Background

Queen Máxima of the Netherlands has served as the UN Secretary-General’s Special Advocate for Inclusive Finance for Development (UNSGSA) since 2009.  As Special Advocate she is a leading global voice advancing universal access to affordable, effective, and safe financial services for the poor. She emphasizes that financial inclusion accelerates progress toward numerous development and economic goals, including poverty alleviation, job creation, food security, gender equality, and equitable growth. Collaborating closely with global and national partners, she raises awareness, encourages leadership, works to break down barriers, and supports action to expand financial inclusion. A small office housed at UNDP in New York supports the Special Advocate and works in close collaboration with the Queen’s secretariat in The Hague.

Under the guidance and direct supervision of the UNSGSA communications specialist, the website developer/implementer will update the UNSGSA homepage banner using an approved design and will update interior content to include new copy and to reorganize current content structure.

Reference material

Duties and Responsibilities

SCOPE OF WORK, RESPONSIBILITIES AND DESCRIPTION OF THE PROPOSED WORK  

Website updates

  • Working under supervision of office of the UNSGSA and if necessary liaising with UN IT staff, make technical fixes to the UNSGSA website including homepage.
  • Working with web designer and UNSGSA office, implement new modules, visual elements, and concepts within the framework of the current website and using the current CMS.

Expected deliverables:

  • Promptly accomplish technical fixes to UNSGSA.org. Notify office of the UNSGSA ahead of time about extended leave periods that could have an impact on emergency support.
  • Implement new concepts provided by web designer in timely manner, including providing opportunity for office and designer to review changes and make adjustments before going live. Liaise with UN IT to implement any changes that require their involvement.
  • As necessary consult with web designer and UNSGSA staff about technical feasibility and options related to possible design changes to website.

Compensation:

  • Payment to the Individual Contractor will be made based on the actual number of days worked, deliverables accepted and upon certification of satisfactory completion by the manager.
  • Days will be based on a 7 hour working day.

Competencies

  • Experience and knowledge of UNSGSA website, its content management system (Concrete5), and UN IT’s role in implementing changes. Basic HTML/CSS/AEM skills a plus.
  • Ability to work closely with web designers to implement ideas.
  • Project Coordination - ability to liaise with relevant parties, coordinate input and meet deadlines. Drive website redesign, publication production and support implementation of communication strategy
  • Experience working with high-level clients or projects and ability to perform work and conduct communications with discretion;
  • Attention to detail is crucial;
  • Responsible, responsive, and enthusiastic;
  • Must be able to work in a multi-cultural environment and be aware of political sensitivities.
  • Interest in global issues and the United Nations.

Required Skills and Experience

Academic qualifications:

Education

  • Bachelor’s degree or similar in web design, digital technology, or related field;

Experience

  • Minimum of five years of relevant experience working with digital designers and implementing visual concepts on web-based platforms.
  • Specific experience with the UNSGSA website and its CMS preferred;

Language:

  • Fluency in spoken and written English.

Application Procedure

The application package containing the following (to be uploaded as one file):

  • Online application with brief description of why the Offer considers her/himself the most suitable for the assignment; and
  • Personal CV or P11, indicating all past experience from similar projects and specifying the relevant assignment period (from/to), as well as the email and telephone contacts of at least three (3) professional references.

Note: The above documents need to be scanned into one file and uploaded to the online application as one document.

Shortlisted candidates (ONLY) will be requested to submit a Financial Proposal.

  • The financial proposal should specify an all-inclusive daily fee (based on a 7- hour working day - lunchtime is not included - and estimated 21.75 days per month).
  • The financial proposal must be all-inclusive and take into account various expenses that will be incurred during the contract, including: the daily professional fee; cost of travel from the home base to the duty station and vice versa, where required; living allowances at the duty station; communications, utilities and consumables; life, health and any other insurance; risks and inconveniences related to work under hardship and hazardous conditions (e.g., personal security needs, etc.), when applicable; and any other relevant expenses related to the performance of services under the contract.
  • In the case of unforeseeable travel requested by UNDP, payment of travel costs including tickets, lodging and terminal expenses should be agreed upon, between UNDP and Individual Consultant, prior to travel and will be reimbursed. In general, UNDP should not accept travel costs exceeding those of an economy class ticket. Should the IC wish to travel on a higher class he/she should do so using their own resources.
  • If the Offeror is employed by an organization/company/institution, and he/she expects his/her employer to charge a management fee in the process of releasing him/her to UNDP under a Reimbursable Loan Agreement (RLA), the Offeror must indicate at this point, and ensure that all such costs are duly incorporated in the financial proposal submitted to UNDP.

 The Financial Proposal is to be emailed as per the instruction in the separate email that will be sent to shortlisted candidates.

Evaluation process

Applicants are reviewed based on Required Skills and Experience stated above and based on the technical evaluation criteria outlined below.  Applicants will be evaluated based on cumulative scoring.  When using this weighted scoring method, the award of the contract will be made to the individual consultant whose offer has been evaluated and determined as:

  • Being responsive/compliant/acceptable; and
  • Having received the highest score out of a pre-determined set of weighted technical and financial criteria specific to the solicitation where technical criteria weigh 70% and financial criteria/ Proposal weighs 30%.

Technical evaluation - Total 70% (700 points):

  • Deep technical knowledge of website maintenance, coding, and content management systems, specifically Concrete5 CMS. Maximum Weight = 30% (300 Points);
  • Demonstrated experience working closely with web designers to develop and implement concepts. Maximum Weight = 30% (300 Points);
  • Demonstrated experience working with high-level clients or projects. Maximum Weight = 10% (100 Points).

Candidates obtaining a minimum of 70% (490 points) of the maximum obtainable points for the technical criteria (700 points) shall be considered for the financial evaluation.

Financial evaluation - Total 30% (300 points)

The following formula will be used to evaluate financial proposal:

  • p = y (µ/z), where
  • p = points for the financial proposal being evaluated
  • y = maximum number of points for the financial proposal
  • µ = price of the lowest priced proposal
  • z = price of the proposal being evaluated

Framework Agreement

UNDP plans to enter into the Long-Term Agreement (LTA) with the TOP ranked successful Individual Contractors to assure resources availability at the required time frame and/or increased demand for services requested. The service of who will be used on an intermittent and repetitive basis when needed and based on the fixed unit price.  Other prospective applicants that are not contracted, at the UNDP’s discretion, may be placed on the roster of consultants to be used based on an on-call basis for similar services.

Please note that the LTA does not form a financial obligation or commitment from UNDP at the time the LTA contract is signed and that such an agreement is non-exclusive. When a specific need arises, the successful Individual Contractor/s will be approached and be provided with a specific TOR and deliverables (and time frame) but still within the scope of the responsibilities stated in the LTA. The successful Individual Contractor(s) is expected to provide Confirmation of Interest on the specific services required at the agreed LTA Daily Rate Consultancy Fee. Financial commitments will only be established each time a Purchase Order for the specific services/TOR for Individual Contractor is committed.

This LTA has a cumulative ceiling amount that may accrue to the individual contractor during the life of the LTA, but said amount shall remain as an upper limit, and must not and cannot be interpreted nor understood as neither a financial commitment nor guarantee of business volume.

Contract Award

Candidate obtaining the highest combined scores in the combined score of Technical and Financial evaluation will be considered technically qualified and will be offered to enter into a contract with UNDP.

Institutional arrangement

 The consultant will work under the guidance and direct supervision of the Director, Office of the UNSGSA and will be responsible for the fulfillment of the deliverables as specified above.

Payment modality

  • Payment to the Individual Contractor will be made based on the actual number of days worked, deliverables accepted and upon certification of satisfactory completion by the manager.
  • The work week will be based on 35 hours, i.e. on a 7 hour working day, with core hours being between 9h00 and 18h00 daily.

    Annexes (click on the hyperlink to access the documents):

    Annex 1 - UNDP P-11 Form for ICs

    Annex 2 - IC Contract Template

    Annex 3 – IC General Terms and Conditions

    Annex 4 – RLA Template

    Any request for clarification must be sent by email to cpu.bids@undp.org 

    The UNDP Central Procurement Unit will respond by email and will send written copies of the response, including an explanation of the query without identifying the source of inquiry, to all applicants.