UN WOMEN Jobs - 76252- Consultancy for the Organizational Development Exe

Consultancy for the Organizational Development Exercise (ODE) of the National Commission for Women and Children, Royal Government of Bhutan

Advertised on behalf of

UN WOMEN

Location :

BHUTAN

Type of Contract :

Individual Contract

Starting Date :

20-Dec-2017

Application Deadline :

17-Dec-17 (Midnight New York, USA)

Post Level :

International Consultant

Duration of Initial Contract :

45 days

Languages Required :

English

Expected Duration of Assignment :

45 days

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence. UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

Background

The National Commission for Women and Children (NCWC) was established in 2004 as the national machinery mandated to promote and protect the rights of women and children. The NCWC was established, as a semi-autonomous body under the Ministry of Health by the Council of Ministers vides Order No. COM/03/04/487 dated 29 January 2004. Full autonomy was granted to the Commission through Government Order No. Lhenzhung/CAD-03/08/344 dated 12 September 2008.

The work of the Commission is guided by the Constitution of the Kingdom of Bhutan; the Convention on the Elimination of All Forms of Discrimination Against Women (CEDAW); the Convention on the Rights of the Child (CRC) and its two Optional Protocols on the Sale of Children and involvement of Children in armed conflict; the two SAARC Conventions on preventing and Combating Trafficking in Women and Children and the Promotion of Child Welfare in South Asia; and commitments under the Beijing Declaration and Platform for Action 1995 and the Yokohama Global Commitment 2001.

The NCWC is the competent authority for the Child Care and Protection Act 2011 (CCPA), Child Adoption Act 2012 (CAA) and the Domestic Violence Prevention Act 2013 (DVPA). As such, with its limited resources it has been fulfilling its multifaceted responsibilities as a:

Commission overseeing and monitoring the promotion and protection of the rights of women and children and any violation of these rights; and
Social welfare organization that is also tasked with the responsibility of implementing the provisions of the CCPA, CAA and DVPA and delivering social services to women and children in need of care and protection.

With the increasing population and complexities of protection issues women and children are faced with, preventive and response programs need to be stepped up through the adoption of a sustainable approach. The establishment of a women and child protection system drives the need for delivery of professionalized prevention and protective services responding to the needs of women and children.

Therefore, the need to explore possibilities of bifurcating the implementing and monitoring roles of the NCWC is vital, whereby the role of implementing service delivery programs including social protection and management of individual cases of women and children in need of care and protection, and the monitoring, advocacy and reporting mandates are clearly specified in the structure, staff, skills and system of the organization.

Given that women and children are more vulnerable to being exploited, it is imperative that a robust accountability mechanism be instituted as part of the protection system. While CSOs can supplement the work of the government, independent case management cannot be carried out by CSOs. The lead must be taken by the government, with CSOs supplementing to provide expertise where it is lacking.

Objectives:

The objective of the ODE is to review the current set up in order to increase implementation of the legal and policy framework and streamline the approach towards promoting and protecting the rights of women and children, resulting in:

Enhanced coordinated effort within the government and with CSO partners;
Efficient use of available resources (human, financial and infrastructural);
The provision of effective and appropriate delivery of required services; and
The professionalization of services.

This would require an assessment of the strategy (what competitive advantages the organization has and how this can be further utilized; structure (the way staff are specialized and tasks/roles divided and what structure would enable the organization to deliver its mandate the most optimally); systems (formal processes and procedures in place and how these could be improved); skills & staff (capabilities of the staff to complete what is required of them and what other specialized skills are needed); shared values (vision and mission: sharing of organizational values); and style (the culture and leadership style of the organization and its relationship with external organizations). (ref: Mckinsey’s 7S Model)

Vision, Mission and Functions of the NCWC

The Vision:

A happy nation of children, women and men living in harmony with equality and respect in all spheres of life.

The Mission:

To protect and promote the rights of women through gender responsive interventions;
To protect and promote the rights of children through child responsive interventions.

The Objectives:

Review, reform, initiate and support legislations, policies, plans, projects and activities from a gender equality perspective;
Review, reform, initiate and support legislations, policies, plans, projects and activities from a child sensitive perspective.

Functions are:

Review and formulate gender responsive and child sensitive policies;
Advocate for gender equality and child sensitive legislation, policies and plans;
Create awareness and sensitization for all stakeholders;
Coordinate and partner with stakeholders on issues pertaining to women and children;
Coordinate the preparation and submission of reports at the national, regional and international levels (CRC, CEDAW, UPR, SAARC Conventions);
Monitor and evaluate all activities pertaining to issues related to women and children;
Mobilize resources for the NCWC, collaborating partners and relevant implementing;
CSOs/NGOs;
Develop, propose and support gender responsive and child sensitive programs and activities;
Build and strengthen the capacities of Gender Focal Persons (GFPs), Child Protection Focal Persons (CPFPs) and the Gender Expert Group (GEG).

In addition, the Commission is mandated to protect the rights and welfare of women and children in need of care and protection in accordance to the three Acts (CCPA 2011, CAA 2012 and DVPA 2013) through the establishment of an effective and sustainable protection system. This entails the following:

Accreditation and monitoring of service providers in consultation with relevant stakeholders;
Management and referral of individual cases in coordination with other government and non-government agencies as per approved SOPs and guidelines;
Implementation of social protection programs (issuance of living assistance and allowances);
Management of shelter homes for various categories of vulnerable groups;
Provide counseling and other psycho-social services;
Carry out other responsibilities:
- Management of Protection Officers, counsellors and volunteers working with vulnerable groups;
- Coordinate with relevant organizations in relation to the professional development of Protection/Social Workers and counselors, gender and child specialists, etc.; and
- Maintain a comprehensive data management system on cases and other issues in relation to vulnerable groups.

The following are some of the issues and challenges faced by the NCWC in the delivery of its mandate:

A prevalent culture of silo thinking with weak coordination;
Insufficient skills and competencies for required tasks;
Weak buy in and coordination support from other sectors and stakeholders; and
Unclear roles, duplication of tasks, and functions overlap.

Duties and Responsibilities

Objectives of The Consultantcy

The objective of the consultancy is to provide the National Commission for Women and Children (NCWC), Royal Government of Bhutan the required technical advice and support in its restructuring in order to deliver its mandate effectively and efficiently and respond to the needs of women and children in need of care and protection. The consultant will be required to:

Assess and propose the appropriate organizational structure to deliver the mandate of the NCWC;
Define the institutional arrangements that will be required to deliver its services and bridge policy/legislation and implementation gaps;
Refine the functions and structure in accordance to its legislations and policy mandate;
Develop and draft the appropriate job descriptions of the various human resources existing and proposed.

Duration and Scope of Work

The consultancy will be completed within the period of 15th December, 2017 to 30th January, 2018 and will include:

Review strategic and policy documents and engage in consultations with key stakeholders to identify the core functions and organizational strategies of the NCWC;
Evaluate whether the structures, systems and staffing are adequate to deliver on strategies and core functions;
Conduct capacity assessment of the staff and on how the functional responsibilities may be optimized/strengthened;
Produce a framework with the skills required, clearly identifying new skills set or existing skills which are no longer required and develop a medium term to long term HRD Plan;
Conduct an assessment as to how to achieve greater efficiencies across the Divisions/Services by streamlining, combining or divesting functions;
Examine current systems and the use of ICT, to improve records management and performance management to contribute to enhanced service delivery; and
Evaluate the core functions the NCWC against other Government and non-Government structures and stakeholders.

Deliverables:

Detailed Workplan:

Methodology, resources required and timeline for completion of tasks.

OD Strategic Plan with a blueprint for its implementation over the short, medium to long term:

Identifying key performance indicators; the skills, competencies and qualifications required by the staff and post levels; job descriptions for posts; the most optimum organizational structure; and

Organizational Restructuring Proposal:

Based on the Strategic Plan, consist of changes in job functions and outline job descriptions of each job function described in the organizational chart/structure.

Coordination / Reporting Relationship

The Consultant will report to and operate under the supervision of the Chief Program Officer, Women/Children Division and will be supported by a technical working group that will comprise of officers deputed by the Royal Civil Service Commission, Royal Government of Bhutan (RGoB) and officers from the NCWC, with the requisite skills to provide technical advice for the approval of deliverables as per RGoB requirements.

Work Schedule with Deliverables:

22nd December 2017:

Methodology, resources required and timeline for completion of tasks. Detailed workplan to be submitted to NCWC;

30th December 2017:

Review strategic and policy documents and engage in consultations with key stakeholders to identify the core functions and organizational strategies of the NCWC;
Evaluate whether the structures, systems and staffing are adequate to deliver on strategies and core functions;
Conduct capacity assessment of the staff and on how the functional responsibilities may be optimized/strengthened;
Produce a framework with the skills required, clearly identifying new skills set or existing skills which are no longer required and develop a medium term to long term HRD Plan; Submit OD Strategic Plan with a blueprint for its implementation over the short, medium to long term – identifying key performance indicators; the skills, competencies and qualifications required by the staff and post levels; job descriptions for posts; the most optimum organizational structure.

15th January 2018:

Conduct an assessment as to how to achieve greater efficiencies across the Divisions/Services by streamlining, combining or divesting functions;
Examine current systems and the use of ICT, to improve records management and performance management to contribute to enhanced service delivery; and
Evaluate the core functions the NCWC against other Government and non-Government structures and stakeholders Submit organizational Restructuring Proposal – based on the Strategic Plan, consist of changes in job functions and outline job descriptions of each job function described in the organizational chart/structure.

20th January 2018:

Stakeholder Consultations to finalize findings and recommendations Report of stakeholder consultation and the first draft of OD report.

30th January 2018:

Final OD report -Final OD report submitted.

Payment Schedule (Linking to deliverables to the extent possible):

22nd December 2017: Detailed workplan to be submitted to NCWC and UNWomen. (10%)
30th December 2017: Submit OD Strategic Plan with a blueprint for its implementation over the short, medium to long term – identifying key performance indicators; the skills, competencies and qualifications required by the staff and post levels; job descriptions for posts; the most optimum organizational structure; (30%)
20th January 2018: Report of stakeholder consultation and the first draft of OD report. (30%)
30th January 2018: Final OD report submitted. (30%)

Competencies

Core Competency:

Integrity:

Demonstrate consistency in upholding and promoting the values of UN Women in actions and decisions, in line with the UN Code of Conduct.

Professionalism:

Demonstrate professional competence and expert knowledge of the pertinent substantive areas of work.

Cultural sensitivity and valuing diversity:

Demonstrate an appreciation of the multicultural nature of the organization and the diversity of its staff. Demonstrate an international outlook, appreciating difference in values and learning from cultural diversity.

Functional Competency:

Demonstrate ability to work in a multicultural, multi ethnic environment and to maintain effective working relations with people of different national and cultural backgrounds;
Create and promote an environment for open and effective communication;
Stay composed and positive even in difficult moments, handle tense situations with diplomacy and tact, and have a consistent behavior towards others.

Required Skills and Experience

Education:

Masters Degree in Social Sciences preferably in Organization Development, Gender Equality Studies and Child Psychology, Protection and Care and other relevant areas.

Experience:

Minimum five years professional level experience in Organization Development and in the area of women and child related issues and establishment of protection systems; and/or experience in the areas of leadership, communication and quality improvement; training and development needs analyses. Excellent leadership and influence skills. Excellent written, verbal and interpersonal communication skills.

Language Requirements:

Fluency in English is required.

Application Procedures:

Duly accomplished Letter of Confirmation of Interest and Availability;
Personal CV, indicating all experience from similar projects, as well as the contact details (email and telephone number) of the Candidate and at least two professional references;
Brief description of why the individual considers him/herself as the most suitable for the assignment, and a methodology on how they will approach and complete the assignment.
Financial Proposal that indicates the all-inclusive fixed total contract price, supported by a breakdown of costs. Based on the deliverables, the consultant should propose missions to Bhutan when necessary. The consultant shall submit the price offer indicating a lump sum all-inclusive cost for the assignment with the Technical Proposal.

Evaluation Criteria:

A two-stage procedure is utilized in evaluating the proposals, with evaluation of the technical proposal being completed prior to any financial proposal being opened and compared. The financial proposal will be opened only for submission that passed the minimum technical score of 70% of the obtainable score of 100 points in the evaluation of the technical proposal. The technical proposal is evaluated on the basis of its responsiveness to the Term of Reference.

In the Second Stage, the financial proposal of all bidders, who have attained minimum 70% score in the technical evaluation, will be compared with score of 30%. The short-listed bidding firm/consultants may be asked for a presentation over skype prior to the final selection. The contract will be awarded to the successful bidder following completion of all evaluation including negotiation (only in exceptional cases), if necessary. The successful bidder should sign a contract with the NCWC to undertake the assignment.

Technical

Academic background (Qualification and years’ experience)
Submit CV (not more than three page with relevant experience)

15 points

Minimum five years professional level experience in Organization Development and in the area of women and child related issues and establishment of protection systems; and/or
Experience in the areas of leadership, communication and quality improvement;
Training and development needs analyses.
Excellent leadership and influence skills. Excellent written, verbal and interpersonal communication skills.

45 Points

Methodology and implementation plan:

a. Details and quality (adequacy) of methodology proposed for the assignment;

b. Detailed implementation plan indicating time frame.

25 Points

Exposure in working with Development agencies and national agencies
Additional resources/logistics which can be made available to conduct the assignment.

15 Points

Sub-total A. (Technical): 100

Technical Score – A   70% (70 Points)
*Financial Score – B   30% (30 Points)
Total (A+B) – Combined Score   100% (100 point)