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National Consultant Grievance Development Database consultant, UNDP-LoGo Project , Kabul ,Afghanistan
|Location :||Kabul, AFGHANISTAN|
|Application Deadline :||11-Mar-19 (Midnight New York, USA)|
|Type of Contract :||Individual Contract|
|Post Level :||National Consultant|
|Languages Required :||English|
|Duration of Initial Contract :||Two months (with maximum 44 working days)|
UNDP Global Mission Statement:
UNDP is the UN’s global development network, an organization advocating for change and connecting countries to knowledge, experience and resources to help people build better lives. We are on the ground in 166 countries, working with national counterparts on their own solutions to global and national development challenges.
UNDP Afghanistan Mission Statement:
UNDP supports stabilization, state-building, governance and development priorities in Afghanistan. UNDP support, in partnership with the Government, the United Nations system, the donor community and other development stakeholders, has contributed to institutional development efforts leading to positive impact on the lives of Afghan citizens. Over the years UNDP support has spanned such milestone efforts as the adoption of the Afghan National Constitution; Presidential, Parliamentary and Provincial Council Elections; institutional development through capacity-building to the legislative, the judicial and executive arms of the state, and key ministries, Government agencies and commissions at the national and subnational levels. UNDP has played a key role in the management of the Law and Order Trust Fund, which supports the Government in developing and maintaining the national police force and in efforts to stabilize the internal security environment. Major demobilization, disarmament and rehabilitation and area-based livelihoods and reconstruction programmes have taken place nationwide. UNDP Programmes in Afghanistan have benefited from the very active support of donors. UNDP Afghanistan is committed to the highest standards of transparency and accountability and works in close coordination with the United Nations Assistance Mission in Afghanistan and the UN system as a whole to maximize the impact of its development efforts on the ground.
The Local Governance Project – Afghanistan (LoGo-Afghanistan), is a multi-year, multi-donor project funded by the European Union (EU), Italy, Sweden, Switzerland and the United Nations Development Programme (UNDP). The project which was initiated in October 2015, builds on the lessons learned from a previous project, the Afghanistan Sub-National Governance Programme (ASGP) and aims to improve service delivery by enhancing the accountability and transparency of the local government. LoGo-Afghanistan provides
support to the Independent Directorate of Local Governance (IDLG), 13 Provincial Governors Offices (PGOs) and Provincial Councils (PCs), 22 Provincial and District Municipalities and Civil Society Organizations (CSOs) in 17 provinces. The revised output results are:
Under Output 1 above, LoGo-Afghanistan intends to support the IDLG’s General Directorate of Local Councils (GDLCA) with the development of a Grievance Management Database for the PCs in line with the Public Grievance Management Guideline of IDLG for Provincial Council. The grievance management database will replace the current manual system applied by the IDLG/GDLCA.
Duties and Responsibilities
Scope of Work and Deliverables:
Objective of the Assignment
The Grievance Management Database Development Consultant will be expected to work closely with the GDLCA at IDLG. The consultant will review the IDLG’s GDLCA existing approach towards the PCs grievance management approach and will discuss some major expectations and requirements for the development of an effective grievance management database.
The Grievance Management Database Development Consultant will, therefore, be required to undertake the following specific tasks:
Task 1: The consultant will hold a meeting with the IDLG’s GDLCA and discuss the major expectations, and requirements for development of an effective Grievance Management Database and its implementation;
Task 2: The consultant will work to develop an effective Grievance Management Database for the PCs and link it to IDLG’s Local Governance Management Information System (LGMIS);
Task 3: The consultant will also be expected to provide an orientation to the IDLG’s GDLCA on use and implementation of the developed Grievance Management Database for the PCs, and together with GDLCA pilot the implementation of database for least two PCs.
First Deliverable: 28 working days, 60%
Second Deliverable: 18 working days, 40%
Management and Leadership:
Required Skills and Experience
Years of experience:
The consultant must be proficient in Pashto and/or Dari languages. S/he should also have a working knowledge of written and spoken English languages.
Price Proposal and Schedule of Payments:
The contractor shall submit a price proposal as below:
The total professional fee, shall be converted into a lump-sum contract and payments under the contract shall be made on submission and acceptance of deliverables under the contract in accordance with the schedule of payment linked with deliverables.
Evaluation Method and Criteria:
Individual consultants will be evaluated based on the following methodology:
The award of the contract shall be made to the individual consultant whose offer has been evaluated and determined as:
Technical Criteria weight 70%
Financial Criteria weight 30%
Only candidates obtaining a minimum of 49 points (70% of the total technical points) would be considered for the Financial Evaluation.
Technical Criteria 70 points
Technical Proposal (30 marks)
Qualification and Experience (40 marks) [evaluation of CV, shortlisting]
Documents to be included when submitting the proposals:
Interested national consultants must submit the following documents/information to demonstrate their qualifications in one single PDF document:
UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.