Knowledge Management and Communities Practice


Location : New York, UNITED STATES OF AMERICA
Application Deadline :26-May-19 (Midnight New York, USA)
Additional Category :Sustainable Development and Poverty Reduction
Type of Contract :Internship
Post Level :Intern
Languages Required :
English  
Starting Date :
(date when the selected candidate is expected to start)
31-May-2019
Duration of Initial Contract :3 months
Expected Duration of Assignment :31 May 2019

Background

The United Nations Development Programme (UNDP) is the UN’s global development network, advocating for change and connecting countries to knowledge, experience and resources to help people build a better life. UNDP works through 136 country offices to provide development advocacy, advice and assistance to 166 countries in Africa, Asia and the Pacific, Arab States, Eastern Europe, CIS, Latin America and the Caribbean, working to achieve the Sustainable Development Goals (SDGs)

SDG Integration is at the core of UNDP’s Global Policy Network (GPN), which is leveraged and engaged in the delivery of SDG integration services, including: Integrated Policy Solutions; SDG data, metrics, and analytics; Knowledge and Innovation; and SDG finance. The Knowledge Management (KM) team within the SDG Integration unit focuses on ensuring that knowledge created at any level of the organization will be made available to all staff to enhance organizational effectiveness. One of the activities the KM team’s portfolio is related to knowledge networking and communities of practice. This are of work aims to better connect colleagues globally and capture UNDP’s knowledge, innovations, good practices and lessons learned from country, regional and global experience.

This internship will focus on support to the Communities of Practice and, more generally, knowledge networking activities globally. The Intern will report to the Policy Specialist: Community and Network Management in the Knowledge Management team and will work closely with colleagues managing the communities.

UNDP does not pay for internships. The costs associated with the latter must be borne by the nominating institution, related institution or government, which may provide the required financial assistance to its students; or by the student, who will have to obtain financing for subsistence and make his or her own arrangements for travel, accommodation etc.


Duties and Responsibilities

Support to the Communities of Practice

  • Offer support to Knowledge Management team and CoP facilitators related to networking activities;
  • Support the development and implementation of relevant online discussions, webinars and in person events;
  • Support with the creation of weekly digestible, targeted email updates (“Community Snapshots”) to bring the most pertinent updates and opportunities for engagement to the attention of the CoP members;
  • Continually update relevant information on a curated, easy to use, central web portal (on SharePoint);
  • Support preparation of knowledge products pulling from the CoP members’ knowledge, experience and engagements including e-discussion summaries, FAQs, lessons learned overviews, guidance documents and case studies, for reference and use by the community members and beyond.

Network analysis

  • Keep track of CoP engagement stats;
  • Review and analyse activity of CoPs and social networking platform;
  • Support data analytics visualisations;
  • Support implementation and monitoring of CoP measurement framework.


Competencies

Corporate:

  • Commitment to UNDP’s mission, vision and values;
  • Cultural, gender, religion, race, nationality and age sensitivity and adaptability;
  • Respect for the principles of the United Nations Charter and the UNDP Statement of Purpose.
  • Demonstrated interest and motivation in the field of development;
  • A desire to work with people with different language, national and cultural backgrounds

Functional:

  • Exemplary planning and organizational skills with a high degree of detail orientation;
  • Strong electronic communication skills including writing, summarizing and editing short items;
  • Skilled working with data management and analysis;
  • Experience working with data visualization tools (for example, Microsoft Power BI) a plus
  • Strong organizational skills and the ability to multi-task;
  • Attention to detail is crucial;
  • Ability to work independently
  • Responsible, responsive and enthusiastic 


Required Skills and Experience

Education:

  • Be enrolled in a graduate school programme (second university degree or equivalent, or higher);
  • Be enrolled in the final academic year of a first university degree programme (minimum Bachelor’s level or equivalent).
  • Have graduated with a university degree (as defined in (a) and (b) above) and, if selected, must start the internship within one-year of graduation

Language Requirements:

  • Proficient in written and spoken English.  Knowledge of another UN language would be an asset.

Conditions of internship:

  • UNDP internship programme does not provide a salary or remuneration for the internship;
  • UNDP accepts no responsibility for costs arising from accidents and/or illness or death incurred during the internship. 
  • All the expenses connected with the internship will be borne by the intern, sponsoring government or institutions;
  • The intern must provide proof of enrollment in health insurance plan;
  • UNDP accepts no responsibility for costs arising from accidents and/or illness or death incurred during the internship;
  • Interns are not eligible to apply for, or be appointed to, any post in UNDP during the period of the internship;
  • Interns are not staff members and may not represent UNDP in any official capacity.


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UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.


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