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Individual Consultant for Mobile Application Development
|Location :||Home-based, UKRAINE|
|Application Deadline :||28-May-19 (Midnight New York, USA)|
|Type of Contract :||Individual Contract|
|Post Level :||National Consultant|
|Languages Required :|
|Duration of Initial Contract :||Up to 4 months|
The ongoing conflict in eastern Ukraine has had a direct and highly negative impact on social cohesion, resilience, livelihoods, community security, and the rule of law. Recognizing the need to urgently address reconstruction, economic recovery and peacebuilding needs in areas affected both directly and indirectly by the conflict, in late 2014 the Government of Ukraine requested technical assistance and financial support from the international community to assess priority recovery needs. In late 2014, the United Nations (UN), the World Bank (WB) and the European Union (EU) conducted a Recovery and Peacebuilding Assessment, which was endorsed by the Cabinet of Ministers in mid-2015.
The United Nations Development Programme (UNDP) has been active and present in eastern Ukraine for the past decade, prior to the conflict, with a focus on community development, civil society development, and environmental protection. Work on addressing the specific conflict-related development challenges discussed above built on this earlier engagement, established partnerships, and started in 2015 through the Recovery and Peacebuilding Programme (RPP). The RPP is a multi-donor funded framework programme formulated and led by the UNDP in collaboration with the Government of Ukraine and in cooperation with a number of partnering UN agencies (UN Women, FAO, UNFPA).
The RPP was designed to respond to and mitigate the causes and effects of the conflict. It is based on findings of the Recovery and Peacebuilding Assessment (RPA) and is aligned to the State Target Programme for Recovery as well as to the two oblast development strategies up to 2020. It takes into account the opportunities that have arisen from the Minsk Protocol of September 2014 and the renewal of its cease-fire provisions (the latest cease-fire having been agreed in March 2018) and is also fully adjusted to the humanitarian-development nexus. It is an integral component of the UNDP Country Programme and is therefore fully aligned with the United Nations Partnership Framework (UNFP). It is closely interlinked with the Democratic Governance and Reform Programme, operating nationally and in all of Ukraine’s regions and is consistent with the SDGs, in particular SDG 16 (Peace, Justice and Strong institutions).
The Programme’s interventions are grouped under the following key Programme components, which reflect the region’s priority needs:
Component 1: Economic Recovery and Restoration of Critical Infrastructure
Component 2: Local Governance and Decentralization Reform
Component 3: Community Security and Social Cohesion.
The Programme, which operates on the basis of a pooled funding arrangement, follows a multi-sectoral programme-based approach and is implemented using an area-based methodology. With the current project, it is a unifying interventions framework for 16 projects funded by 11 international partners.
In October 2018, four UN agencies (UNDP, UN Women, FAO and the UNFPA) have countersigned a new joint project document, funded by the European Union. The overall objective of the project is to restore effective governance and promote reconciliation in crisis-affected communities of Donetsk and Luhansk regions of Ukraine thereby enhancing the credibility and legitimacy of local governments in the government-controlled areas of the regions. It will contribute to peacebuilding and the prevention of further conflict in Ukraine through effective and accountable decentralization, gender-responsive recovery planning and equal access to services, as well as enhanced community security and social cohesion.
This endeavor will be achieved through the pursuit of the following specific objectives:
One of the priorities of the project is to support the creation of modern systems for emergency warning, monitoring and response. It involves the development of modern ICT solutions to strengthen community and personal security and promote adaptable emergency services.
II. Main objectives of the assignment
The main goal of the assignment is to develop a mobile application for emergency warning, monitoring and response in Donetsk Oblast and a mobile application management system that will allow to support and manage the application. The mobile application “Rescue Service 101” (further – “mobile app”) is aimed at providing emergency support to local population and tailored to the needs of different groups, especially the most vulnerable ones (children, people with disabilities, etc.). The mobile app will allow bringing the services provided by the Rescue Service closer to the users, without direct involvement of the call center.
Duties and Responsibilities
III. DESCRIPTION OF RESPONSIBILITIES / SCOPE OF WORK
Under the supervision and day-to-day coordination with the UN RPP, the consultant should perform the following tasks:
Detailed description of the functionality of the mobile application is provided in Annex 1.
For successful completion the assignment, the selected Consultant is expected to undertake the following activities:
It is expected that the developed mobile application management system for the mobile app “Rescue Service 101” will be installed in the telecommunication facilities of the Rescue Service in Donetsk Oblast and the application will be published on App Store and Google Play for free downloading.
All above-mentioned works will be implemented by the consultant in close collaboration with the UN RPP team and the Communications unit of the Rescue Service in Donetsk Oblast. Copyright ownership on developed mobile app will belong to the UN RPP and further will be granted to the Rescue Service in Donetsk Oblast as a final beneficiary of the project.
The following deliverables will be provided by the Consultant:
V. Proposed Payment Schedule
UNDP will pay the negotiated amount in 4 tranches as per delivery of the outputs outlined above:
The payments will be processed upon the full completion and acceptance of deliverables in accordance with certificate of payments provided by the Rule of Law and Community Security Specialist.
VI. Monitoring and Reporting Requirements
The Consultant will report to the Community Security and Social Cohesion Component Lead of the UN Recovery and Peacebuilding Programme who accept and approve deliverables specified above.
The Consultant must adhere to the system of monitoring, evaluation and quality control implemented by the UN RPP and provide the necessary information, reports and tools according to the preset schedule or as soon as possible (within a reasonable time).
All reports to the UN RPP shall be submitted electronically (Formats of: * .docx, * .xlsx, * .pptx, * .pdf) on electronic source or in the form of electronic communication with the attached final product. The reports should be prepared in Ukrainian or English.
VII. Experience and Qualifications Requirements
VIII. Documents to Be Included When Submitting the Proposals
Applicants shall submit the following documents:
IX. Financial Proposal
Lump sum contract
The financial proposal shall specify a total lump sum amount in USD, and payment terms around specific and measurable (qualitative and quantitative) deliverables (i.e. whether payments fall in instalments or upon completion of the entire contract). Payments are based upon output, i.e. upon delivery of the services specified in the TOR. In order to assist the requesting unit in the comparison of financial proposals, the financial proposal will include a breakdown of this lump sum amount (including travel, per diems, and number of anticipated working days).
All envisaged travel costs must be included in the financial proposal. This includes all travel to join duty station/repatriation travel. In general, UNDP should not accept travel costs exceeding those of an economy class ticket. Should the Individual Consultant wish to travel on a higher class he/she should do so using their own resources. In the case of unforeseeable travel, payment of travel costs including tickets, lodging and terminal expenses should be agreed upon, between the respective business unit and Individual Consultant, prior to travel and will be reimbursed.
Required Skills and Experience
X. Evaluation Criteria
Technical evaluation Criteria max 70 points:
Maximum available technical score - 70 points.
Financial Criteria - 30% of total evaluation
For those offers considered in the financial evaluation, the lowest price offer will receive 30 points.
XI. Evaluation Method
Contract award shall be made to the candidate whose offer has been evaluated and determined as:
a) responsive/compliant/acceptable, and
b) having received the cumulative highest score out of a pre-determined set of weighted technical and financial criteria specific to the solicitation.
* Technical Criteria weight: 70%
* Financial Criteria weight: 30%
Only candidates obtaining a minimum 70% from the maximum available technical score would be considered for the Financial Evaluation.
The maximum number of points assigned to the financial proposal is allocated to the lowest price proposal and will equal to 30. All other price proposals will be evaluated and assigned points, as per below formula:
30 points [max points available for financial part] x [lowest of all evaluated offered prices among responsive offers] / [evaluated price].
The proposal obtaining the overall cumulatively highest score after adding the score of the technical proposal and the financial proposal will be considered as the most compliant offer and will be awarded a contract.
Detailed Description of Features of the Mobile Application:
In addition to the key features mentioned in the ToR, the mobile app is expected to have the following characteristics:
3. The first screen of the mobile app “Emergency Call” is expected to contain the following info:
3. The second screen of the mobile app “Report on emergency” is expected to contain the following info:
For any of these items there should be a possibility to attach more detailed description of the event and photos, videos or sound files. Upon report on emergency, the user should receive detailed instructions on how to behave in case of a particular situation.
4. The third screen of the mobile app "Feedback" is expected to contain the following info:
5. The fourth screen of the mobile app “Map of the area” is expected to contain the following info:
6. The fifth screen of the mobile app “Updates” is expected to contain the following info:
7.The sixth screen of the mobile app "My Profile" is expected to contain the following info:
8. The seventh screen should contain detailed information about the application.
UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.