Consultant – Knowledge Management & Post-training follow-up (must be eligible to work in Belgium)


Location : Brussels, BELGIUM
Application Deadline :20-Mar-18 (Midnight New York, USA)
Type of Contract :Individual Contract
Post Level :International Consultant
Languages Required :
English   French  
Starting Date :
(date when the selected candidate is expected to start)
02-Apr-2018
Duration of Initial Contract :7 months
Expected Duration of Assignment :7 months

Background

The ACP-EU Development Minerals Programme is a €13.1 million capacity building program that aims to build the profile, and improve the management, of Development Minerals (industrial minerals; construction materials; dimension stones; and semi-precious stones). The program is an initiative of the African, Caribbean and Pacific (ACP) Group of States, financed by the European Union and UNDP, and implemented by UNDP. The mining of Development Minerals has important implications for sustainable development, however, they have not to date received adequate attention for their potential to impact livelihoods and few development programmes have provided support for this mining sector.

Development Minerals are minerals and materials that are mined, processed, manufactured and consumed domestically in industries such as construction, manufacturing, and agriculture. Development Minerals are economically important close to the location where the commodity is mined. Development Minerals include, industrial minerals, such as gypsum and talc, construction materials, such as sand and gravel, dimension stones, such as marble and granite, and semi-precious stones, such as garnet and amethyst. Development minerals are locally mined materials used in local and domestic infrastructure, construction, manufacturing, agriculture and craftsmanship and have the potential to be high value in terms of domestic development.

Programme implementation and management

The ACP-EU Development Minerals Programme is building the capacity of key stakeholders in the sector, including public stakeholders such as regulatory agencies and local governments; private stakeholders such as small-scale mining enterprises, intermediaries, transportation and logistics service providers, construction companies; business development stakeholders such as mining and quarrying associations, chambers of mines, training centres, universities, consulting companies; and social stakeholders such as civil society organizations and community groups.

The programme is under implementation at both regional and country levels. Regional level activities such as training involve forty (40) countries from the 6 ACP regions; while in-depth support at country level is being provided for 6 countries namely: Cameroon, Fiji, Guinea (Conakry), Jamaica, Uganda and Zambia. Training and support is being provided in the following thematic areas of importance to the sector: 1) mine and quarry management; 2) environment, health and safety; 3) entrepreneurship skills; 4) market analysis and investment promotion; 5) geo-data and maps design; 6) community relations and addressing grievances.

Scope of Knowledge Management & Post-training follow-up tasks

The programme is seeking a skilled consultant to lead the implementation of the ACP-EU Development Mineral’s knowledge sharing and virtual collaboration platform that seeks to enhance the exchange of knowledge and experiences through South-South learning and cooperation informed by the project document’s outcome and output indicators. The consultant will also undertake follow-up on the implementation of Return-to-Work (RTW) plans by training participants as part of the programme’s post-training support for both professional and personal development; support web-based updates as well as implementation of the social media strategy. (S)he will take part in weekly review meetings to provide updates on the implementation of activities related to the knowledge sharing and virtual collaboration platform; the trends in response rates of implementation of participant Return-to-Work (RTW) plans as well as implementation of the social media strategy.


Duties and Responsibilities

Duties and Responsibilities of the Consultant – Knowledge Management & Post-training follow-up

The Knowledge Management & Post-training follow-up consultant will work under the overall supervision of the Programme Manager and the direct supervision of the Programme Specialist while collaborating with the Monitoring & Evaluation consultant and the Technical Specialist.

Functions/key results expected:

Summary of key functions:

The Knowledge Management & Post-training follow-up consultant will undertake the following functions:

1. Lead the implementation of knowledge sharing and virtual collaboration platform hosted by the EC’s Capacity4Development. This will include the following:

  • Inviting training beneficiaries to join the knowledge portal and supporting their navigation of the site;
  • Uploading participant Return to Work plans and the progress reports from trainings and workshops onto the knowledge platform;
  • Leading and moderating quarterly e-discussions of the community of practice;
  • Compiling and disseminating bi-weekly digests of news and events;
  • Web-based task management; sharing bookmarks, events, pictures, and other relevant content;
  • Establishing a repository/library of Return to Work plans and the progress reports as well as of themed publications; and links to RSS feeds of quality-checked websites;
  • Acting as group administrator for the knowledge portal;
  • Liaising and collaborating with the Capacity4Development focal point on features and updates on the knowledge portal;
  • Preparing a detailed calendar of knowledge sharing and virtual collaboration activities;
  • Prepare progress reports resulting from the implementation of knowledge sharing and virtual collaboration activities highlighting potential bottlenecks in programme implementation and recommending actions to address the bottlenecks.

2. Post-training follow-up. This involves the following tasks:

  • Leading the implementation of a Protocol on the follow-up of participants’ Return to Work plans;
  • Liaising with training participants on submission of Return to Work plans following the guiding template. For regional level trainings, undertake direct follow-up with the participants; For country-level trainings, collaborate with the Country Coordinators in undertaking the follow-up;
  • Liaising with training participants on submission of the Progress Reports following implementation of Return to Work plans as per the guiding template. For regional level trainings, undertake direct follow-up with the participants; For country-level trainings, collaborate with the Country Coordinators in undertaking the follow-up;
  • Preparing a database of all submitted Return to Work plans and their subsequent progress reports from both regional and country-level trainings in collaboration with the programme implementation team and the Country Coordinators;
  • Liaising with and supporting the Monitoring & Evaluation Consultant to extract outcomes data and results from the Return to Work plans and corresponding Progress reports submitted by training participants;
  • Liaising with and supporting the Communications & media outreach consultant and the programme implementation team to identify training participants to be profiled as a result of the implementation of their Return to Work plans;

3. Web-based updates. This involves the following tasks:

  • Drafting and uploading programme implementation updates on the programme’s website;
  • Liaising with Country Coordinators on the country-level updates and uploading them onto the Focus country pages  of the website;
  • Liaising with the web-developer to ensure that the updates are uploaded as required.

4. Collate data & information on implementation progress and drafting the programme’s bulletin.

5. Support the implementation of the programme’s social media strategy as well as the documentation of impact trends.

6. Participate in weekly review meetings to provide updates of the evolution of tasks assigned.

7. Any other tasks assigned by the Programme Manager.

Deliverables:

  • Development, implementation and reporting on a detailed calendar of knowledge sharing and virtual collaboration activities for the programme through the Capacity4Development portal;
  • Updating of a database of Return to Work plans and Progress reports for regional and country level trainings;
  • Reporting on the implementation of the Protocol for the follow-up of Return to Work plans;
  • Documentation of program results and impacts through uploading of programme implementation updates on the programme’s website;
  • Documentation of impact trends in the implementation of the programme’s social media strategy.

Intellectual Property:

All information pertaining to this programme as well as outputs produced under this contract shall remain the property of the UNDP who shall have exclusive rights over their use. Except for purposes of this assignment, the products shall not be disclosed to the public nor used in whatever format without written permission of UNDP in line with the national and International Copyright Laws applicable.


Competencies

Core  Competencies:

  • Demonstrate corporate knowledge and sound judgment;
  • Demonstrate and safeguard ethics and highest standards of integrity, discretion and loyalty.
  • Act as a team player while also taking individual initiative to complete outlined tasks;
  • Sharing knowledge - across the programme in particular and the organization in general -through supporting the building of a culture of knowledge sharing and learning;

Functional Competencies:

  • Excellent skills in planning and implementation of knowledge sharing and virtual collaboration through a knowledge portal
  • Solid understanding of capacity development approaches that involve support for personal and professional development through implementation of Return to Work plans
  • In-depth skills and knowledge of web-hosting
  • Excellent understanding of data and trend analysis skills for social media
  • Advanced computer and technical oriented skills
  • Initiative and sound judgment
  • Ability to work as a member of a team as well as work autonomously
  • Strong communication skills
  • Demonstrated ability to work harmoniously with persons of different national and cultural backgrounds
  • Ability to work under pressure.


Required Skills and Experience

Education

  • Bachelors’ degree in International Development, Sustainable Development, Natural Resource Management, Economics or related disciplines.

Experience

  • At least 3 years' experience in Knowledge Management and Social media functions for a wide range of clients (corporate, UN, NGOs) is required;
  • In-depth knowledge and skills in planning and implementation of knowledge sharing and virtual collaboration;
  • Excellent understanding of capacity development approaches that involve support for ongoing personal and professional development;
  • Demonstrated knowledge of the use or design of online knowledge platforms or websites;
  • Excellent understanding of data and trend analysis skills for social media;
  • Advanced computer and technical oriented skills
  • Demonstrated ability to work well both independently and within a multicultural team;
  • Excellent verbal and communication skills.

Language

  • Fluency in English and French (both oral and written) is required;

Application Submission Process:

The application submission is a two-step process. Failing to comply with the submission process may result in disqualifying the applications:

Step 1: Interested individual consultants must include the following documents when submitting the applications in UNDP job shop (Please note that only 1 (one) file can be uploaded therefore please include all docs in one file):

  • Personal History Form (P11), indicating all past experience from similar projects, as well as the contact details (email and telephone number) of the Candidate and at least three (3) professional references (the template can be downloaded from this link: http://sas.undp.org/Documents/P11_Personal_history_form.doc
  • An updated Curriculum Vitae

Step 2: Submission of Financial Proposal

Applicants are instructed to submit their financial proposals in US Dollars or in EUR for this consultancy to procurement.be@undp.org using the financial proposal template available here: http://procurement-notices.undp.org/view_file.cfm?doc_id=45780. The proposals should be sent via email with the following subject heading: Financial Proposal/LVMM- Consultant – Knowledge Management & Post-training follow-up" latest by March 20th, 2018. Proposals to be received after the deadline will be rejected. In order to assist the requesting unit in the comparison of financial proposals, the financial proposal should be all-inclusive and include a breakdown. The term ‘all-inclusive” implies that all costs (monthly professional fees, travel related expenses if applicable, communications, utilities, consumables, insurance, etc.) that could possibly be incurred by the Contractor are already factored into the financial proposal. 

Application Evaluation Process

Individual consultants will be evaluated based on the cumulative analysis methodology (weighted scoring method), where the award of the contract will be made to the individual consultant whose offer has been evaluated and determined as:

  • Responsive/compliant/acceptable; and
  • Having received the highest score out of a pre-determined set of technical and financial criteria specific to the solicitation.

Technical Criteria weight: [70%]

Financial Criteria weight:  [30%]

Only Individual Consultants obtaining a minimum of 70% on the Technical evaluation would be considered for the Financial Evaluation.

Technical Criteria - 70% of total evaluation – max. 100 points:

  • At least 3 years' experience in Knowledge Management and Social media functions for a wide range of clients (corporate, UN, NGOs) is required; – 20 points;
  • In-depth knowledge and skills in planning and implementation of knowledge sharing and virtual collaboration through Capacity4 Development knowledge portal – 20 points;
  • Excellent understanding of capacity development approaches that involve support for personal and professional development through implementation of Return to Work plans;– 20 points;
  • In-depth skills and knowledge of web-hosting; - 15 points;
  • Interview inclusive of sample of previous social media trend analysis report drafted by the candidate – 15 points
  • English and French language proficiency (with Spanish proficiency an asset) – 10 points

Financial Criteria - 30% of total evaluation

The following formula will be used to evaluate financial proposal:

p = y (µ/z), where

p = points for the financial proposal being evaluated

y = maximum number of points for the financial proposal

µ = price of the lowest priced proposal

z = price of the proposal being evaluated

UNDP is applying fair and transparent selection process that would take into account both the technical qualification of Individual Consultants as well as their price proposals. The contract will be awarded to the candidate obtaining the highest combined technical and financial scores. Please go the following link for the General Conditions of Individual Contracts: http://www.undp.org/content/dam/undp/documents/procurement/documents/IC%20-%20General%20Conditions.pdf

UNDP retains the right to contact references directly.

Payments will be made only upon confirmation of UNDP on delivering on the contract obligations in a satisfactory manner.

Individual Consultants are responsible for ensuring they have vaccinations/inoculations when travelling to certain countries, as designated by the UN Medical Director. Consultants are also required to comply with the UN security directives set forth under dss.un.org

Due to large number of applications we receive, we are able to inform only the successful candidates about the outcome or status of the selection process.


UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.


If you are experiencing difficulties with online job applications, please contact jobs.help@undp.org.

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