Background

This position is part of the UN Monitoring Mechanism (UNMM), established by the United Nations Security Council (SC) through SC resolution 2165, under the authority of the United Nations Secretary-General.

Under the overall guidance of the Chief and direct supervision of the Team Leader, the Monitoring Support Officer (MSO) provides support to UNMM Monitoring Teams. He/she supports the preparation and implementation of monitoring activities and facilitates dialogue with national authorities, UN agencies, organizations and local stakeholders involved in cross-border operations, in particular custom authorities.

Interested applicants are encouraged to review the detailed Job Description and apply through www.tr.undp.org. Please fill the UN Personal History Form (P11) along with your CV as a single document. Only short-listed candidates will be contacted. No telephone and/or e-mail inquiry will be responded.

Duties and Responsibilities

Under the supervision of the UNMM Team Leader, the incumbent is expected to perform the following tasks:

• Ensure regular contact with local authorities with a view to ensuring an enabling environment for the UNMM;
• Facilitate effective partnerships with humanitarian stakeholders, in particular local authorities, NGOs and UN agencies, to ensure smooth operation for the UNMM;
• Coordinate the monitoring activities with local stakeholders, in particular customs authorities and private contractors; support communication with them on the ground;
• Liaise with the Logistic Cluster and UN agencies regarding the planning and preparation of cross-border operations;
• Assist the Team Leader in identifying capacity requirements for monitoring operations and planning the deployment of teams accordingly;
• Contribute inputs to Lessons Learned and After Action Review exercises with a view to updating monitoring procedures and working processes;
• Provide logistics support to the monitoring teams as required;
• Represent the UNMM in relevant coordination forums;
• Serve as office focal point for the logistics coordination meetings; make sure that issues of concern to the UNMM are raised at the level of these meetings;
• Assist the UNMM senior management in organizing meetings with high-level authorities and provide translation support as appropriate;
• Support documentation and maintenance of monitoring records;
• Any other related tasks assigned by the supervisor.

Effective partnerships are maintained with all relevant stakeholders. The UNMM has support from the local authorities and the UNMM has excellent working relationships with the Logistics Cluster, UN agencies, NGOs and private contractors. Monitoring operations are conducted efficiently as a result.

Competencies

Core Values:

• Integrity – An ability to work honestly, openly, impartially and in accordance with the values of the United Nations.
• Professionalism – An ability to work in a calm, competent and committed manner; is conscientious and efficient in meeting commitments, observing deadlines and achieving results.
• Respect for Diversity – An ability to work effectively, respectfully, and inclusively with people from different backgrounds and with different perspectives.

Core Competencies:

• Communication – Clearly and effectively speaks and writes, tailoring language, tone, style and format to different audiences; Listens to others, correctly interprets messages from others and responds appropriately;
• Teamwork – Works collaboratively with colleagues to achieve organizational goals; Builds consensus for task purpose and direction with team members; Solicits input by genuinely valuing others’ ideas and expertise and is willing to learn from others.
• Planning & Organizing – Identifies priority activities and assignments, adjusting priorities as required; Allocates appropriate amount of time and resources for completing work; Foresees risks and allows for contingencies when planning.
• Accountability – Adheres to organizational rules, regulations and standards; Delivers outputs for which one has responsibility within prescribed time, cost and quality standards.
• Client Orientation – Provides services, support, advice, guidance to internal or external clients, and seeks to see things from their points of view; Establishes and maintains productive partnerships with clients by gaining their trust and respect.
• Creativity – Actively seeks to improve programmes or services; Demonstrates resourcefulness by finding new solutions to address operational or strategic problems.
• Commitment to Learning – Keeps abreast of new occupational/professional developments; Contributes to the learning of colleagues and subordinates; Provides constructive security advisory, training, coaching and feedback for others.

Managerial Competencies:

• Leadership – Is proactive in developing strategies to accomplish objectives; Empowers others to translate vision into results; Establishes and maintains relationships with a broad range of people to understand needs and gain support.
• Building Trust – Operates with transparency; Places confidence in colleagues, staff members and clients; Treats sensitive or confidential information appropriately.

Judgment/Decision Making – Identifies key issues in complex situations; Considers potential positive and negative impacts of decisions on others and on the Organization; Determines that the actions proposed will satisfy the expressed and underlying needs for the decision.

Required Skills and Experience