ICT Intern

Location : Luanda, ANGOLA
Application Deadline :18-Oct-18 (Midnight New York, USA)
Type of Contract :Internship
Post Level :Intern
Languages Required :
English   Portuguese
Expected Duration of Assignment :6 months


Background: The UNDP internship programme offers an outstanding graduate-level student the opportunity to acquire direct exposure to UNDP's work with the objective of deepening his/her knowledge and understanding of UNDP’s goals, principles and activities. It is designed to complement development-oriented studies with practical experience in various professional aspects.  
Interns are not financially remunerated by UNDP.

Objective of the internship: improve ICT Unit capacity in providing end user support.

Duties and Responsibilities

Under the overall guidance of the UNDP ICT Associate the Intern provides daily technical support to end-users on the information management tools and technology infrastructure. ICT Intern promotes a client-oriented approach.

Provides effective support focusing on achievement of the following results:

  • Provides daily on-site support on the usage of software and hardware to the end-users;
  • Researches and retrieves the data from various sources; preparation of statistical charts, tables and reports as required;
  • Helps to ensure that information and communication technology (ICT) equipment is in good working condition and assists with maintenance and minor repairs;
  • Assists in the installation of commercial and in-house software and related upgrades;
  • Responds to end-user needs regarding network access
  • Supports equipment inventory and ICT Unit record-keeping;
  • Performs additional tasks as requested by supervisor, as appropriate.


Corporate Competencies:

  • Demonstrates keen interest in the work of the UN, and of UNDP in particular.
  • Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability.

Functional Competencies:

  • Reasonable IT skills and knowledge
  • Understanding of UN/UNDP mandates and specifics of activities 
  • Ability to handle a large volume of work possibly under time constraints
  • Consistently approaches work with energy and a positive, constructive attitude, pro-activity 
  • Remains calm, in control and good humored even under pressure

Required Skills and Experience


  • Be enrolled in the final academic years of a first university degree programme (minimum Bachelor’s level or equivalent) in information and communications technology, information systems, computer science, information systems, cybernetics or related field. 
  • Be enrolled in a graduate school programme (second university degree or equivalent, or higher) in the above fields;
  • Have graduated with a university degree in information and communications technology, information systems, computer science, cybernetics or related ffield (as defined in (a) and (b) above) and, if selected, must start the internship within one-year of graduation


  • No experience required.

Language Requirements:

  • Fluency in Portuguese and good working knowledge of English.  

Conditions of internship:

  • UNDP internship programme does not provide a salary or remuneration for the internship;
  • UNDP accepts no responsibility for costs arising from accidents and/or illness or death incurred during the internship. 
  • All the expenses connected with the internship will be borne by the intern, sponsoring government or institutions;
  • The intern must provide proof of enrollment in health insurance plan;
  • UNDP accepts no responsibility for costs arising from accidents and/or illness or death incurred during the internship;
  • Interns are not eligible to apply for, or be appointed to, any post in UNDP during the period of the internship;
  • Interns are not staff members and may not represent UNDP in any official capacity.

Selected candidates much submit the following documents:

  • Letter of intent/motivation;
  • Letter confirming University enrolment or copy of completed university degree.

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

If you are experiencing difficulties with online job applications, please contact erecruit.helpdesk@undp.org.

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