Background

Note: This internship is only open for Angolans and Residents of Angola.

The UNDP internship programme offers an outstanding graduate-level student the opportunity to acquire direct exposure to UNDP's work with the objective of deepening his/her knowledge and understanding of UNDP’s goals, principles and activities. It is designed to complement development-oriented studies with practical experience in various professional aspects.  

Interns are not financially remunerated by UNDP.

Objective of the internship: improve ICT Unit capacity in providing end user support.

Duties and Responsibilities

Provides effective support focusing on achievement of the following results:

  • Provides daily on-site support on the usage of software and hardware to the end-users;
  • Researches and retrieves the data from various sources; preparation of statistical charts, tables and reports as required;
  • Helps to ensure that information and communication technology (ICT) equipment is in good working condition and assists with maintenance and minor repairs;
  • Assists in the installation of commercial and in-house software and related upgrades;
  • Responds to end-user needs regarding network access
  • Supports equipment inventory and ICT Unit record-keeping;
  • Perform other duties as tasked and deemed necessary for the overall delivery of the unit´s activities.

Competencies

Corporate Competencies:

  • Demonstrates keen interest in the work of the UN, and of UNDP in particular;
  • Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability.

Functional Competencies:

  • Reasonable IT skills and knowledge;
  • Understanding of UN/UNDP mandates and specifics of activities;
  • Ability to handle a large volume of work possibly under time constraints;
  • Consistently approaches work with energy and a positive, constructive attitude, pro-activity;
  • Remains calm, in control and good humored even under pressure.

Required Skills and Experience

Education:    

Applicants to the UNDP internship programme must at the time of application meet one of the following requirements:  

  • a) Be enrolled in a graduate school programme (second university degree or equivalent, or higher);
  • b) Be enrolled in the final academic year of a first university degree programme (minimum Bachelor’s level or equivalent) in Business or Public Administration, Human Resources or related social sciences.
  • c) Have graduated with a university degree in Business or Public Administration, Human Resources or related social sciences (as defined in (a) and (b) above) and, if selected, must start the internship within one-year of graduation.

Experience:    

  • No experience required.

Language Requirements:    

  • Fluency in Portuguese and English knowledge. 

Conditions of internship:

  • UNDP internship programme does not provide a salary or remuneration for the internship;
  • UNDP accepts no responsibility for costs arising from accidents and/or illness or death incurred during the internship. 
  • All the expenses connected with the internship will be borne by the intern, sponsoring government or institutions;
  • Interns are not eligible to apply for, or be appointed to, any post in UNDP during the period of the internship or for six months immediately following the expiration date of the internship;
  • Interns are not staff members and may not represent UNDP in any official capacity.

Selected candidates much submit the following documents:

  • Letter of intent/motivation;
  • Letter confirming University enrolment or copy of completed university degree.