Individual Consultant - Good Practices Documentation – Haryana (For Indian National only)

Location : Haryana (Chandigarh) with travel to Districts, INDIA
Application Deadline :06-Jun-19 (Midnight New York, USA)
Type of Contract :Individual Contract
Post Level :National Consultant
Languages Required :


The UN General Assembly, and all its 193-member countries, in September 2015 adopted a global development vision entitled Transforming Our World: The 2030 Agenda for Sustainable Development. This 2030 Agenda was designed as a plan of action for people, planet and prosperity.  It lays out 17 new Sustainable Development Goals (SDGs) and 169 targets, to stimulate global action over the next 15 years on issues critical to humanity and the planet. India committed to these SDGs at the September 2015 UN Summit and the SDGs officially came into force on 1 January 2016.

The UNDP India Country Programme Document (CPD 2018-2022) signed with the Government of India (GoI) aims at transformative change and development impact at scale. In line with this, UNDP has initiated active support to many state governments in mainstreaming SDG’s within their schemes and programmes as a part of an UN system wide to SDG roll out for visioning and planning in India.

In view of India’s commitment to the 2030 Agenda, Haryana has set ambitious targets for itself for achieving the SDGs within the state and has formulated its SDG Vision 2030 document. To implement the ambitious targets set for itself in SDG VISION 2030, the Government of Haryana has partnered with UNDP to establish SDG Coordination Centre (SDGCC) under the aegis of Swarna Jayanti Haryana Institute of Fiscal Management (SJHIFM) as part of the Finance and Planning Department. UNDP is looking for an expert individual consultant to develop and document 30-35 good practice cases from the departments of Haryana with an aim to facilitate learning and scale up replication in other areas. This Terms of Reference (TOR) outlines the basic framework and deliverables in documentation of good practice cases from various departments of Haryana Government. 

Objectives of the assignment:

  1. To have a collection of practices that have been successful in achieving their identified goals and have excelled in delivering necessary social services to their intended beneficiaries.
  2. To present a broad range of effective initiatives with the belief that these can be replicated in other parts of the state and country to greater benefit.
  3. To facilitate learning from these initiatives through proper process documentation and analysis of impact, replicability and sustainability.

Possible thematic areas for good practice cases

Child Protection, Education, Environment, Income Generation, Financial Inclusion, Food Security and Public Distribution, Health, Infrastructure and Development, Local Governance, Strong Institution, Social Security, Water and Sanitation and Women’s Empowerment.

Criteria to assess cases of good practice

Six evaluation criteria will be used for short listing good practices:

  1. The nature, scope and scale of the problem that an initiative aimed to address in a context. The nature of the problem to be studied in terms of its social, economic, political or region-specific context. Its scope would be analysed keeping in mind whether it was a long-term or short-term problem and its scale to be highlighted by studying its outreach potential. The number of project beneficiaries will be a critical indicator for ascertaining the outreach of the project and, therefore, its potential to create an impact.
  2. The extent of innovation made in the initiative.
  3. Optimal utilization of existing resources.
  4. Whether the initiative achieved the results it had aimed for at the planning stage.
  5. Sustainability: sustainability factor will be adequately verified by examining the initiative against criteria such as: social support (continued participation of beneficiaries and local communities, robustness of grassroots organizations, creation of local assets for community); technical soundness; government commitment; financial viability; stakeholder commitment; environmental impact and protection; resilience to exogenous factors, etc.
  6. Potential for replication: Initiatives that can be easily replicated and up-scaled in different contexts and settings will be preferred to highly localised initiatives with low replication potential.

Process of documenting case studies

  • SDGCC will provide a good practice information template (Annex-1) and coordinate with the concerned State department to initiate the process.
  • The consultant will gather & analyse secondary data on the given case by visiting the departments. Then, primary information will be gathered in the form of living testimonies by interviewing the beneficiaries and project/programme authorities to fill up the gaps identified through secondary data or to substantiate claim made in Annex-1.
  • On completion of the case documentation by the contracting consultant, SDGCC will randomly select few cases for verification and make a field trip or hold a round table with concerned departments.

Structure of Case study

The case will be presented in a simplified format for easy reference and understanding. The sections will describe the various features of the good practice:

  1. Summary: A crisp overview of the innovative aspects of the case study and its impact, highlighting the key factors that make it a ‘good practice’.
  2. Rationale: Description of the situation or the problem at hand and the difficulties in social service delivery that contributed to the genesis of the good practice.
  3. Objectives: This section will highlight the prime objectives of each case study.
  4. Key Stakeholders: information on the roles and responsibilities of stakeholders at different levels of the scheme/programme. A clear idea on the level of influence of each stakeholder and their role in the initiative.
  5. Implementation Strategy: detail description of the process flow and the strategy used in implementing the initiative.
  6. Replication: adequate and suitable information for prospective replication that could be tailored according to the local need.
  7. Resource Utilisation: overview of resources – human, infrastructural, technological etc., – that were utilised optimally in the initiative.
  8. Impact: Impact in both quantitative and qualitative terms. For quantitative impact, the data obtained from official records of the initiative held by implementing officers. The qualitative perspective, experiences shared by the beneficiaries.

Duties and Responsibilities

  • Assessment of information received in Annex-1 template.
  • Collection of secondary data on the case from the department and its analysis.
  • Conducting interviews and developing individual testimonies of the beneficiaries and implementing authorities.
  • Signed human interest stories, photographs, and testimonials.
  • At least 100 high resolution pictures clips with signed consent form.
  • High-quality cases of good practice from the departments of Government of Haryana in a given format and according to framework of the TOR.
  • Draft case study for feedback and presentation to the department, if required.
  • Finalization of cases of good practice.



Good Practice Information Template

Name of the Department: ________________________________________________________

S. No.


Details (to be filled by Dept.)


Name of the Scheme/ Intervention /idea/ project



Background (The nature, scope and scale of the problem that a particular initiative aimed to address in a context and number of beneficiaries covered)



Key Stakeholders



Geographical Coverage



Impact of the Scheme



How it was achieved (The innovation used in the initiative. The way in which existing resources used optimally)




How can we replicate initiative in other places?



Supporting Documents

(scheme guidelines/ achievements etc. as annexure)



Details of concerned Officer for more information:



Email ID---

Mobile No.---



NB: The purpose is to facilitate learning from ‘good practice’ initiatives through proper process documentation. A ‘good practice’ will have innovativeness, ability to lead to an actual change, having an impact on policy environment, replicability and sustainability (ability to self-support)’.


  • Proven track record in writing quality academic articles and reports.
  • Excellent oral and written communication and presentation skills, analytical and interpersonal abilities 

Required Skills and Experience

  • At least a Post- graduation level degree as an Individual. OR A group of researchers with extensive skills in conducting social research and writing quality report.
  • Minimum 10 years’ experience in social research.

Duration of the assignment:

8-10 working days per case study of 6-8 pages + 100 high resolution digital images.

Payment Schedule:

The budget for each case study is Rs 1,25,000/-

  • 40% on submission of the draft case with pictures and signed consent forms
  • 60% on submission of the final version.

Evaluation Method and Criteria: Evaluation and ranking will be done based on the following criteria:

  • Education (20)
  • Years of Experience (20)
  • Writing Records (30)

Qualified candidates are invited to submit their proposal (for case development) along with resume and sample writing work to / Candidates in and around Chandigarh will be given preference for the assignment.



UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

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