Implementation of SenseMker Surveys for LOTFA M&E Department

Location : UNDP/LOTFA M&E Department, Kabul and Home based, AFGHANISTAN
Application Deadline :15-Jan-19 (Midnight New York, USA)
Type of Contract :Individual Contract
Post Level :International Consultant
Languages Required :
Duration of Initial Contract :65 working days, over a period of 4 months


UNDP Global Mission Statement

The United Nations Development Programme (UNDP) is the UN’s global development network, an organization advocating for change and connecting countries to knowledge, experience and resources to help people build a better life. UNDP is on the ground in 166 countries, working with national counterparts on their own solutions to global and national development challenges

UNDP Afghanistan Mission Statement

UNDP supports stabilization, state-building, governance and development priorities in Afghanistan. In partnership with the Government of the Islamic Republic of Afghanistan (GIROA), the UNDP, the United Nations system, the donor community and other development stakeholders, has contributed to institutional development efforts leading to positive impact on the lives of Afghan citizens. Over the years UNDP’s support has spanned such milestone efforts as the adoption of the Constitution; Presidential, Parliamentary and Provincial Council elections; institutional development through capacity-building to the legislative, the judicial and executive arms of the State, Ministries, Government agencies and commissions at the national and sub-national levels.

UNDP has played a role in the management of the Law and Order Trust Fund for Afghanistan (LOTFA), which supports the Government in developing and maintaining the national police force and in efforts to stabilize the internal security environment. Major demobilization, disarmament and rehabilitation and area-based livelihoods and reconstruction programmes have taken place nationwide. UNDP Programmes in Afghanistan have benefited from the very active support of donors. UNDP Afghanistan is committed to the highest standards of transparency and accountability and works in close coordination with the United Nations Assistance Mission in Afghanistan (UNAMA) and the UN system to maximize the impact of its development efforts on the ground.

Organizational context

UNDP is committed to augmenting the capacity of the GIROA to administer Rule of Law and improve security and justice service-delivery for all Afghan citizens. As the lead Rule of Law institution in the country, improving the ability of the Ministry of Interior Affairs (MOIA) to fulfill its mandate remains critical to the overall stability of Afghanistan and its people. As the UNDPs primary development agency, and a longstanding development partner to GIROAs Rule of Law and Security sector, UNDP Afghanistan plays a leading role in facilitating institutional reform and development of MOIA.

UNDP has operated the LOTFA since 2002. LOTFA up to 2017 has supported the payment of salaries of officers of the Afghan National Police (ANP) and the General Directorate for Prison and Correction Centers (GDPDC), institutional development of the MOIA and police professionalization of the ANP, through two separate projects un-der LOTFA, namely the Support to Payroll Management (SPM) and MOIA and Police Development (MPD) pro-jects. In 2015, LOTFA was restructured with the objective to ensure the full handover of the payroll functions currently managed by UNDP to the GIROA and to develop national capacity for its effective, efficient and accountable management by 31 December 2016. In December 2016, Government and donors agreed to extend the SPM project until Government and donors agree on the moment for payroll transition.

Based on consultations conducted between UNDP, the GIROA and donors during 2017, a growing view emerged that the scope of LOTFA should be expanded to include the entire justice chain (police, courts and prisons) and cover all institutions across the entire Rule of Law sector, with an increased focus on anti-corruption. Accordingly, the following three Thematic Windows have been identified for the Strategic Framework: 1) Security; 2) Justice; 3) Anti-Corruption; and 4) MOIA Payroll. 

Subsequently, the LOTFA structure has been revised to bring it more in line with international standards and best practices on Trust Fund management and administration. The new Trust Fund Terms of Reference (TOR) was approved by the LOTFA Steering Committee on 25 November 2018. Under the revised structure, a Trust Fund Management Unit (TFMU) will be established to support the LOTFA Steering Committee and the UNDP Country Office in the coordination of the technical, administrative, financial and operational aspects of Trust Fund management and administration.

The new Trust Fund Terms of Reference (TOR) and Strategic Framework specifically emphasize on the establishment of a robust M&E Framework for LOTFA. M&E sits at the heart of LOTFA. LOTFA is building a compelling evidence base about what works and what doesn’t in Afghanistan’s law and justice sector so that it can confidently plan and implement initiatives that bring greatest impact to the lives of Afghan citizens. LOTFA is rolling out a comprehensive M&E approach: M&E will be part of all project designs through to implementation and wrap-up and will provide real time information flow and feedback to support a flexible, adaptive management approach and an evidenced-based understanding of LOTFA outputs and impact.

The improved M&E system will enable LOTFA stakeholders, donors and national institutions to make informed decisions on the direction of future Trust Fund planning and programming. It will enable the use of evidence-based adaptive management alongside traditional methods so that it meets the requirements stated in the MISP 2018-2022 for local solutions that respond to local needs.

Duties and Responsibilities


Objectives of the assignment

Provide specialist expertise in the design, implementation and use of SenseMaker® to support UNDP project managers / teams and implementing partners to start, implement and complete specified rounds of Anti-Corruption (AC) Survey for the Rule of Law and Human Security Unit (ROLHSU) identified below. 

Indicative Timescales

The assignment should start in January 2019 for a total of 65 days to be completed by med-April 2019.

Expected Deliverables and Activities

The following outputs (and associated statements on scope and responsibility) apply to the survey.

  • Design of a signification framework and implemented in SenseMaker® Collector

  • This requires specialist use of SenseMaker® Designer by the expert to implement the signification framework to make it available in SenseMaker® Collector;

  • Surveyors trained and able to collect SenseMaker® data;

  • SenseMaker data collected by surveyors monitored and quality assured;

  • The implementing partner is responsible for timely collection of quality data from an agreed profile and number of respondents and, where required to transcribe any audio data.These transcriptions will need to be typed in Pashto or Dari daily (to avoid delay at the end of the collection period) and will be machine-translated to English by the project team.Some transcribed data may need professional translation later, e.g. for reports, but this is not required / cost-effective for all data;

  • The expert will use SenseMaker® Analyst and develop/ use a bespoke Tableau workbook to monitor and quality assure data on a near real-time basis and to advise the implementing partner and UNDP of any potential issues.The expert will also provide first-line technical support for issues with use of SenseMaker® Collector on the computer tablets;

  • Preliminary Review of SenseMaker® data on the AC survey and briefing of LOTFA’s M&E team;

  • Engagement with communities to help them identify / monitor local change;

  • For each survey the expert has to provide a full analytical report on methodology and activities described above as well as with the respective analysis of the collected data. The report must be in a publishable form.

    Work outside scope

    UNDP project managers or their nominee(s) will be responsible for all activities not directly related to specialist aspects of the design, implementation and use of SenseMaker® and adaptive management.

    The expert will not be responsible for:

  • procurement of implementation partners;

  • procurement of tablet computers;

  • translation;

  • logistics for workshops, training of surveyors and engagement with communities; and

  • liaison with national, provincial and local officials / officers and with communities for aspects related to organization and administration matters.


First deliverable: 3 working days; 10%

  • Overall work plan with priorities and timetable

Second deliverable: “Baseline/ Descriptive evaluation”; 26 working days; 35%

  • Development and implementation in SenseMaker® Collector of signification framework;

  • Surveyors trained;

  • Survey data collected upon the Signification framework (monitoring and quality assurance);

  • Finalization and documentation of the complete data analysis for each round of data collection;

    Update on the surveyors.

  • Engagement with Communities in order to help them identify local change;

  • Stakeholder briefing on the data collection and community consultations results

  • Final report on identification of safe-to-fail solutions to be implemented

Third deliverable: “Impact Assessment of the safe-to-fail solutions”; 26 working days; 35%

  • Development and implementation in SenseMaker® Collector of signification framework

  • Surveyors trained

  • Survey data collected upon the Signification framework (monitoring and quality assurance)

  • Finalization and documentation of the complete data analysis for each round of data collection

    • Update on the surveyors.

  • Engagement with Communities on the effectiveness of the safe-to-fail solutions;

  • Stakeholder briefing on the data collection and community consultations results.

Fourth deliverable – Final Report; 10 working days; 20%

  • Final Report in a form of a publication with a comprehensive narrative and visual graphics depicting key data sets. Report should be presentable to donors and public.

Payment Modality: 

Payments under the contract shall be deliverable based supported by documents and materials deemed acceptable by the Project Management Analyst of the Anti-Corruption PIP, LOTFA M&E Advisor and the Chief of the ROLHSU. 




Institutional Arrangements:

The expert will work with the Anti- Corruption Project Implementation team led by the Project Management Analyst and under the overall supervision of the Chief, ROLHS Unit. The expert will need to be proactive in engaging and collaborating with the project managers responsible for the Anti-Corruption Perception Survey, with other members of the M&E team, staff in the ROLHS Unit and advisors. The M&E team will ensure the quality assurance of the final deliverables.

The ROLHS Unit will provide office space and internet facility, logistical and other support service including transport and security applicable to the expert. The expert however is expected to bring his/her own laptop and mobile phone and meet local communications costs (ROLHS Unit will provide a local pre-paid SIM card). Costs to

arrange meetings, workshops, travel costs to and DSA during field visits (if any), etc. shall be covered by the ROLHS Unit.

Duration of the Work:

Performance under the contract shall be completed within 65 working days and by the end of April 2019, including joining and repatriation travel days. 

Duty Station

Work will be carried in and out of country.  When in-country, the duty station for the contractor is Kabul, Afghanistan although some field visits outside Kabul may be necessary.  When in Kabul, the contractor will be accommodated in the UNDP Village at UNOCA and, security conditions permitting, work from / report regularly to the ROLHS Unit.  When in Kabul the contractor will follow the working hours and weekends applicable to UNDP Country Office staff unless this is likely to prevent the timely completion of a specified output.  The contractor’s movement for meetings and consultations shall be coordinated by the ROLHS Unit. The contractor is at all times required to observe UNDP security rules and regulations.  When out-of-country the contractor may work either at home or at the home-base location of other members of the M&E team.

Required Skills and Experience

Required expertise and experience:             

Demonstrable expertise and thought leadership in applied complexity and distributed ethnography including:

  • Use of the widely-cited Cynefin Framework as the basis for dynamic change in contexts that are obvious, complicated, complex or chaotic;

  • Use of the aggregate hopes and fears of a large number of individual people to enable sustainable change in complex situations; and

  • Design and use of SenseMaker® to collect, map and explore aggregate hopes and fears, discover insight and inform, monitor and adapt local incremental (safe-to-fail) action.
  • Minimum five (5) years of experience in designing and implementing SenseMaker® projects to support M&E and learning (MEL) in international development programmes.
  • Expertise / experience in the use of conventional quantitative and qualitative social research methods for monitoring, evaluation and learning..

  • Experience of working in fragile conflict affected states and (desirable) specific experience and expertise in post-conflict reform of law and order.

  • Extensive managerial experience including experience in leading multi-cultural teams;

  • Previous experience working with the UN, UNDP and international donors;

  • Previous work experience in Afghanistan or other FCAS (desirable);

  • Strong communication skills both written and verbal

  • Excellent report writing and organizational skills;

  • Good computer literacy – MS office applications, online communications and web-based management information systems


  • Excellent written and oral English.

    Core competencies:

  • Promotes ethics and integrity and creates organizational precedents;

  • Builds support and political acumen;

  • Builds staff competence and creates an environment of creativity and innovation;

  • Builds and

  • Creates and promotes environment for open communications;

  • Leverages conflict in the interest of UNDP and sets standards;

  • Shares knowledge across the organization and builds a culture of knowledge sharing and learning.

  • promotes effective teams;


The contractor shall submit a price proposal as below:

  • Daily Fee – The contractor shall propose a daily fee which should be inclusive of his/her professional fee, local communication cost and insurance (inclusive of medical health and medical evacuation etc). The number of working days for which the daily fee shall be payable under the contract is orking days.

  • UNDP will provide accommodation free of charge to the Contractor for the duration of the stay in duty station. The contractor is NOT allowed to stay in a place of their choice other than the UNDSS approved places. UNDP will provide MORSS compliant accommodation in UNOCA Complex to the consultants.

  • Travel & Visa – The expert shall propose an estimated lump-sum for home-Kabul-home travel (economy most direct route) and Afghanistan visa expenses for two trips (each 10 days)

  • The total professional fee shall be converted into a lump sum contract and payments under the contract shall be made on submission and acceptance of monthly reports as described in the section on payment modality.


Individual consultants will be evaluated based on the following methodology:

  • Cumulative Analysis.

The award of the contract shall be made to the individual consultant whose offer has been evaluated and determined as:

  • Responsive/compliant/acceptable, and
  • Having received the highest score out of a pre-determined set of weighted technical and financial criteria specific to the solicitation.

Technical Criteria: weight 70%

Financial Criteria weight 30%

Only candidates obtaining a minimum of 49 points (70% of the total technical points) would be considered for the Financial Evaluation.

Technical Criteria 70 points

Technical Proposal (40 marks)

  • Technical Approach & Methodology (30 marks) – This explain the understanding of the objectives of the assignment, approach to the services, methodology for carrying out the activities and obtaining the expected output, and the degree of detail of such output. The Applicant should also explain the methodologies proposed to adopt and highlight the compatibility of those methodologies with the proposed approach;

Work Plan (10 marks) – The Applicant should propose the main activities of the assignment, their content and duration, phasing and interrelations, milestones (including interim approvals by the Client), and delivery

  • dates. The proposed work plan should be consistent with the technical approach and methodology, showing understanding of the TOR and ability to translate them into a feasible working plan.

    Qualification and Experience (30 marks) [evaluation of CV]

  • General Qualifications (5 marks);

  • Experience relevant to the assignment (20 marks)

  • Experience working with UNDP (5 marks)

Documents to be included when submitting the proposals:

Interested individual consultants must submit the following documents/information to demonstrate their qualifications in one single PDF document:

  • Duly accomplished confirmation of Interest and Submission of Financial Proposal Template using the template provided by UNDP (Annex II);

Personal CV or P11, indicating all past experience from similar projects, as well as the contact details (email and telephone number) of the Candidate and at least three (3) professional references

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

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