Two (2) Junior Researcher(s) for a Satisfaction Survey of Social Services received by Roma, Egyptian and People with Disabilities at Municipal level

Location : Tirana, with frequent travel to a maximum of 15 in-country locations, ALBANIA
Application Deadline :28-Jan-18 (Midnight New York, USA)
Type of Contract :Individual Contract
Post Level :National Consultant
Languages Required :
Starting Date :
(date when the selected candidate is expected to start)
Expected Duration of Assignment :A maximum of 15 working days each for the period January - February 2018


The Leave No One Behind (LNB) Project builds upon the vast experience of the UN and UNDP in addressing social inclusion and the needs of vulnerable groups. It will support the implementation of the newly shaped vision of the social sector in Albania, in line with the Sustainable Development Goals (SDGs) and the country’s aspirations towards EU integration. LNB avails of technical expertise and know-how of UN agencies aiming at allowing for greater impact and outreach by focusing on the municipal level and its linkage to the national level. The objective of this four-year programme (2017 – 2021) is to empower vulnerable persons and groups to have equal access to public services and opportunities, to have a voice in public decision-making affecting their lives, and hold the duty bearers accountable.

Since service delivery is realized mostly at local level, the project’s intervention focuses primarily at this level. Two of the three outcomes reflect this thrust – by empowering the beneficiaries in need of measures for their social protection to access and to contribute themselves to their social inclusion (outcome 1), and by capacitating municipalities the service providers to provide services and to promote social inclusion (outcome 2). The third outcome reflects the project’s concern with anchoring its interventions at system level, i.e. to contribute to the further development and implementation of policies relevant for social inclusion, including its funding.

The project’s implementation is the responsibility of the four UN agencies UNDP, UNICEF, UN Women and UNFPA, and funded by Swiss Development Cooperation (SDC).

Duties and Responsibilities

Scope of the assignment

UNDP seeks to contract two (2) qualified professionals to carry out field interviews for a satisfaction survey, which will serve the purpose of collecting gender-disaggregated data on the quality and quantity of social services tailored for and targeting vulnerable groups (focusing on Roma and Egyptian people and on persons with disabilities).

On the short and medium term, the data and information collected by the satisfaction survey will serve as a basis for: 1) establishing baseline information and better monitoring the LNB project’s interventions in support of the Government of Albania, and those of other UN agencies, civil society and relevant development partners, and 2) informing LNB’s internal planning and implementation of activities in support of institutions providing social services for vulnerable groups at sub-national level.

On the long term, the periodic (annual) monitoring and evaluation of the quality and quantity of services provided to vulnerable groups is expected to serve as a good basis for program and project development, for government policy dialogue and for civil society engagement

The contracted professionals, under the supervision of a lead researcher, will work as a team to collect information directly by the vulnerable groups benefiting from / affected by the social services provided at sub-national level in the target municipalities. The information will be collected by using instruments of social research comprising primarily of structured and/or semi-structured questionnaires and, only if necessary, individual or focus group interviews. The vulnerable groups targeted by LNB are located in 15 selected municipalities: Tirana, Durres, Shkodra, Korca, Berat, Ura Vajgurore, Dibra, Lushnja, Fier, Kruja (Fushe Kruja), Lezha, Pogradec, Kukes, Prrenjas and Permet.

It will be the responsibility of the lead researcher to collate the information collected by the junior researchers in accordance to agreed criteria and to provide a descriptive analysis of data indicators and present correlations whenever present. The analysis should be supported with graphs, tables, maps, and other illustrations.

The selected professionals will support the lead researcher to come up with a high-quality, well-written draft by analysing the processed data as well as identify important issues, trace trends whenever they are reported by respondents, and provide conclusions and recommendations that would help the LNB project and the beneficiaries including the service providers, CSOs, DPOs and other development partners to design and/or tailor their short or mid-term interventions benefiting vulnerable groups in Albania.

In particular the survey should provide information about:

  1. The current social services benefiting vulnerable groups (Roma and Egyptian people and persons with disabilities) in the 15 selected locations: a full listing of all services grouped in accordance with location (municipality, region, etc.), type of provision (psycho-social counselling, legal support, institutional, community, etc.), type of institution (residential, day respite care, etc.), governance of services (locally-based locally-provided, locally-based nationally-provided, locally-based regionally-provided, mixed provision, NGO provision, etc.) et cetera.
  2. A mapping of beneficiaries per each location/municipality: a table with gender-segregated data grouped by type of vulnerability (Roma, Egyptians, PwD)
  3. The level of satisfaction of beneficiaries with the current social services: a mixed data (qualitative and quantitative) analysis of each service per each vulnerable group per each location. A specific analysis is required for specific types of disabilities (physical, mental, hearing impairment, sight impairment, sensory, educational disorders, etc.)

The methodology to be used in conducting the Survey would be:

Survey type:                                             

- Mixed (qualitative and quantitative) data collection, with qualitative discourse analysis;


- Questionnaire (with limited face-to-face individual and/or focus group interviews if/when needed)


- (semi) structured questionnaire, up to 30 minutes, standard questions

Fieldwork period:

- February 2018.

Territory and target group:

- Roma, Egyptian and people with disabilities in the following 15 municipalities: Tirana, Durres, Shkodra, Korca, Berat, Ura Vajgurore, Diber, Lushnje, Fier, Kruja, Lezha, Pogradec and Kukes, Prrenjas and Permet,

Sample size:

- Random representative sampling with respondents in all 15 selected municipalities, with an average of 20-30 respondents from each vulnerable group. A total of 200-300 respondents in all 15 municipalities.

Ethical considerations:

- The lead researcher will make sure the interviewers are well acquainted with the sensitivities of questions and that they remain unbiased. Written prior consent of respondents is mandatory.

The survey should be conducted based on a UNDP-approved questionnaire.

Expected Outputs and Deliverables:

  • Survey conducted, data collected and submitted to lead researcher and relevant LNB project staff, support provided to Lead Researcher to draft findings. (within February 2018)

Duration of work

The duration of this assignment is for a maximum of 15 person-days over the period of January – February 2018. The target start date is 25 January 2018.

Payment modality

Payment to the Individual Contractor will be made based on the actual number of days worked, deliverables accepted and upon certification of satisfactory completion by the project manager.


Corporate competences:

  • Demonstrates integrity by modelling the UN's values and ethical standards;
  • Commitment to UNDP’s mission, vision and values; 
  • Sensitivity to cultural, gender, religion, race, nationality and age differences. 

Functional competences:

  • Proven capacity to carry out interviews on social issues as part of national and/or sub-national surveys with vulnerable groups
  • Proven experience in data collection
  • Proven capacity to work as part of a team
  • Very good spoken and written communication skills in both Albanian and English.

Required Skills and Experience

Academic qualifications:

  • University degree in Statistics, Social Sciences, Economics or a Development related discipline is required; graduate (master’s) degree is an asset but not mandatory

Relevant experience

  • At least 3 years of proven involvement with social surveys in Albania (list of participation in field research for the last 3 years)
  • Knowledge of Social Services policies and programmes.
  • Previous experience/familiarity with UNDP or other UN agencies is an asset.


  • Very good written and spoken English and Albanian is essential.


Evaluation Procedure

UNDP applies a fair and transparent selection process that would consider both the technical qualification of Individual Consultants as well as their financial proposals. The contract will be awarded to the candidate whose offer:

  • Is deemed technically responsive / compliant / acceptable (only technically responsive applications / candidates will be considered for the financial evaluation)
  • And has obtained the highest combined technical and financial scores.

Technical Criteria - 70% of total evaluation – max points: 700

Criteria A: Proven involvement/experience with social surveys in Albania – max points: 300

Criteria B: Knowledge of Social Services policies and programme– max points: 200

Criteria C: Educational background– max points: 200

Financial Criteria - 30% of total evaluation – max points: 300

Candidates obtaining a minimum of 70% (490 points) of the maximum obtainable points for the technical criteria (700 points) shall be considered for the financial evaluation.

Contract Award

Candidate obtaining the highest combined scores in the combined score of Technical and Financial evaluation will be considered technically qualified and will be offered to enter into contract with UNDP.


Application Procedure

Qualified candidates are requested to apply online via this website. The application should contain:

  • A letter of interest elaborating on their experience, expertise, motivation and availability for the duration of this assignment (maximum 2 pages).
  • Letter to UNDP Confirming Interest and Availability-please fill in the attached form...
  • List of all relevant social science surveys where they have participated in the past three years, using the table below:


Survey description



















  • Filled P11 form including past experience in similar projects and contact details of referees, please upload the P11 instead of your CV. Download here.
  • Financial Proposal in ALL* - specifying a total lump sum in Albanian Lek  for the tasks specified in this announcement.  The attached template may be used - Please note that the financial proposal is all-inclusive and shall take into account various expenses incurred by the consultant during the contract period (e.g. fee and any other relevant expenses related to the performance of services).
  • Copy of Diplomas and copy of Passport.

*Kindly note that Letter to UNDP Confirming Interest and Availability and Financial Proposal are two separate documents and should be both part of your application.

How to Submit the Application:

How submit your application online, please follow the steps below:

  • Download and complete the UN Personal History Form (P11) for Service Contracts (SCs) and Individual Contracts (ICs);

  • Merge your UN Personal History Form (P11) for Service Contracts (SCs) and Individual Contracts (ICs), Financial ProposalLetter to UNDP Confirming Interest and Availability  and cover letter into a single file. The system does not allow for more than one attachment to be uploaded;

  • Click on the Job Title (job vacancy announcement); 

  • Click “Apply Now” button, fill in necessary information on the first page, and then click “Submit Application;”

  • Upload your application/single file as indicated above with the merged documents (underlined above);

  • You will receive an automatic response to your email confirming receipt of your application by the system.

  • Merge your UN Personal History Form (P11) for Service Contracts (SCs) and Individual Contracts (ICs), Financial Proposal Letter to UNDP Confirming Interest and Availability and cover letter into a single file. The system does not allow for more than one attachment to be uploaded

Due to large number of applications we receive, we are able to inform only the successful candidates about the outcome or status of the selection process.

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Qualified women and individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

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