Background

UNCDF is the UN’s capital investment agency for the world’s least developed countries. It creates new opportunities for poor people and their communities by increasing access to microfinance and investment capital.  UNCDF focuses on Africa and the poorest countries of Asia and the Pacific, with a special commitment to countries emerging from conflict or crisis.  It provides seed capital – grants and loans – and technical support to help microfinance institutions reach more poor households and small businesses, and local governments finance the capital investments – water systems, feeder roads, schools, irrigation schemes – that will improve poor peoples’ lives.

Mobile Money for the Poor (MM4P)

Mobile Money for the Poor (MM4P) is a global thematic initiative to address the opportunities and challenges of implementing branchless banking and mobile money in challenging markets in Africa and Asia.  MM4P’s long-term mission is to help low-income and rural households in LDCs increase their financial security through appropriate, affordable and secure means to receive, manage and save money through these “digital financial services” (DFS). DFS refers to a range of formal financial services accessible via digital channels, such as mobile money and agency banking, as opposed to traditional financial services accessed through physically visited at a bank branch. UNCDF is currently implementing this in eight countries (Benin, Laos, Nepal, Malawi, Myanmar, Senegal, Uganda and Zambia).

Duties and Responsibilities

UNCDF is looking for a Human Centered Design (HCD) consultant/consulting firm to develop / adapt a Financial Literacy curriculum and training strategy for refugees and refugee hosting communities. The objective is to increase the Financial capability of refugees and refugee hosting communities that they may be better equipped to make sound financial decisions, effectively interact with financial service providers in order to achieve their financial goals. Financial capability entails knowledge (literacy) attitudes, skills and behavior of consumers with respect to understanding, selecting and using financial services, and the ability to access financial services that fit their needs.

Various financial literacy curricula already exist, including some that are targeted towards refugees. The HCD consultant will be working with a DFS expert from UNCDF and a Financial Literacy Specialist from WFP/UNHCR to review, adapt / develop a financial literacy customized for the refugees and refugee hosting communities; and its delivery mechanism.

The curricula are to be developed in cognizance of existing refugee profiles (segments) and refugee life cycles.

Competencies

• Demonstrate corporate knowledge and sound judgment;
• Self-development, initiative-taking;
• Acting as a team player and facilitating team work;
• Facilitating and encouraging open communication in the team, communicating effectively;
• Creates networks, manages relationships and promotes initiatives with partner organizations;
• Managing conflicts;
• Learning and sharing knowledge and encourage the learning of others;
• Demonstrate high level stakeholder engagement skills.

Required Skills and Experience

Institutional Arrangement

• The primary contact for reporting for this TOR shall be the UNCDF MM4P Country Digital Specialist;
• Payment will be made at the end of each phase against satisfactorily achieved deliverables. All payments are subject to the clearance and approval of the MM4P Country Digital Specialist.
• Final payment shall require a signed performance evaluation of the consultant.

F.      Duration of the Work

• Timeline: 01 April 2019 – 31 July 2019;
• Total Number of Working Days for Assignment: 30.

G.     Duty Station

• Duty station: Kampala, Uganda

Travel:

• Please note that UNCDF cannot guarantee residence permits or visas for consultants. Consultants are responsible for securing their work documentation. In the case of national consultants, applicants that are not nationals of the duty station requested will have to prove their residence status.  
• Please note that consultants residing in the duty station will not be compensated for living expenses.

H.     Qualifications of the Successful Individual Expert

Education:

• A Master’s degree in behavioral sciences or another related field is required.
• HCD training.

Experience:

1. At least 3 years’ experience in applying Human Centered Design to develop and deliver training content is required
2. At least 3 years’ experience in developing financial education curricula / programs preferably for youth, including savings groups, will be an added advantage
3. Experience in training master trainers
4. Experience packaging knowledge products in an innovative manner
5. Current / previous experience in East Africa, preferred

Language:

• Excellent written and oral English is mandatory.

I.       Scope of Price Proposal and Schedule of Payments

• The Signed financial proposal for the assignment outlining: All-inclusive fee (including professional fees and other professional expenses, such as insurance, taxes, etc.), and relocation travel costs (e.g. daily subsistence allowance (DSA) and the cost of one return ticket to Kampala, Uganda from place of origin).
• The schedule of payment is in the expected outputs and deliverables section.

J.      Presentation of Offer

• Cover letter with a summary statement of competencies in relation to the Terms of Reference (TOR);
• Earliest availability and proposed schedule for consultancy;
• Curriculum Vitae;
• Completed and signed P11, Personal History Form with names and current contacts of 3 referees (available from http://sas.undp.org/documents/p11_personal_history_form.doc)
• Signed financial proposal for the assignment outlining: All-inclusive fee (including professional fees and other professional expenses, such as insurance, taxes, etc.), travel costs (e.g. daily subsistence allowance (DSA) and the cost of one return ticket to Kampala, Uganda from place of origin) (if applicable).

The financial proposal template to use is available at http://procurement-notices.undp.org/view_file.cfm?doc_id=29916). 

K.     Criteria for Selection of the Best Offer

1.   Combined Scoring method – where the qualifications and methodology will be weighted a max. of 70%, and combined with the price offer which will be weighted a max of 30%; or
2. The contact shall be awarded to the applicant whose offer have been evaluated and determined as:
3. Responsive/compliant/acceptable; and having received the highest combined weight (technical scores) 70% + financial 30%= 100%.
4. Both individual consultants and individual employed by a company or institution are welcome to apply. 

Steps of evaluation:

1. Preliminary Evaluation - Step I: Screening;
2. Technical Evaluation Weight - 70% x (Step I: 20 Points + Step II: 80 Points = 100 Points);
3. Financial Evaluation Weight - 30% = Step III.

Step I: Screening

Applications will be screened and only applicants meeting the following minimum criteria (listed under education and experience) will progress to the pool for shortlisting:

Step II: Technical Evaluation

1. Shortlisting (20 points) UNCDF will produce a shortlist of candidates and technically evaluate candidates as per experience requirements in the Terms of Reference. As applicable, only the first top 3 ranked applicants achieving minimum 49 points shall be considered at the desk review.
2. Desk Review (80 points) – a desk review shall be conducted for the top 3 shortlisted candidates.

Step III: Financial Evaluation:

1. Only for those candidates who have reached 70% of the Technical Evaluation.
2. The following formula will be used to evaluate financial proposal: lowest priced proposal/price of the proposal being evaluated x 30%.

Award Criteria:

1. The contract shall be awarded to the applicant whose offer have been evaluated and determined as:
2. Responsive/compliant/acceptable; and having received the highest combined weight (technical scores) 70% + financial 30%= 100%.