ICT Intern

Location : Zanzibar, TANZANIA
Application Deadline :03-May-18 (Midnight New York, USA)
Type of Contract :Internship
Post Level :Intern
Languages Required :
Starting Date :
(date when the selected candidate is expected to start)
Duration of Initial Contract :Three Months
Expected Duration of Assignment :Six Months

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.


The UN sub-office in Zanzibar was established in 2009, inaugurated jointly by the UN Secretary General Ban Ki Moon and then President of Zanzibar HE Dr. Abeid Amaan Karume. The sub-office embodies the delivering as one (DaO) principles meant to work towards greater coherence of the UN system’s development assistance in Zanzibar in order to more efficiently and effectively deliver results in support of national priorities. The UN sub- office currently houses five UN agencies based in Zanzibar that work together in delivering development assistance. The agencies are UNDP, UNFPA, UNICEF, WHO and FAO. The Office also provide services to non-resident agencies.

The UN sub-office operates under one IT infrastructure and has an IT Associate who supports the agencies to meet their communication needs for implementation of their respective programmes. To provide learning opportunities to young and emerging IT professionals, the Sub Office would like to invite interns to enhance their skills through hands-on experience in IT issues. 

Duties and Responsibilities

Under the direct supervision of the IT Associate, who is guided by the UNDP CO IT unit, and under the overall supervision of the Programme and operations Management Specialist, the intern will support the functions of the IT Unit and other inter-agency UN communications in Zanzibar.  The intern office will be located in the IT server room on the 3rd floor of the UN sub-office in Zanzibar.

The intern will support the IT Associate in the performance of the following responsibilities:  

  • Provide Desktop Support to the UN staff.
  • Provide Servers Maintenance and data Backup.
  • Support for desktop applications.
  • Assist in Operating system and Application Installation
  • Check and make sure antivirus runs and updates properly.
  • Provide printer and scanner support.
  • Assist in Minor hardware and Software repairs.
  • Provide Network maintenance and troubleshooting.
  • Send out and follow up hardware for service.
  • Follow-up on Services request with suppliers (by phone or physically)
  • Any other duties assigned by the office
  • Prepare an intern end of assignment report.



  • Ability to make new and useful ideas work.


  • Ability to persuade others to follow.

People Management

  • Ability to improve performance and satisfaction.


  • Ability to listen, adapt, persuade and transform.


  • Ability to get things done while exercising good judgement.

Required Skills and Experience

UNDP may accept interns providing the following conditions are met:


  • Enrolled in a degree programme in a graduate school (second university degree or higher) at the time of application and during the internship ; or
  • Be enrolled in the final academic year of a first university degree programme (minimum Bachelor’s level or equivalent);
  • Have graduated with a university degree and, if selected, must start the internship within one-year of graduation.


  • Computer literate in standard software applications;
  • Demonstrated keen interest in the work of the UN, and of UNDP in particular, and have a personal commitment to UNDP's Statement of Purpose  and to the ideals of the UN Charter; and
  • Demonstrated the ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views.


  • Proficiency in English and normally at least one additional UNDP working language (i.e., French or Spanish;
  • Fluency in Arabic, Chinese, Portuguese or Russian is an asset.


  • Interns are not financially remunerated by UNDP.
  • All costs connected with an intern's participation in the Programme must be borne by the nominating institution, related institution or government, which may provide the required financial assistance to its students.
  • The student, who will have to obtain financing for subsistence and make his/her own arrangements for travel (including to and from the office), visas, accommodation, etc.
  • UNDP accepts no responsibility for costs arising from accidents and/or illness or death incurred during the internship;
  • The intern must provide proof of enrollment in health insurance plan;
  • Interns are not eligible to apply for, or be appointed to, any post in UNDP during the period of the internship;
  • Interns are not staff members and may not represent UNDP in any official capacity;

Costs incurred by an intern in the discharge of his/her functions shall be reimbursed by UNDP under the same rules as costs reimbursed to staff members. Costs incurred by an intern undertaking official travel at the request of UNDP in the discharge of functions related to the internship activities shall be paid by the Organization on the same basis as costs incurred by staff members, including payment of DSA, as applicable.

If you are experiencing difficulties with online job applications, please contact the eRecruit Helpdesk.

© 2016 United Nations Development Programme