The purpose of this procurement exercise is to contract an individual consultant (s) who will support the Crisis Response Unit with its critical tasks of deployments and supporting the infrastructure for these deployments.

The Crisis Response Unit (CRU) is responsible for UNDP’s corporate crisis response strategy and capability. It develops and drives UNDP’s vision and priorities for crisis response, coordinates and facilitates UNDP’s crisis response with a whole-of-UNDP approach, provides oversight for all UNDP crisis response actions and ensures high quality engagement of the organization in crisis in general. The responsibility of CRU focuses primarily upon and is confined to the two specific typologies of crisis listed below, to which CRU provides support for limited duration: • Sudden onset crisis: This would include countries that have been affected by natural disasters or sudden outbreak of armed conflicts; • Complex protracted crisis: Examples include countries that are impacted by protracted conflicts, often with regional implications. CRU’s key functions, include: i) advising UNDP on identifying the level of a particular crisis or on scaling up or down a particular response; ii) leading timely and informed decision-making and management actions, particularly on high level crises; iii) supporting early warning and guiding corporate preparedness for crisis response; iv) managing UNDP’s crisis response tools (including Standard Operating Procedures for Crisis Response and the Crisis Response Packages); and v) managing deployments for crisis response through the SURGE and ExpRes rosters. The deployment of technical and operations experts through the SURGE (UNDP Staff), ExpRes (Consultants), and Standby Partnerships mechanisms are a key component of UNDP’s response to the immediate crisis and technical support to Country Offices. SURGE Advisors are UNDP staff with extensive crisis experience in at least one of 18 generic UNDP profiles who are deployed to fill capacity gaps within CO units facing unexpected workload/portfolio requirements due to a crisis.

The Experts Roster for Rapid Response (ExpRes) is a recruitment and deployment mechanism which maintains pre-vetted consultants on a roster and contracts them quickly for country office support. The primary purpose of this roster has been to deploy Crisis Prevention and Recovery (CPR) technical experts to UNDP Country Offices on short notice in the aftermath of a crisis and for CPR Programming. UNDP has Memorandums of Understanding with eight Stand by Partners who provide in-kind support the UN through deployment of technical expertise for crisis preparedness and response. The Rapid Response and Preparedness Team (RRPT) of the CRU facilitates these deployments and managed deployment infrastructure, including expert databases, deployment tracking systems, automated communication tools, trainings and communications materials. Under the supervision of the Programme Specialist (Deployments), the Crisis Response and Deployments Consultant will support the effective and efficient functioning of the CRU’s deployment mechanisms and maintain the various rosters in coordination with CRU’s Crisis Coordination teams in support of the selection, recruitment, deployment and support of field personnel in emergency situations. The Programme Specialist will also support the Rapid Response and Preparedness Team in developing existing and new partnerships with the Stand by Partners Finally, the Crisis Response and Deployments Consultant will provide support to a range of RRPT processes, including knowledge management, reporting, capacity building, coordination and operations.


Duties and Responsibilities

Under the direct supervision of the Programme Specialist (Deployments) and guidance of the Programme Advisor (Tools and Capacity Development), the Crisis Response and Deployments Consultant will:

* Support of the deployment technical expertise for immediate crisis response and recovery requests with a geographic focus

* Support the strengthening of partnerships and deployments through Standby Partners;

* Contribute to CRU’s knowledge management products related to deployments and rosters:

* Support the capacity building initiatives and enhancement of UNDP’s crisis response, recovery and preparedness roster:

* Provide assistance to operational and coordination processes for the RRP Team.



1) Support the deployment of technical expertise for immediate crisis response and recovery requests with a geographic focus

* Provide region specific support for the deployment of experts from CRU Rosters;

* Identify candidates for deployment by searching the HR database, contacting, interviewing, and shortlisting cvs in a timely and efficient manner. This should include liaison with country offices, experts and other parts of UNDP as required;

* Provide support to experts and country offices during deployments including travel, logistics, and contracting and troubleshooting as required;

* Ensure that Country Offices provide evaluations of assignments and that these evaluations are recorded within the rosters.

2) Support the strengthening of partnerships and deployments through the Standby Partners:

* Contribute to the enhancement of current SBP areas of collaboration through existing strategic partnerships;

* Support the deployment of experts through Stand By Partners

* Contribute to SBP discussions on duty of care and training for deployees.

3) Contribute to CRU’s knowledge management products related to deployments and rosters:

* Prepare and work with the graphic designer for finalizing knowledge management products such as: infographic for deployments, two-page presentation on the CRU’s roster, Crisis Response Annual Report;

* Support the outreach activities of CRU’s deployment mechanism

4) Support capacity building initiatives and enhancement of UNDP’s crisis response, recovery and preparedness roster:

* Collaborate with CRU Regional Teams and support the expansion of CRU rosters through regular recruitment drives and outreach to Country Offices and Regional Hubs (with the CCTs);

* Support the integration of CRU rosters with other rosters within UNDP in partnership with BPPS and other Central Bureaus

* Support the consolidation of regional roster under one unified platform

5) Provide assistance to operational and coordination processes for the RRP Team:

* Liaise with CRU’s Operations regarding procurement and finance issues related to deployments;

* Work with the CCTs, support the planning and preparation of Crisis Board meetings, assist as necessary with preparation of meeting minutes and uploading of the decisions and action points.


Corporate Competencies

* Demonstrates integrity by modelling the UN’s values and ethical standards;

* Promotes the vision, mission, and strategic goals of UNDP;

* Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability;

* Treats all people fairly without favoritism;

* Diplomacy and tact.

Development and Operational Effectiveness

* Ability to use sound judgment to ensure the effective and timely completion of tasks, including the ability to prioritize

* Ability to write accurately, and concisely

* Excellent ‘soft skills’ required to facilitate the development of relations with the stakeholders of concern Management

* Builds strong relationships with partners

* Consistently approaches work with energy and a positive, constructive attitude

* Demonstrates good oral and written communication skills

* Demonstrates openness to change and ability to manage complexities

Required Skills and Experience


Advanced university degree (Master’s or equivalent) in International Relations, Development, Project Management, Human Resources or similar is required.


* Minimum of 7 years of relevant post Masters Work experience, human resources, project management, operations, management or crisis response; required

* The candidate should be familiar with matters pertaining to UN or UNDP; desired

* Understanding of crisis response and recovery; required

* Project management, good IT skills and human resources experience is also an advantage;

* Computer proficient and well versed in the use of the HR databases Internet, Excel and Word, required Language Requirements:

* Proficiency in English both written and oral is a must;

* Fluency in one or several other UN working languages (s) would be an added advantage

Application Procedure

The application package containing the following (to be uploaded as one file):

* Online application with brief description of why the Offer considers her/himself the most suitable for the assignment; and

* Personal CV or P11, indicating all past experience from similar projects and specifying the relevant assignment period (from/to), as well as the email and telephone contacts of at least three (3) professional references.

Note The above documents needed to be scanned into one file and uploaded to the online application as a single document. Shortlisted candidates (ONLY) will be requested to submit a Financial Proposal.

* The financial proposal should specify an all-inclusive daily fee (based on a 7 hour working day - lunch time is not included - and estimated 21.75 days per month).

* The financial proposal must be all-inclusive and take into account various expenses that will be incurred during the contract, including: the daily professional fee; cost of travel from the home base to the duty station and vice versa, where required; living allowances at the duty station; communications, utilities and consumables; life, health and any other insurance; risks and inconveniences related to work under hardship and hazardous conditions (e.g., personal security needs, etc.), when applicable; and any other relevant expenses related to the performance of services under the contract.

* In the case of unforeseeable travel requested by UNDP, payment of travel costs including tickets, lodging and terminal expenses should be agreed upon, between UNDP and Individual Consultant, prior to travel and will be reimbursed. In general, UNDP should not accept travel costs exceeding those of an economy class ticket. Should the IC wish to travel on a higher class he/she should do so using their own resources.

* If the Offeror is employed by an organization/company/institution, and he/she expects his/her employer to charge a management fee in the process of releasing him/her to UNDP under a Reimbursable Loan Agreement (RLA), the Offeror must indicate at this point, and ensure that all such costs are duly incorporated in the financial proposal submitted to UNDP.

* The Financial Proposal is to be emailed as per the instruction in the separate email that will be sent to shortlisted candidates.

Evaluation process

Applicants are reviewed based on Required Skills and Experience stated above and based on the technical evaluation criteria outlined below. Applicants will be evaluated based on cumulative scoring. When using this weighted scoring method, the award of the contract will be made to the individual consultant whose offer has been evaluated and determined as:

* Being responsive/compliant/acceptable; and

* Having received the highest score out of a pre-determined set of weighted technical and financial criteria specific to the solicitation where technical criteria weighs 70% and Financial criteria/ Proposal weighs 30%.

Technical Evaluation - Total 70% (50 points)

* Criteria 1: Proven and relevant experience (additional to 7 years) providing advisory support and technical advice in crisis response, crisis operations/deployments, programming, partnerships, and/or coordination – 10 points

* Criteria 2: Proven experience in facilitating complex UN inter-agency collaboration across humanitarian and development programmes at field and HQ level and in developing creative, innovative solutions – 10 points

* Criteria 3: Experience working with Governments, NGOs, World Bank, bilateral donors and other key stakeholders is y desirable – 10 points

* Criteria 4: Proven ability to work in fast paced environment focusing on programmatic and operation elements – 10 points

* Criteria 5: Proven ability to deliver in a timely manner within cost and quality standards – 5 points

* Criteria 6: Fluency in French is an asset – 5 points

Candidates obtaining a minimum of 70% (35 points) of the maximum obtainable points for the technical criteria (50 points) shall be considered for the financial evaluation.

Financial Evaluation - Total 30% (300 points)

* The following formula will be used to evaluate financial proposal:

* p = y (µ/z), where

* p = points for the financial proposal being evaluated

* y = maximum number of points for the financial proposal

* µ = price of the lowest priced proposal

* z = price of the proposal being evaluated

Contract Award

Candidate obtaining the highest combined scores in the combined score of Technical and Financial evaluation will be considered technically qualified and will be offered to enter into contract with UNDP.

Institutional Arrangement

The consultant will report to the Team Leader in the Crisis Interface Team, UNDP Crisis Response Unit, New York. A work station will be provided to the consultant in the UNDP Crisis Response Unit. The consultant is expected to bring a laptop. Frequent interactions and consultations with a variety of UN stakeholders will form an integral part of the consultant’s duties.

Payment modality

Payment to the Individual Contractor will be made based on the actual number of days worked, deliverables accepted and upon certification of satisfactory completion by the manager.

The work week will be based on 35 hours, i.e. on a 7 hour working day, with core hours being between 9h00 and 18h00 daily.