for the Financial Evaluation

The lowest technically qualified proposal receives 300 points and all the other technically qualified proposals receive points in inverse proportion according to the formula:

P=Y*(L/Z), where

P=points for the financial proposal being evaluated

Y=maximum number of points for the financial proposal

L= price of the lowest price proposal

Z=price of the proposal being evaluated

The selection of candidates will be done in 3 stages:

1st stage: Prior to detailed evaluation, all applications will be thoroughly screened against eligibility criteria (minimum qualification requirements) as set in the TOR in order to determine whether they are compliant/non-compliant.

Shortlisting criteria  

1

Master degree in management, human resources or related fields

2

At least 3 years of experience undertaking salary survey for nonprofit organizations

3

Fluency in English language

 

2nd  stage: Evaluation of technical proposals

Short-listed candidates will be evaluated based on the following criteria. Only candidates obtaining a minimum of 490 points (70%) at the Technical Evaluation would be considered for the Financial Evaluation.

Technical Evaluation Criteria (Desk review and Interview based)

Maximum obtainable points – 700;   Threshold – 490 points

At least 3 years of experience undertaking salary survey for nonprofit organizations

For each additional year of experience – 10 points, but no more 50 points in total

100

50

Minimum 1 year of experience in the area of compensation and benefit analysis, preferably for international organization

For each additional year of experience – 10 points, but no more 50 points in total

80

 

50

Excellent writing and presentation skills (all required reports shall be written in English).

Sample draft reports to be provided at least 1 copy/link

80

Familiarity with the UNDP rules and regulations and experience within UN system would be an advantage

50

Fluency in English

51 - 60 points - excellent

40 - 50 points - very good

26 – 39 points – good

11 – 25 points – satisfactory

0 - 10 points – poor

60

Technical proposal with clear methodology presented

230

Financial Evaluation Criteria

Maximum obtainable points – 300 (30%)

3rd stage: Financial evaluation

Cumulative analysis will be used based on the following methodology: All the offers of individual consultants who scored 490 (70% from 700) and more points during the desk review are acceptable for financial evaluation. The lowest financial qualified proposal receives 300 points and all the other technically qualified proposals receive points in inverse proportion according to the formula:

Formula applied

P=y(µ/z)

P=points for the financial proposal being evaluated

 

y=maximum number of points for the financial proposal equal to 300

 

µ=the lowest priced proposal

 

z=price of the proposal being evaluated

 

The candidate achieving the highest cumulative score for both Technical and Financial evaluations will be recommended by the Evaluation Committee for contracting.

 

DOCUMENTS TO BE INCLUDED WHEN SUBMITTING THE PROPOSALS. ALL DOCUMENTS SHOULD BE SCANNED AS ONE FILE AND UPLOADED WITH SUBMISSION.

Following documents should be submitted:

a)     Duly accomplished and signed Offeror’s letter/filled-in template to UNDP confirming interest and Breakdown of Costs Supporting the Final All-Inclusive Price as per Template. If an Offeror is employed by an organization/company/institution, and he/she expects his/her employer to charge a management fee in the process of releasing him/her to UNDP under Reimbursable Loan Agreement (RLA), the Offeror must indicate at this point, and ensure that all such costs are duly incorporated in the financial proposal submitted to UNDPhttp://www.kw.undp.org/content/kuwait/en/home/operations/procurement.html;

b)     Complete and signed cv OR P11 form, indicating all past experience from similar projects, as well as the contact details (email and telephone number) of the Candidate;

c)     At least three (3) professional references;

d)     Brief description of why the individual considers him/herself as the most suitable for the assignment, and description of Approach to Work (Methodology)

[1] The IC modality is expected to be used only for short-term consultancy engagements.  If the duration of the IC for the same TOR exceeds twelve (12) months, the duration must be justified and be subjected to the approval of the Director of the Regional Bureau, or a different contract modality must be considered.  This policy applies regardless of the delegated procurement authority of the Head of the Business Unit.